Skillshare
Skillshare is an online learning community for creatives.
New York, NY

Senior Data Scientist, Product Analytics at Skillshare

| Greater NYC Area
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At Skillshare, we’re building a platform to connect curious, lifelong learners everywhere. As a Data Scientist focused on Product Analytics, you will be a key member of the cross-functional team that tracks and communicates business metrics, applying your curiosity and data intuition to ensure that we understand the health of our business and keep a pulse on any changes in membership and engagement. You will deep-dive into how our students and teachers are using our platform and your data-driven insights will directly influence the development and success of our product. In this highly collaborative role, you will be an integral part of our small and growing data science team and you will work closely with product leaders, engineers, marketers, supply and operations teams as well as the executive team.

What you'll do:

  • Track our business health: you will do everything from identifying, vetting and developing key metrics, to designing dashboards and reporting to our core business operations team and executives on a regular basis
  • Apply the tools of exploratory data analysis and statistical inference and modeling to understand user behavior trends and improve our product (e.g., A/B experiment design & analysis, customer retention & engagement modeling)
  • Collaborate with data & engineering teams to ensure that we are instrumenting the right data and that our data model design supports our analytics needs
  • Consult with teams throughout Skillshare on how to frame and scope analyses, leverage our data and tooling most effectively, and apply analytics best practices
  • Communicate results effectively at all levels of the organization and ensure all stakeholders understand implications and recommendations from your analysis

What you'll need to be successful:

  • Significant professional experience working with data
  • Experience with SQL and relational databases
  • Excellent communication and ability to collaborate with cross-functional teammates with a wide range of analytical backgrounds
  • Strong data intuition-- good nose for identifying and interpreting trends and anomalies in our data, and ability to prioritize and execute an efficient data deep dive
  • Experience conducting exploratory data analysis, statistical inference and modelling (including A/B experiment evaluation)
  • Curiosity combined with business thought leadership and strategic thinking: your analyses are oriented around driving impact and value
  • Knowledge of self-service BI tools such as Looker, Chartio, Tableau
  • Hands-on experience with statistical software (Python or R)
  • Enthusiasm for conducting reproducible analysis (you believe in code review, version control and documentation even if you haven’t used Github yet!)
  • Strong attention to detail and great passion for data integrity

Why you want this job:

  • Exposure: This will be a high-profile role at Skillshare, as you’ll be working directly with the head of data, CEO and rest of the executive team to dig into some of our critical business questions.
  • Impact: Leveraging and understanding our data is at the heart of our growth - your analysis will be the foundation for many of our most strategic decisions.
  • Data challenges: With millions of registered users and tens of millions of minutes watched every month, you will have the opportunity to dig in and answer some complicated business questions.
  • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
  • Our team: We have a passionate, smart team that is a lot of fun to work with.
  • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

About Skillshare:
Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.
Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We’re proud to be recognized as a top place to work by Crain’s, and one of the five best places to work for women by Bpeace. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.

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Where we are

Our office is located in the heart of Flatiron (close proximity to 4,5,6,L,N,Q,R,W). The team loves exploring new lunch spots & taking coffee walks.

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • SASSLanguages
    • jQueryLibraries
    • ReactLibraries
    • WebpackLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • YiiFrameworks
    • MySQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
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What are Skillshare Perks + Benefits

Skillshare Benefits Overview

At Skillshare, we strive to create an inclusive culture in which each person is compensated fairly, has robust learning and development opportunities, and feels supported in bringing their whole self to work. We also believe that doing your best work means living a full life – that means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
In addition to our social committee, we have dedicated Diversity & Affinity groups in which team members decide to come together around a shared identity or background.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
We offer both short- and long-term disability insurance.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
Company Equity
Read more about how we think about equity compensation here: https://medium.com/swlh/a-no-b-s-guide-to-startup-stock-option-grants-526a8bc33c2b
Child Care & Parental Leave Benefits
Generous Parental Leave
Skillshare offers 14 paid weeks of paid parental leave to both birth-giving and non-birth-giving parent/s.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide catered lunch on Monday, Wednesday, and Friday each week.
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Skillshare creates professional development opportunities by offering an annual budget to attend external conferences, in addition to ongoing internal learning programming.
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

In addition to the above, we also offer a number of perks around flexibility – including the option between a 1-month bonus or sabbatical at your 3-year mark, and the ability to work remotely for up to a month from anywhere in the world when you've been on the team for one year.

An Insider's view of Skillshare

What’s the vibe like in the office?

We balance being both focused and flexible in our office. In this kind of fluid environment, we can seamlessly ease in and out of individual heads-down time to group sessions; from meditation to collaboration; from desk to the lounge. The vibe lends us the freedom to play to our strengths and value our differences in working styles.

Jenni

Senior Product Designer

How do you collaborate with other teams in the company?

Cross-team collaboration is frequent and organic at Skillshare; we foster a uniquely friendly atmosphere of openness and shared purpose. Through cross-team threads, project-based meetings, comments on RFC's, pull request reviews, Q&A sessions, and, of course, simple conversations, collaboration commonly happens across a table or across time zones.

Justin

Engineering Manager

How has your career grown since starting at the company?

Skillshare has supported my career growth and trajectory tremendously. I started here 3 years ago on the Community team, but after discovering a passion for coding, Skillshare provided me with a mentor and on the job time to learn. It's been two years since I switched careers, and I'm so grateful that I get to come in and keep learning every day.

Callan

Software Engineer

How do you make yourself accessible to the rest of the team?

As a management team, we strongly believe in making ourselves accessible. This includes: 1:1s with direct reports, skip-level meetings, team-wide meetings, coffees with people across departments, and attending team events. More broadly, we apply the same foundational rule we all learned in kindergarten: treat people the way you want to be treated.

Sabrina

VP, Operations

What kinds of technical challenges do you and your team face?

We're in an exciting position - we have a product that we believe in and a community that believes in us. The question we face is: how can we build a platform which works for the Skillshare of today, but will scale to the needs of the Skillshare of the future? It’s not enough to keep up with growth; we must build for where our growth will take us.

Samantha

Director of Engineering

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