Senior Business Intelligence Analyst
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
You have a passion for numbers. You have a demonstrated proficiency in manipulating large data sets and a willingness to work cross-functionally across an organization. You possess a strong working knowledge of SQL for data extraction, and are ready to leverage your skills in a fast-paced, entrepreneurial environment.
As a Senior Business Intelligence Analyst, you will work closely with the Business Operations team to dig into the weeds on all the data we collect. You will be responsible for building reports and providing actionable insights. You will work with other departments (Leadership, Sales, Marketing, Customer Experience, Operations, Product, and Engineering) to improve the overall understanding of our business and help solve complex problems as we continue to evolve.
Your Success ProfileWhat You Will Work On
- Perform both regular and ad hoc analyses around key business questions
- Build and maintain reports, models, and dashboards around these key metrics to monitor and improve performance
- Translate complicated analyses into actionable insights across the organization
- Strategize data needs of the organization together with the other members of the BI team
- Provide analytical support to other departments as needed
- Perform other related duties as assigned
How You Will Do Your Work
As a Senior Business Intelligence Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
- Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
- Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.
- Results-driven - consistently achieves results, even under difficult circumstances.
- Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- Minimum of 3 years of experience working with SQL and translating complex data questions into meaningful insights for non-technical stakeholders
- Strong working knowledge of SQL for data extraction
- Strong knowledge of Excel or another tool for data manipulation
- Comfort with predictive modeling techniques
- Knowledge of at least one statistical programming language preferred, with willingness to learn R, Python or Ruby
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
Our DEI Commitment