Senior Data Analyst at Mulberry Technology

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Mulberry is disrupting a $40B insurance industry by providing omnichannel merchants a seamless plug-and-play platform from which to offer product insurance. We are founded by a team of executives who are passionate about e-commerce and building efficiencies through a customer-first outlook. Our platform not only drives revenue for brands, but also improves customer experience and trust in warranty programs.

We are rapidly growing and looking to add a Senior Data Analyst to our Assurance Team. As Mulberry’s first dedicated hire reporting to the Head of Assurance, you’ll play an instrumental role in helping us become the de facto source for assurance for online purchases through your work on protection plan products and service contracts. You will have lots of opportunities to grow quickly within our expanding company, demonstrating your past experience and building out valuable new skill sets.

About you:
You believe in the transformative power of technology and are excited by its potential to build trust and a top notch customer experience in the insurance industry. You embrace responsibility: the buck stops with you. You have an understanding of the insurance industry, high attention to detail, and the ability to solve complex problems. You are always prepared to roll up your sleeves, no problem is too big or too small. You take pride in your craft.

About the Role:
Working within the Assurance team, you will be working on protection plan products, service contracts and personal equipment insurance with the product and/or finance teams to support versatile pricing work, analytics/modeling, report building and data interface, and making reserve estimates. Your work will directly impact our revenue growth by expediting the sales and retailer onboarding cycles. One of the most important aspects of this role is to be a close partner to the Sales, BD, Partner Success, and CX teams where you will have the opportunity to collaborate cross-functionally and learn new things.

Main Responsibilities:

  • Run and review rate indications
  • Develop rating proposals through working with the Product team
  • Support premium raters, and the rating validation & testing process
  • Extract/review data quality and help build databases relevant to protection products
  • Produce state rate filings and respond to department inquiries and objections
  • Work closely with the accounting and finance teams to support all monthly, quarterly and annual reporting needs
  • Apply and improve reserving methods
  • Work with analytics / modeling to interpret and apply research
  • Assist in the development of product and pricing strategies
  • Work extensively with the claims team to obtain updated loss information
  • Build / enhance reports and assist in developing product and/or actuarial reports
  • Respond to various ad hoc requests and special projects as they arise

What We’re Seeking:

  • BS in Actuarial Science, Mathematics, Statistics, or related area
  • 4+ years of experience in a related industry
  • A proven track record in pricing/reserving, protection products/service contract experience preferred
  • Proficiency in Excel required. SQL, R, or other similar programming languages preferred
  • Strong analytical and problem-solving skills
  • Strong business and collaboration skills, and responsive to service needs and operational demands
  • Strong written, verbal, and interpersonal skills, with a track record of delivering on time-sensitive projects for senior stakeholders
  • Creative thinker with ability to work independently, multi-task and manage time effectively under tight deadlines
  • Strong analytical skills with demonstrated ability to collect, manipulate, analyze, and disseminate significant amounts of information to a wide range of audiences
  • Customer focus

Benefits & Perks:

  • Competitive salary
  • 1:1 ongoing training and career development 
  • Equity
  • Medical, Dental & Vision benefits 
  • Unlimited PTO
  • Strong, vibrant, and fun culture, with lots of outings (including virtually!)

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • Apache AirflowFrameworks
    • Neo4jDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • FullstoryAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • AirtableManagement
    • SalesforceCRM
    • SalesloftCRM
    • SendGridEmail

Location

New York, NY 10018

An Insider's view of Mulberry Technology

How does your team reward individual success?

At Mulberry we use HeyTaco to celebrate individual achievements in a public Slack channel called #taqueria When giving a taco to another team member, we include relevant company values as hashtags. Gift cards are awarded to the two people who give and receive the most tacos each month.

Ley Ley

Sales Operations Manager

What does your typical day look like?

My typical day at Mulberry varies depending on the sprint. Discussing product requirements, implementing new features, doing code reviews, and mentoring other engineers are some of the several tasks I take on during my day here. Working with some of the brightest individuals is something that I look forward to everyday.

Waleed

Software Engineer

What are some things you learned at the company?

Coming into a scaling startup, I wanted to understand how sales insights drive product/content strategy, and I’ve definitely had the mentorship here to do so. From enterprise sales to understanding e-commerce, joining the Mulberry team has been a great way to gain expertise with fresh industry verticals, buyer personas, and business challenges.

Kate

SDR Manager

What is your vision for the company?

Mulberry is building the trust-layer for commerce. We help digital platforms grow loyalty (and revenue) by seamlessly embedding extended protection into their customer journey. With Mulberry, anyone can offer up to 10 year product insurance as an add-on online, while giving customers a best-in-class claims filing experience.

Chinedu

Founder & CEO

How do you empower your team to be more creative?

I have always believed that sales is an art first, a science second. While sales is metrics and strategy driven it also requires creativity to succeed. I push my team to rely on the facts but to always make sure they are asking themselves the “5 w’s” (who, what, when, where and why) to drive innovation.

Ashley

Co-founder & Head of Growth

What are Mulberry Technology Perks + Benefits

Mulberry Technology Benefits Overview

Here are some of the benefits + perks of working at Mulberry:
-Competitive Salary
-1:1 ongoing training and career development
-Equity
-Medical, Dental, & Vision Health Benefits
-Unlimited Paid Time off
-Strong, vibrant, and fun culture, with lots of virtual outings and team building events!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Mulberry has a culture council that comes together bi-weekly to plan and execute company-wide events that promote our values and culture. Most recently we hosted a game night!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Highly diverse management team
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Promote from within

Additional Perks + Benefits

Although we aren't in a physical space at this time all of these perks are geared towards connecting our employees regardless of distance. Our goal is to strengthen our culture and keep the spirit of Mulberry alive!

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