Ro
Ro's mission is to be a patient's first call for all of their healthcare needs.
New York, NY

Senior Data Analyst

| Greater NYC Area
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About Ro
Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020 and 2021, and named one of FORTUNE's 2021 Best Workplaces In Health Care.

As a Data Analyst, Product you will guide a product squad’s strategy and roadmap. This means everything from leading strategic analyses to inform decision-making and prioritization, to measuring product feature performance, to building out data availability and BI solutions, to brainstorming approaches to unstructured problems. You are analytical and technical, and you can communicate excellently with non-technical and technical stakeholders alike. You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions. You are exceptionally thorough. You have a bias for action, and you love leveraging data to help our members become a healthier version of themselves.

What you’ll do:

  • Leverage data to shape your product squad's strategy, providing support and/or leadership wherever needed.
  • Own projects that span disparate groups with varying levels of technical fluency from end-to-end.
  • Communicate not just findings, but also your recommendations to key stakeholders and leadership. You’ll use your insights to advocate for our members, physicians and pharmacists in everything we do.
  • Build a data-driven culture wherever you turn, from working with PMs on KPIs, to partnering with engineers on data models, to making sure that all decisions accurately utilize the most powerful data available.
  • Play a critical role in attacking opaque, unstructured problems; develop core analytic frameworks that shape the way the company thinks about our business. 
  • Build out data availability and business intelligence solutions for your team. 
  • Perform exploratory analyses and in-depth research on large data sets to uncover, size and advocate for opportunities that improve the member experience and key growth KPIs like member conversion and retention

What you’ll bring:

  • 4+ years of full-time working experience in quantitative analysis roles
  • Expert-level SQL skills
  • Strong experience using BI tools (ours is Looker) to effectively convey information
  • A track record of strong communication successes, from presentations to technical documentation
  • Strong problem solving skills, analytical aptitude, and numerical dexterity
  • The ability to bring structure to initially unstructured domains
  • Demonstrated track record of project ownership
  • You care about improving the state of healthcare and have a personal connection to the space

Bonus points:

  • Working knowledge of Python and associated analytics libraries (Pandas, etc.)
  • Experience setting up and evaluating experiments
  • Familiarity with Unix/the command line. 

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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Where we are

Our office is open to fully vaccinated employees, but Ro'ers are encouraged to work from wherever they are most comfortable and/or productive.

Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • LookerLanguages
    • ReactLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
    • AsanaManagement
    • JIRAManagement
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What are Ro Perks + Benefits

Ro Benefits Overview

Ro provides holistic employee benefits that allow Ro’ers to live their best lives and do their best work. Ro is focused on creating a supportive, equitable, and enjoyable experience for employees from its onboarding programs, to performance and compensation practices, to parental leave policies, health benefits offerings and beyond.

Culture
Volunteer in local community
Ro offers employees two paid volunteer days per year of the employee’s choice
Partners with Nonprofits
Ro Coffee Chats program to mentor BIPOC students in partnership with local organizations and universities. Ro also partners with the NY Fund for Public Health & All Star Codes
Friends outside of work
Eat lunch together
Intracompany committees
Ro has a Diversity, Equity, and Inclusion (DEI) Council made up of employees and leadership from across the company
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Ro hosts recurring diversity, equity and inclusion trainings for its employees and the providers delivering care on its telehealth platform, covering topics such as racism in healthcare, unconscious b
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Ro supports and funds Employee Resource Groups, including: Asians of Ro, Black at Ro, LatinX at Ro, and Ro Pride to foster inclusion and allyship within Ro and the external community
Hiring Practices that Promote Diversity
Ro has designed and implemented a DEI hiring plan, with a special focus on the rapidly growing tech and engineering teams.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Ro is always listening to its employees to learn how to best improve or expand on its benefits programs, company practices, professional development, and community initiatives. Employee feedback has shaped many of the benefits, such the company’s remote work policies, wellbeing perks and CSR program.

An Insider's view of Ro

What are some social events your company does?

We felt passionately about launching the Rockathon in a year when our team has gone completely remote. Ro has continued to hire aggressively throughout this year, so the Rockathon created a place for team members to bond. These types of events are so important to encouraging trust and communication across our teams well beyond the initial program.

