Senior Data Analyst
About Ro
Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.
Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020 and 2021, and named one of FORTUNE's 2021 Best Workplaces In Health Care.
As a Data Analyst, Product you will guide a product squad’s strategy and roadmap. This means everything from leading strategic analyses to inform decision-making and prioritization, to measuring product feature performance, to building out data availability and BI solutions, to brainstorming approaches to unstructured problems. You are analytical and technical, and you can communicate excellently with non-technical and technical stakeholders alike. You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions. You are exceptionally thorough. You have a bias for action, and you love leveraging data to help our members become a healthier version of themselves.
What you’ll do:
- Leverage data to shape your product squad's strategy, providing support and/or leadership wherever needed.
- Own projects that span disparate groups with varying levels of technical fluency from end-to-end.
- Communicate not just findings, but also your recommendations to key stakeholders and leadership. You’ll use your insights to advocate for our members, physicians and pharmacists in everything we do.
- Build a data-driven culture wherever you turn, from working with PMs on KPIs, to partnering with engineers on data models, to making sure that all decisions accurately utilize the most powerful data available.
- Play a critical role in attacking opaque, unstructured problems; develop core analytic frameworks that shape the way the company thinks about our business.
- Build out data availability and business intelligence solutions for your team.
- Perform exploratory analyses and in-depth research on large data sets to uncover, size and advocate for opportunities that improve the member experience and key growth KPIs like member conversion and retention
What you’ll bring:
- 4+ years of full-time working experience in quantitative analysis roles
- Expert-level SQL skills
- Strong experience using BI tools (ours is Looker) to effectively convey information
- A track record of strong communication successes, from presentations to technical documentation
- Strong problem solving skills, analytical aptitude, and numerical dexterity
- The ability to bring structure to initially unstructured domains
- Demonstrated track record of project ownership
- You care about improving the state of healthcare and have a personal connection to the space
Bonus points:
- Working knowledge of Python and associated analytics libraries (Pandas, etc.)
- Experience setting up and evaluating experiments
- Familiarity with Unix/the command line.
Benefits + Perks:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, fitness, and physical therapy
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
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