Staff Data Analyst, Retail Lead

| Hybrid
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About the Team

The Analytics team is a critical function that supports data-driven decision-making throughout Harry's.  The team is the central nervous system of the organization -- we make sure that data flows throughout the company, and everyone has the information they need to make better decisions faster. The analytics team thinks about data and insights from the factory floor in Germany, across our global supply chain, through the marketing we show our customers, to when the customer gets a package at their door or at their nearest retailer.

About the Role

Harry’s is seeking a Data Analyst who uses analytics to generate and deliver insights that will drive improvements, uncover new truths, and enable smart decision-making across our sales channels. In this role specifically, you will be responsible for diving deep into our Retail performance.  You will help us (1) optimize how we show up on the shelf in-store, (2) maximize return on marketing spend on retail marketing and trade programs, and (3) understand the whats, whys, and so what’s of the competitive landscape.

Because our business is complex, we need someone with both a strong business acumen as well as excellent technical skills.  You’ll work with key decision-makers throughout the company, and also share your insights and recommendations with all levels of the business, including our CEO. 

Most importantly, we are looking for someone who is a builder and entrepreneur -- someone who is excited about using data and analytics to push the whole company forward.

Here's what you'll accomplish:

  • Own end-to-end analyses to answer important business questions using data. For example, you might:
    • Run matched market tests to understand the impact on Harry’s and retailer revenue from of various in-store marketing vehicles 
    • Build algorithms to identify, predict, and fix inventory and merchandising issues in-store
    • Stand up dashboards, analyses, and tools for our growth marketing partners to understand and optimize the allocation of media dollars across channels and campaigns
    • Measure how a retail / brand campaign created incremental revenue and profit across DTC, Retail, and other third party channels
  • Help define how we measure and report out on performance, and regularly track and share the overall performance of the business to drive strategic planning
  • Support the forecasting team in understanding variance vs. prior forecasts
  • Identify analytics pain points and inefficiencies, and develop new tools and automated process to optimize and streamline
  • Be a data-evangelist across the organization, sharing best practices and insights with cross-functional teams

Background and Experience:

  • 4+ years of experience as a Data Analyst or Business Analyst, or a background in Computer Science, Statistics, or Mathematics
  • Proficient Technical Skill - You are fluent in writing SQL, Python, or R to query and manipulate datasets, answer questions, and drive end-to-end complete analysis that help accelerate the business. You have a history of creating effective visualizations to clearly drive your point across to various stakeholders using visualization software, like Looker or Tableau.
  • Math Wizardry - You love to geek out on numbers; you have a hunger to apply (or learn how to apply) statistical concepts and optimization models.
  • Strong Business Acumen – You think deeply about business strategy and profitability, and have experience translating the business ins and outs into data driven problems. You can proactively identify and investigate potential areas of opportunity with independence.
  • Engaged Analytical Thought Partner – You are excited about partnering with coworkers to figure out how analytics can solve problems. You are skilled in translating business questions into data analysis visions to execute. You are great at communicating in order to both fully understand someone’s business needs and to communicate potential limitations of your approach.
  • Tactical Problem Solver – You have experience boiling down medium and large scope data problems into measurable and achievable blocks of work. You have the foresight to identify and dismantle potential roadblocks ahead of time. Furthermore, you’re pragmatic: you can identify and work on the most important problems first and you want to find the highest-impact lowest cost solution.
  • Clear and concise communicator  –  You know how to communicate complex concepts effectively and concisely and are comfortable presenting and debating in large groups.  We’re looking for strong data advocates who can plug into cross-functional working teams seamlessly and drive cultural pushes for the organization to become more data driven.

Values that might describe you:

  • You like to solve problems - You push yourself to solve problems in novel, scalable ways so that you are never solving the same problem twice
  • You are curious and a learner - You are always seeking to improve yourself and your team, and you love to learn new things while going deeper in the areas you know
  • You thrive on direct, honest, and supportive communication and feedback
  • You are infectiously optimistic - To you, there’s nothing more exciting than a new challenge.  Hard things are hard, but you don’t let that get in the way

Who you will work with:

  • You will report into the Senior Manager, Harry’s Analytics
  • Within the broader Data org, you'll work most closely with the other data analysts on the team, and the data engineers that support our infrastructure
  • Within the larger H’ org, you’ll work closely with our Retail team, Growth marketing leads,  Brand leadership teams, and Finance / Operational Planning teams


Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.


Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • ReactFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • GladlyCRM
    • BrazeEmail

Location

Usually you will find us in SoHo (NYC) or Covent Gardens (London)! Both office locations are easy to get to and have lots of fun restaurants, bars, and shopping nearby.

An Insider's view of Harry's Inc.

What are some social events your company does?

I thrive at Harry’s because we have programs that support all of me as a black gay man. From leading our LGBTQIA+ ERG to cultural events like our annual Juneteenth celebration, I feel heard and seen in intentional ways.

Darren

CX Manager, Flamingo

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

What makes someone successful on your team?

Passion, creativity, and thoughtfulness—with a splash of silliness. You have to be willing to move quickly, test-learn, and be different (even if we fail sometimes)

Nicole

Head of Creative and Communications

How do you make yourself accessible to the rest of the team?

Each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

Co-Founder & Co-CEO

How do your team's ideas influence the company's direction?

The People Team works to build and sustain a values-driven work culture that is centered around our employees by being progressive, fair and inclusive, and steeped in learning and development. We design and run thoughtful, people-first benefits and processes. We invest in our people's growth.

Nate

Executive Assistant to CPO and Head of DE&I

What are Harry's Inc. Perks + Benefits

Harry's Inc. Benefits Overview

We’re committed to providing our team with benefits that enhance their mental, physical, and overall well-being. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week, in addition to free products from all of our brands!

Culture
Volunteer in local community
We participate in local events such as charitable races and local school events!
Partners with nonprofits
Every year, we set aside 1% of our sales to donate to charitable organizations that share our ambition to bring quality mental health care to men everywhere.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Our management team is a representation of our staff! We have a VP and C-Suite that is comprised of 50% women, and have hired from underrepresented communities throughout the leadership group.
Mandated unconscious bias training
We partner with Paradigm to deliver yearly unconscious bias training, and supplement with the People team's own efforts.
Diversity manifesto
Diversity employee resource groups
The Advocates, African Ancestry Collective, All Equals Women's Group, DNA (People of Color at Harry's), Fuerza Latina, and Pride at Harry's
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental insurance
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision insurance
Our vision plan has Warby Parker as an in network provider!
Health insurance
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Life insurance
Wellness programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Team workouts
Mental health benefits
Online and In-Person Mental Health resources, as well as Company wide mental health days!
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Harry's provides our 401K through Betterment. We match 2% of contributions up to 4% of an employee's annual salary.
Company equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time. Additionally, we offer 16 weeks of paid parental leave, plus four weeks of customized re-boarding
Paid volunteer time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid holidays
10 company-paid holidays per year.
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
We offer pre-tax commuter benefits through WageWorks.
Company-sponsored outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Free snacks and drinks
Other snacks and drinks are provided, not to mention cold brew on tap.
Some meals provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Company-sponsored happy hours
Join the #happyhours slack channel to plan the next casual outing!
Pet friendly
Harry's pet policy is dog-friendly daily.
Relocation assistance
Fitness stipend
We give $150 a quarter towards health and wellness.
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Our CEO's Jeff and Andy host quarterly AMAs during lunch! In addition, other teams will share out what they're working on as various share-outs, beer & learns, and lunch & learns.
Promote from within
Mentorship program
Continuing education stipend
We have an incredible L&D program that allows you to use a yearly stipend for continuing education or other L&D-related expenses.
Continuing education available during work hours
We recently instituted "Grow Forth Friday" - a 2-hour block with internal and external learning opportunities offered.
Customized development tracks

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. Our employee engagement survey, plus consistent feedback loops with our employees means that every year we are getting better and better. In 2019 we implemented a 401k match, more transparent People processes, an L&D stipend, and much more!

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