Bluecore
Retail MarTech company that empowers marketers to launch personalized campaigns in 60 seconds
New York , NY

Senior Data Insights Analyst

| Greater NYC Area
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At the core of Bluecore’s product sits hundreds of billions of events collected on behalf of our 400+ clients spanning many retail verticals.  This dataset drives Bluecore’s AI-powered marketing technology that provides provable value to our clients.  The Data Insights team is an extension of the Data Science team and is the steward of this dataset, curating, packaging, and analyzing it in support of internal teams as well as our clients.
 
Internally we support our Marketing and Sales teams with data journalism that uncovers compelling stories that cement Bluecore’s position as the experts in retail marketing.  We support our Product Marketing and Finance teams with the analyses that provide an understanding of our business and how we should price and package our products.  And our Customer Success teams with dashboards and analyses that allow them to understand the health of their clients and set a strategy to drive the best outcomes for them.  Externally, we act as the client-facing arm of the Data Science team and have two key focuses: First, to deliver custom deep dive analyses and models to our largest enterprise clients; and, second, to productize and scale the most relevant insights/models so that they can be delivered to hundreds of clients. 
 
 
 
The Data Insights team is therefore an extremely valuable and visible team, plugged into all aspects of our, and our clients’, businesses, and an integral part of ensuring our and their success.  As a Senior Data Insights Analyst on the team, your job will be to mine, explore, and analyze terabytes of behavioral data and digital marketing engagement data from across 400+ retail brands in order to discover and deliver actionable insights and models for our internal teams and clients. 
 
We’re looking for a highly motivated Senior Data Insights Analyst with a strong technical background, and a knack for interpreting and communicating the “why” behind data and its application to the business.  We are looking for candidates with fluency in SQL and Python or R, and who enjoy and appreciate creative thinking, relentlessly digging into data, and turning the results into clearly communicated and compelling actionable insights or models. You’ll be working closely with the other Analysts on the Data Insights team, Engineers on the Data Infrastructure team and Data Scientists on the Data Science team, as well as collaborating with Bluecore’s Customer Success and Strategy teams to deliver these insights and models internally and externally.  You will be responsible for discovering, understanding, solving, and communicating the business problems that our brands face, and working with our Engineering teams to create automated solutions.  
Responsibilities
    • Build, maintain, and improve custom dashboards and models that help our clients solve specific retail marketing goals, such as getting buyers to buy in a new category.
    • Design and build KPI reports and visualizations in Jupyter Notebooks, Data Studio, and Looker to help make our teams and clients successful.
    • Work with our Customer Success Strategists to help form strategies based on our insights in order to help our clients reach their business goals.
    • Track and monitor the performance of our strategy recommendations. Provide recommendations for optimizations.
    • Work with customers and internal Customer Success and Sales teams to discover the challenges faced by our clients.
    • Work with our Marketing teams to surface interesting trends in our massive retail dataset in order to drive marketing collateral and blog posts.
    • Work with Engineers to generalize and automate analysis developed on Jupyter Notebooks and Looker using tools such as Pandas, Airflow, Google BigQuery, and CloudSQL.
Qualifications
    • BS in an analytical field such as Statistics, Mathematics, Engineering, Computer Science, Physics, or Business Intelligence.
    • 4+ years of experience in business analysis, consulting, data analysis, or other similarly analytical roles, preferably dealing with large datasets.
    • Experience collaborating with non-technical stakeholders to iterate on an analysis with the end goal of ensuring the right questions are being answered.
    • Experience structuring, curating, and packaging data to enable story-telling and build dashboards.
    • Experience creating dashboards with Looker, Periscope, and other similar data visualization tools.
    • Experience automating recurring analyses.
    • Ability to operate comfortably and effectively in a fast-paced, highly cross-functional, rapidly changing environment.
    • Experience with R, Python, or other languages for data analysis a must.
    • Fluency in SQL and Python or R a must.
    • Excellent problem solving and analytical skills.
    • Excellent communication skills for cross-team collaboration.
    • Retail eCommerce analytics experience a plus.
    • Statistics knowledge a plus.

About Us:

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail e-commerce customers!

Bluecore is a marketing technology company that’s reimagining how the world’s fastest growing retail brands transform casual shoppers into lifetime customers. Through its patented shopper and product matching and the release of Bluecore Communicate™, Bluecore Site™, and Bluecore Advertise™ brands are now able to personalize 100% of communications delivered to consumers through their email, ecommerce and paid media shopping experiences. Bluecore replaces manual processes with an intelligent, AI-driven workflow, allowing brands to manage these communications through a single interface. It’s now credited with doubling email revenue, and increasing customer retention, lifetime value and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora, and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crains, Forbes and BuiltIn as well as listed on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.

