Senior Business Systems Analyst

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Job Description

We’re looking for a Senior Revenue Business Systems Analyst to serve as a system administrator and business partner for our revenue systems and Procore Revenue team. In this role, you’ll drive successful administration of our Revenue Systems and support lead-to-order and order-to-renewal process improvements by leveraging a mix of tactical, analytical, technical, and execution skills. As a Senior Revenue Business Systems Analyst, you will manage day-to-day business operations in addition to optimizing the tech stack.

As a Senior Revenue Business Systems Analyst, you’ll own the system administration of revenue systems, including provisioning, troubleshooting, vendor management, providing end-user support, and conducting system architecture changes. This role is an excellent opportunity to apply your customer service skills to help uplevel the tech stack for a fast-growing B2B SaaS company. If you’re excited to diversify your skillset and technical acumen while helping others—we have a spot for you on the team!

This position reports to the Sr. Manager of Revenue Systems and has the opportunity to work remotely or be based out of any of our U.S. offices. We’re looking for someone to join us immediately. 

What you’ll do:

  • Manage system administration responsibilities for systems falling under the global revenue org umbrella (i.e., Mavenlink, Outreach, Highspot, Salesforce, etc.)
  • Manage vendors and build relationships while prioritizing system issues, bugs, new features, enhancements, and roadmap
  • Work closely with business stakeholders to drive system administration duties, projects, and initiatives while driving process improvement and system adoption
  • Collaborate cross-departmentally with IT, Procurement, and others to drive end-user provisioning, changes, and responsibilities as it relates to system administration
  • Identify opportunities to optimize system administration, architecture, and processes for both lead-to-order and order-to-renewal stakeholders
  • Manage vendor system responsibilities as it relates to licenses, renewals, provisioning, procurement, and vendor QBRs
  • Build and maintain strong expertise in system administration and serving as a key resource for both the Revenue Systems and Revenue organization

What we’re looking for:

  • BS degree is preferred; MBA or similar advanced degree is a plus
  • 3+ years of operations experience, preferably at companies between $500M-$1B in revenue or at another SaaS company
  • Proven ability to deliver results with large-scale, cross-functional teams
  • Strong executive presence with effective presentation skills and the ability to influence without authority
  • Ability to collaborate and build effective relationships with Procorians at various levels and across different roles in the organization
  • Exceptional problem solving and analytical skills; demonstrated ability to solve complex technical issues and develop thoughtful solutions
  • Demonstrated ability to prioritize work, pivot quickly to new demands and priorities while driving a high sense of urgency
  • Previous experience managing key revenue systems such as Salesforce, Outreach, Mavenlink, LinkedIn Sales Navigator, Highspot, etc. is preferred

Additional Information

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • DropwizardFrameworks
    • AngularFrameworks
    • MySQLDatabases
    • PendoAnalytics
    • FigmaDesign
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

521 FIFTH AVENUE, 22nd Street, New York, NY 10175

An Insider's view of Procore Technologies

How does your team reward individual success?

After managing a small group when I first joined Honest Buildings, I was given the opportunity to build out a department and team from scratch. I learned a ton throughout the process and was supported at all times. The leadership at Honest Buildings works hard to recognize individual success and cares deeply about every employee's happiness.

Jeb

Director of Business Development

What's the biggest problem your team is solving?

As we expand, we are implementing infrastructure and application based solutions to ensure all of our customers have a world class experience, guaranteeing our users across the globe can use our product in a fast and reliable manner. We're constantly researching security vulnerabilities and implementing best practices to fully protect the product.

Lalita

Site Reliability Engineer

How does the company support your career growth?

The mentorship I've gained at Honest Buildings has championed me to speak up for what I want out of my career. Honest Buildings has taught me how to advocate for myself, given me the courage needed to pitch ideas, and an environment where I feel supported if I choose to explore those ideas.

Chelsi

User Experience Designer

How do your team's ideas influence the company's direction?

Every single person in Honest Buildings contributes to creating our company goals. We have a huge opportunity to put into place things that haven’t been created yet. If someone sees an opportunity and they want to work to fill that gap, we give them all the resources they need to help grow the company (and themselves) as much as possible.

Crystal

Chief Brand and Performance Officer

What are some things you learned at the company?

What makes Honest Buildings such a great place to work is the opportunity to continue learning. I can always tell my team and my manager something I'm interested in, and they will work hard to carve room for me to learn a new skill or method. This is especially importantly on the engineering team, as technology is evolving every day.

Kim

Software Engineer

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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