Jillian Stein

Product Manager

What does your typical day look like?

My day involves a lot of interactions with different teams to communicate and align on the ‘why’ behind the decisions we make as well as leading the work of the product design team — it’s full of constant decision making and communication throughout the day.

Pacssu Park

VP of Product Design

How has your career grown since starting at the company?

One of the biggest perks about being in a start-up is that you get to wear a lot of different hats and try a lot of different parts of the business that you normally don't get to put your hands on. Operations was a sticking point for me and as my responsibility grew, I moved from Pharmacy to work on the more supply chain aspects of Ro's business.

Collin Lafeyette

Senior Director of Operations

What is your vision for the company?

Ultimately, we aspire to be your first call — to either handle everything you need from beginning to end or to guide you throughout your journey when you’re better served by others. We see a world in which patients are in complete control of their care. A world in which physicians, nurses, and pharmacists are empowered, not replaced by technology.

SRZ

Founders

What are some things you learned at the company?

During my fellowship with Ro, I learned when to seek help from others. At first, I spent a lot of time trying to unblock myself before asking for help. But at Ro I was able to be comfortable and provide the right context when getting help from someone, and in general it made me feel like a better teammate and engineer.

Nicky Valdecanas

Engineering Fellow (Summer '21)

Jobs at Ro
21

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Finance
Data + Analytics
Dev + Engineer
Legal
Marketing
Operations
Sales
Content
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Executive Personal Assistant to Cofounder/CPO

Ro
Greater NYC Area
3 days ago
+50
About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics,

Payroll Manager

Ro
Greater NYC Area
4 days ago
+50
About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics,

Marketing and Communications Associate, Workpath

Ro
Remote
4 days ago
+50
Workpath is a technology platform that powers on-demand, in-home healthcare services nationwide. The Covid-era has proven that virtual healthcare is here to stay. But not all care can be provided virtually. We believe meeting patients where they are, in their home, is a perfect compliment to many healthcare companies including digital health, clinical trials, primary care and more. Solving for this challenge is our mission at Workpath. Our

Regulatory Specialist, Advertising & Promotion

Ro
Greater NYC Area
5 days ago
+50
Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.

Medical Writer

Ro
Greater NYC Area
6 days ago
+50
Working as part of the Medical Content Team, producing high-quality material intended for the general public. Material includes articles on the epidemiology/pathophysiology/treatment of diseases, lifestyle articles centered on medical topics, expert interviews, blog-style articles on topics of personal interest, and reporting on medical news. Articles will be published on Health Guide. Researching topics in-depth by primarily relying on scholarly resources for information. Writing original copy while translating complex medical information into easily-digestible information. Properly citing all material. Identifying opportunities to include graphics, illustrations, video content, and interactive content into material and working with other members of the team to make it happen. Revising your own work based on feedback from peers. Systematically reviewing older content to update relevant facts and figures.

Senior Manager, Growth Marketing, Ro Pharmacy

Ro
Greater NYC Area
6 days ago
+50
About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics,

Manager, Offline Marketing

Ro
Greater NYC Area
6 days ago
+50
The Manager, Offline Marketing will be responsible for driving performance across these three key top-of-funnel channels. They will partner with our Ro’s external agencies to constantly survey the landscape for new partners and opportunities that will enhance our campaign efforts. They will work closely with the Ro Marketing Team to deliver the right creative message for the channel, with a view to the continued evolution and improvement of our marketing effectiveness. This individual will have both a strong day-to-day understanding of how brands can best execute in offline marketing channels, as well as a keen and intuitive understanding of the wider media landscape, especially how top-of-funnel demand generation channels feed into, and work with, lower funnel demand conversion channels.

Manager, Affiliate

Ro
Greater NYC Area
6 days ago
+50
About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics,

Senior Manager, Corporate Development

Ro
Greater NYC Area
1 week ago
+50
Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.

Senior Data Analyst

Ro
Greater NYC Area
1 week ago
+50
As a Data Analyst, Product you will guide a product squad’s strategy and roadmap. This means everything from leading strategic analyses to inform decision-making and prioritization, to measuring product feature performance, to building out data availability and BI solutions, to brainstorming approaches to unstructured problems. You are analytical and technical, and you can communicate excellently with non-technical and technical stakeholders alike. You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions. You are exceptionally thorough. You have a bias for action, and you love leveraging data to help our members become a healthier version of themselves.