 
We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.  
 
At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.  Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. 
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Where we are

While we have currently transitioned to remote work, we continue to keep our vibrant culture alive and our customer focus stronger than ever!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MemcachedDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google DatastoreDatabases
    • Google BigQueryDatabases
    • Google Cloud SQLDatabases
    • MixpanelAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen
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What are Bluecore Perks + Benefits

Bluecore Benefits Overview

At Bluecore we offer a comprehensive array of class leading employee benefits and perks, in line with the strong value we place on people and culture. We value our people and believe that a companies culture and environment are paramount to its success.

Culture
Volunteer in local community
Bluecore hosts a volunteer month as well as volunteer efforts throughout the year that are open to the entire organization, including food drives, events and fundraisers.
Friends outside of work
Eat lunch together
Intracompany committees
Bluecore is big on collaboration, which extends beyond the day to day through internally run groups like our Ladies of Bluecore and D&[email protected] committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
We pride ourselves on the diversity of our executive leadership team, 40 percent of whom are female and are continually focused on expanding the diversity of our entire organization.
Unconscious bias training
We partner with Life Labs for their Behaviors of Inclusion Training, which is required for all to learn the science and best practices for an inclusive work environment.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our flexible spending plans assist employees with out of pocket medical and dependent care expenses, while also offering a pre-tax benefit to lower their tax liability each year.
Disability Insurance
Bluecore provides both long-term and short-term benefit plans, fully paid by the company, in supplement to any state plans that may be in place.
Dental Benefits
We offer a national level PPO dental plan with a vast network of providers and which covers all preventative maintenance and two cleanings each year.
Vision Benefits
We offer a national level vision plan, with options to use an allowance each year towards contacts or frames and lenses, with very low employee cost.
Health Insurance Benefits
We are currently offering a national level health plan, offering an extensive network of providers and provide three different coverage lines to best need the individual needs of employees.
Life Insurance
Each employee is provided a $50,000 Life and AD&D policy, with the option to purchase supplemental coverage at steeply discounted rates.
Wellness Programs
We offer programs to expense back the cost of gym and fitness memberships as well as a data driven weight loss program sponsored by our health insurance provider.
Team workouts
Retirement & Stock Options Benefits
401(K)
Bluecore's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Employees are offered options at the time of hire and based on performance, giving a sense of ownership in the company.
Performance Bonus
Select positions are eligible for performance based awards in the form of bonuses, which varry by department and position.
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer a generous 12 week parental leave policy for either new parent to spend time with their child.
Flexible Work Schedule
We believe that each employee is most productive at different times, we allow employees and their managers to develop work schedules that align to both the needs of the business and the employee.
Remote Work Program
Our remote work program includes working remotely on occasion as needed.
Family Medical Leave
We have generous leave policies which work in tandem with federal and state laws to allow employees to care for family as the need arises.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Whether taking a break to tend to personal matters or time away to rest, our PTO vacation time is uncapped.
Generous PTO
Bluecore has an amazing (unlimited) PTO policy that provides our people the flexibility to take the time they need to live a balanced and fulfilling life.
Paid Volunteer Time
As part of our generous PTO plan, we also allow and encourage employees to take time off to volunteer for causes within our community and those which resonate with their interests.
Paid Holidays
In addition to our generous PTO policy we also provide paid time off for all major holidays.
Paid Sick Days
In line with the PTO philosophy paid sick time is granted as needed, un capped and no annual balances.
Perks & Discounts
Casual Dress
Our dress code is flexible, including shorts, t-shirts and other casual attire to change with the weather and allow employees to dress up when needed and down when appropriate.
Company Outings
We offer multiple virtual events from holiday parties, trivia nights, team outings and other social events on a regular basis.
Recreational Clubs
As hard as we work we know that relaxation and self care are critical to happiness and success. We host regular board game nights, trivia, karaoke, soccer club, and tennis outings to name a few.
Fitness Subsidies
We offer programs to expense back the cost of gym and fitness memberships.
Home Office Stipend for Remote Employees
Bluecore offers a 200 dollar monthly reimbursement that can be applied to home office setup, exercise, and/or learning and development.
Professional Development Benefits
Job Training & Conferences
Bluecore University is our in-house training program dedicated to advancing our teams. Courses range in depth and are on subjects like Growth Mindset, social styles, and leadership frameworks.
Diversity Program
Lunch and learns
Bluecorian run learning sessions that can vary from, learning how to juggle, speak french or analyze ones handwritings.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

What makes Bluecore extra special is the comprehensive nature of our benefits. Our company is not only focused on professional development but on physical and mental well being as well. Bluecore truly cares about the whole employee.

