Senior Data Scientist, Product Analytics
At Skillshare, we’re building a platform to connect curious, lifelong learners everywhere. As a Data Scientist focused on Product Analytics, you will be a key member of the cross-functional team that tracks and communicates business metrics, applying your curiosity and data intuition to ensure that we understand the health of our business and keep a pulse on any changes in membership and engagement. You will deep-dive into how our students and teachers are using our platform and your data-driven insights will directly influence the development and success of our product. In this highly collaborative role, you will be an integral part of our small and growing data science team and you will work closely with product leaders, engineers, marketers, supply and operations teams as well as the executive team.
What you'll do:
- Track our business health: you will do everything from identifying, vetting and developing key metrics, to designing dashboards and reporting to our core business operations team and executives on a regular basis
- Apply the tools of exploratory data analysis and statistical inference and modeling to understand user behavior trends and improve our product (e.g., A/B experiment design & analysis, customer retention & engagement modeling)
- Collaborate with data & engineering teams to ensure that we are instrumenting the right data and that our data model design supports our analytics needs
- Consult with teams throughout Skillshare on how to frame and scope analyses, leverage our data and tooling most effectively, and apply analytics best practices
- Communicate results effectively at all levels of the organization and ensure all stakeholders understand implications and recommendations from your analysis
What you'll need to be successful:
- Significant professional experience working with data
- Experience with SQL and relational databases
- Excellent communication and ability to collaborate with cross-functional teammates with a wide range of analytical backgrounds
- Strong data intuition-- good nose for identifying and interpreting trends and anomalies in our data, and ability to prioritize and execute an efficient data deep dive
- Experience conducting exploratory data analysis, statistical inference and modelling (including A/B experiment evaluation)
- Curiosity combined with business thought leadership and strategic thinking: your analyses are oriented around driving impact and value
- Knowledge of self-service BI tools such as Looker, Chartio, Tableau
- Hands-on experience with statistical software (Python or R)
- Enthusiasm for conducting reproducible analysis (you believe in code review, version control and documentation even if you haven’t used Github yet!)
- Strong attention to detail and great passion for data integrity
Why you want this job:
- Exposure: This will be a high-profile role at Skillshare, as you’ll be working directly with the head of data, CEO and rest of the executive team to dig into some of our critical business questions.
- Impact: Leveraging and understanding our data is at the heart of our growth - your analysis will be the foundation for many of our most strategic decisions.
- Data challenges: With millions of registered users and tens of millions of minutes watched every month, you will have the opportunity to dig in and answer some complicated business questions.
- Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
- Our team: We have a passionate, smart team that is a lot of fun to work with.
- Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
About Skillshare:
Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.
Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We’re proud to be recognized as a top place to work by Crain’s, and one of the five best places to work for women by Bpeace. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.