Director, Corporate Development Integration

Ro
Greater NYC Area
1 week ago
+50
Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.

Senior Director, Corporate Strategy

Ro
Greater NYC Area
1 week ago
+50
About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics,

Senior Infrastructure Security Engineer

Ro
Remote
1 week ago
+50
As a Senior Infrastructure Security Engineer at Ro, you will lead the effort of designing and deploying platform security and privacy mechanisms. You will achieve this by first, working closely with the Product, Legal, Engineering, IT, and Care teams. You will also configure and operate security tooling that enables Ro’s security, privacy, and compliance strategy.

Growth Manager, SEM

Ro
Greater NYC Area
1 week ago
+50
About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics,

VP of Infrastructure

Ro
Greater NYC Area
1 week ago
+50
Lead engineering teams to improve and consistently deliver software within the Infrastructure team. Influence change and deliver sustainable technical and architectural decisions to improve efficiencies across the board. Build a strong foundational relationship within and across teams, leading by example and embodying Ro’s core values of relentlessness, empathy, curiosity, effectiveness, and magic. Act as a bridge between other squads and departments such as Product, Design, Data, Finance, and Security. Advocate for technical engineering excellence and guide career growth development for team members.

Director, Health Guide

Ro
Greater NYC Area
1 week ago
+50
Who are you? You are a technical Growth leader who lives and breathes SEO, lead gen, and newsletters. You are an experienced tactician who understands the ins and outs of audience development. You are an experienced strategist and storyteller who understands high performing content and the importance of the product experience. You embrace ambiguity and are eager to navigate the intricate healthcare advertising policy landscape to devise creative solutions for difficult problems. You are equally excited about the “work” as you are about building and mentoring a world class editorial and SEO team.

Demand Planning Manager

Ro
Greater NYC Area
1 week ago
+50
About Ro Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics,

Commercial Counsel

Ro
Greater NYC Area
1 week ago
+50
Review, draft, negotiate, and interpret a wide variety of commercial contracts including vendor agreements (such as SaaS and other license agreements), master and professional services agreements, non-disclosure agreements, supply chain agreements, commercial leases, and marketing and advertising contracts. Provide legal advice to achieve business milestones while managing legal and commercial risk. Create, manage, and maintain legal team form contracts. Support contract management, vendor onboarding, and other processes to help Ro scale.

Senior Security Engineer (SIEM)

Ro
Remote
1 week ago
+50
Come be a core member of Ro’s Security Operations Team. This is a highly-technical, hands-on role leading the day-to-day operations of our SIEM platform. This role is responsible for working across all aspects of Ro’s operations to gather security and product telemetry, surface detections/anomalies and create event alerting pipelines with SOAR Teammates. The candidate will work with market-leading security technologies, surfacing threats from our rich data sources, content subscriptions and threat intelligence investments. At Ro, automation is in our DNA and this role will have a direct impact on defining the future of digital healthcare. This role reports to the Security Operations Manager and will work closely with other internal security teams.

Senior Security Engineer (SOAR)

Ro
Remote
1 week ago
+50
Come be a core member of Ro’s Security Operations Team. This is a highly-technical, hands-on role leading the day-to-day operations of our SOAR platform. This role is responsible for working with Threat Intelligence and Security Operations Teammates to develop and implement automated SOC workflows. The candidate will work with market-leading security technologies, surfacing threats from our rich data sources and threat intelligence investments. At Ro, automation is in our DNA and this role will have a direct impact on defining the future of digital healthcare. This role reports to the Security Operations Manager and will work closely with other internal security teams.

Director, SEM

Ro
Greater NYC Area
1 week ago
We are looking for an analytical and results-driven Director, SEM to join our Growth team. Reporting to the Senior Director, Growth, you will be responsible for nurturing and building a best-in-class paid search program at Ro. You will have ownership over a significant 8-figure SEM budget and will have the opportunity to drive new business growth across our different business units and care verticals.