An Insider's view of Bluecore

What's something quirky about your company?

We are a close-knit team, but as Bluecore grows it can be difficult to get to know peers that we don't work with directly. To make sure we get to know people we participate in #donutcore via slack. It pairs people together to meet for coffee, exploring the neighborhood, or yes even getting a donut!

Tara

HR Business Partner

How do you collaborate with other teams in the company?

As the main conduit of technical information throughout Bluecore, Forward Deployed Engineers collaborate extensively with different teams. Whether with Customer Success, Product, Engineering, or Sales we use our technical mastery of the Bluecore product to help our teams establish long-lasting partnerships built on honesty and quality.

Andrew

Manager, Forward Deployed Engineers

How has your career grown since starting at the company?

I started as an independent contributor in Sales, was given the opportunity to become a Director of Customer Success and have since been promoted to VP! I couldn't miss the opportunity to extend my reach and get back to the foundation I had built my career on: customer care. Not many companies foster this type of growth so quickly!

Dana

Vice President of Customer Success

Jobs at Bluecore
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Sr. HR Business Partner

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The Senior Technical Recruiter is responsible for leading an end-to-end recruitment process to hire the best talent for Bluecore that meets its rapid changing and evolving business needs. Success in this role will be demonstrated by timely and effective execution of the full-cycle recruiting process and building strong credibility with internal clients. Resonsibilities: Efficiently manage an average open requisition load of 10-20 requisitions Map

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Bluecore is hiring a Sales Operations Analyst to support our new business sales engine. We're looking for someone who wants to make an impact and gain exposure to different facets of a mature BizOps org at a high-growth SaaS company. As part of the broader GTM org, you’ll be a key owner of new business sales efficiency, ensuring the speed and accuracy of lead and opportunity management, using data to make recommendations, and proposing process

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Key Account Director (East Coast)

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We are looking for an established high performing Salesperson with a passion for client partnership and strategic selling. As a Key Account Director, you will be a critical team member responsible for generating sales opportunities and product adoption within our current client base. You will also establish yourself as an expert by providing strategic guidance and industry best practices. ResponsibilitiesGrow revenue within existing accounts

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Staff Software Engineer, Data Science Infrastructure

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Staff Software Engineer- Backend

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We are looking for a Software Engineer to work across our engineering teams to build backend systems that perform at scale. The ideal candidate is adept at writing robust, extensible, and efficient code and has a knack for solving sophisticated problems with simple solutions. Our stack consists primarily of Python and Golang on the backend and React on the frontend. We see technology as a means to solving problems and getting things done and

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We are looking for Senior Software Engineers to work across our engineering teams to build web applications and backend systems that perform at scale. The ideal candidate is adept at writing robust, extensible, and efficient code and has a knack for solving sophisticated problems with simple solutions. Our stack consists primarily of Python and Golang on the backend and React on the frontend. We see technology as a means to solving problems and

Senior Software Engineer - Platform

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We are looking for Senior Software Engineers to work across our engineering teams to build web applications and backend systems that perform at scale. The ideal candidate is adept at writing robust, extensible, and efficient code and has a knack for solving sophisticated problems with simple solutions. Our stack consists primarily of Python and Golang on the backend and React on the frontend. We see technology as a means to solving problems and

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Senior Software Engineer

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Senior Data Insights Analyst

Bluecore
Greater NYC Area
1 week ago
At the core of Bluecore’s product sits hundreds of billions of events collected on behalf of our 400+ clients spanning many retail verticals.  This dataset drives Bluecore’s AI-powered marketing technology that provides provable value to our clients.  The Data Insights team is an extension of the Data Science team and is the steward of this dataset, curating, packaging, and analyzing it in support of internal teams as well as our clients.   Inte

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Greater NYC Area
1 week ago
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Bluecore
Greater NYC Area
1 week ago
The Customer Success team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.   Bluecore’s Forward Deployed Engineering (FDE) unit is a software engineering team dedicated to helping

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Greater NYC Area
1 week ago
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Bluecore
Greater NYC Area
1 week ago
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Director of UX

Bluecore
Greater NYC Area
1 week ago
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Customer Success Manager

