Senior Director, Data and Information Operations

| Remote
Sorry, this job was removed at 11:43 a.m. (EST) on Monday, January 3, 2022
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

First, some data on the growth of CB Insights.

  • 2015 - 66 teammates
  • 2016 - 104 teammates
  • 2017 - 168 teammates
  • 2018 - 209 teammates
  • 2019 - 292
  • Today - 300+ and growing

Over that same period, our revenue has grown 800% and we’ve been cash flow positive. 

Underpinning this growth is the CB Insights Technology Intelligence platform, the vast market we have to capitalize on, and a great team with top talent across all levels. 

Data and research is the lifeblood of CB Insights and what our clients rely on us for.

The Senior Director of Data and Information Operations plays a critical role in driving the efficient and ongoing scaling of our data and information operations.  

Data:

On the data front, the Senior Director will be managing a team who will monitor and meaningfully improve us on 4 dimensions:

  • Throughput - This is volume of data input for a particular dataset
  • Productivity - This is volume of data capture per unit of time (ties directly to cost per data)
  • Accuracy - Volume of accurate results / total volume
  • Speed to production - The speed from decision to pursue a dataset to actually acquiring and scaling it

Influencing and driving the above will require working with the team as well as partnering closely with engineering and product to develop:

  • The systems and technology we build for our team and any partners we work with
  • The workflows and user experience within those systems 
  • The standard operating procedures (SOPs) that inform those admins

Information:

On the information front, the SD will work with our research, sales and client success teams to assist in the development of a wide range of information deliverables including but not limited to:

  • Augmenting our research team in the development of their reports and research briefs
  • Scaling new research products that will benefit our clients
  • Creating innovative & impactful ways to equip our sales and client success teams with deal intelligence that benefits new business development and renewals

The above will require working with our research, sales and client success teams to identify key areas of opportunity and then building and scaling in-house capabilities, partners or a combination that gets us to results quickly.

You’ll be successful in this role if you have the following experience and attributes: 

  • 10+ years of experience building and scaling a data and information operations teams
  • Demonstrated experience running data operations and improving metrics such as throughput, productivity and accuracy (Lean and/or Six Sigma principles are a plus)
  • Systems-thinking mindset
  • Great instincts. Your thinking, judgment and results decisions should be right, way more often than not.   
  • You prescribe solutions and don’t just describe problems.
  • You ruthlessly prioritize all of the time.  You understand that there is no lack of decisions and ideas and it is critical to pick the biggest most valuable bets.  
  • You are client obsessed.  Everything should be informed and influenced by how we add value to clients
  • Communicates simply and effectively.  Less jargon, less Powerpoint.
  • Deep experience building and refining complex workflows and multiple pipelines dealing with management of large volumes of data 
  • A great leader who can recruit, develop, manage and inspire a high-performing team
  • Partnership and vendor management experience 

What’s CB Insights All About

The CB Insights platform is the smartest way to explore and exploit emerging technologies. We help the world’s leading companies accelerate their digital strategy and transformation with data, not opinion. Our Emerging Technology Insights Platform fuses machine and human intelligence to help you discover and manage your response to emerging technology startups and markets.

Full Time Perks:

  • Amazing culture that emphasizes Hard Work, High Standards, Hunger, Helpfulness, and Humility. Learn more here
  • A newsletter that 700k+ people follow:  Sign up here.
  • Be Healthy: Health with HSA and FSA options, dental, and vision insurance along with unlimited/take what you need sick day policy
  • Plan for the future: 401k with up to 4% match
  • Continued Learning: $1,000 yearly continuing education stipend
  • Rest and Relax: Competitive vacation and holiday plans 
  • Refuel: In-office daily lunch stipend, unlimited snacks/coffee

We know that diversity makes for the best problem-solving and creative thinking. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience is close to what we are looking for.  

Equal Opportunity Employer: CB Insights is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you know someone who'd be perfect for the role, submit here and you'll be eligible for $5,000!

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

498 7th Avenue, 12th Floor, New York, NY 10018

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about CB InsightsFind similar jobs