Bluecore
Remote
1 week ago
The Customer Success team at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and transparent. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while encouraging a fun and collaborative environment.   As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with sophisticated e

Associate Customer Success Manager

Bluecore
Remote
1 week ago
The Customer Success team at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.   As an Associate Customer Success Manager you will be a key player on the Customer Success team. Days will be filled with a

Analytics Engineer

Bluecore
Remote
1 week ago
The BizOps-Data team empowers business teams to use data to create customer value, drive revenue growth & retention, and manage performance. We sit within BizOps (a part of Go-To-Market) and support key growth functions. We also work closely with Engineering and Data Science to build a shared data vision.    The right person for this role is an experienced analytics engineer / senior data analyst with deep technical chops and a strong business

Data Science Manager

Bluecore
Greater NYC Area
1 week ago
Data Science at Bluecore is a cross-functional effort that focuses on delivering ML products, not models.  While we take pride in the models we build and invest heavily in principled research, we understand that models only provide value if they are incorporated into a product that is easy to adopt and provides significant value.  To that end, our data scientists work with product managers to research and develop models that solve our clients’

Data Insight Analyst

Bluecore
Greater NYC Area
1 week ago
Bluecore’s Data Insights team is a client facing extension of the Data Science team and has two key  objectives:  A) Deliver custom deep dive analyses and models to our largest enterprise clients, and B) Productize and scale the most relevant insights/models so that they can be delivered to hundreds of clients.  As a member of the Insights team , your job would be to deliver actionable insights and models for our clients, with the opportunity to

Customer Success Manager

Bluecore
Greater NYC Area
1 week ago
The Customer Success team at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and transparent. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while encouraging a fun and collaborative environment.   As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with sophisticated e

Account Manager

Bluecore
Remote
1 week ago
We are looking for an established robust Salesperson with a passion for client partnership and strategic selling. As Account Manager, you will be a critical team member responsible for generating sales opportunities and product adoption within our current client base. You will also establish yourself as a specialist by providing strategic mentorship and industry standard methodologies.   ResponsibilitiesGrow revenue within existing accounts by

Account Executive

Bluecore
Remote
1 week ago
Currently we are looking for a robust Account Executive to drive new business. This role is responsible for generating sales opportunities through outbound prospecting and converting marketing leads. As a Bluecore Account Executive will have demonstrated selling multi-faceted engagements in the ecommerce industry, be comfortable navigating sophisticated organizations and boast outstanding sales discipline. The chosen candidate will have an

Agile Program Manager

Bluecore
Greater NYC Area
1 week ago
Bluecore is seeking an innovative and results oriented Program Manager to join our Application teams. In this role, you will be working with a cross-functional team scaling the platform to meet growing customer demand. We are pioneering ways in which retail marketers discover their best customers and keep them for life. This is a great chance to lead the execution of projects that will drive innovative AI-driven technology that works seamlessly

Customer Onboarding Manager

Bluecore
Remote
1 week ago
We are looking to hire a passionate Customer Onboarding Manager to join our Customer Success team in NYC. Your job is to manage the Bluecore onboarding process for our newest customers as well as coordinate services for our existing customers as they transition from their existing email service provider to Bluecore’s platform. This is an integral role at Bluecore as you empower our customers to build their own email marketing campaigns and set

Sr. Sales Recruiter

Bluecore
Remote
1 week ago
We are seeking an experienced Sales Recruiter with success in hiring top sales talent for a fast-growing SaaS technology company. This is an individual contributor role that is responsible for managing an end-to-end recruitment process to hire the best Sales talent for Bluecore, meeting our rapid changing and evolving business needs. Success in this role will be measured by timely and effective execution of the full-cycle recruiting process and

Campaign Specialist

Bluecore
Remote
11 hours ago
The campaign specialist will be responsible for the successful campaign production for some of our largest enterprise retail customers, the likes of Tommy Hilfigher, Express and North Face. They will be hands-on in our cutting edge AI-driven marketing platform creating campaigns that are set up efficiently and inline with Bluecore best practices. You will interface directly with our key customers and work collaboratively with the Project Manager

Business Recruiter

Bluecore
Remote
11 hours ago
We are seeking a Business Recruiter with success to hire top talent for a fast-growing SaaS technology company that just hit unicorn status! You will manage the end-to-end recruitment process to hire the best talent for customer success, sales, marketing, finance and other roles! Responsibilities Full-cycle recruiting for various teams across the organization within the US market Work directly with hiring managers to develop a clear candidate