HUMAN
We protect the integrity of the internet by disrupting the economics of cybercrime.
New York, NY

Senior Manager, Engineering (Data Platform)

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HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Verification Engine, the backbone of all our products that protect enterprises from sophisticated bots. Today we verify the humanity of more than 15 trillion interactions per week for some of the largest companies and internet platforms across the internet. 


Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to helping protect companies (and in turn, their customers) from both revenue and reputation risk caused by malicious bots. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive benefits and day-to-day culture in order for every human to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many). 


The HUMAN R&D team is pivotal to our mission to protect the heart of the internet by disrupting the economics of cybercrime. They are the ones uncovering and fighting bot operations like PARETO, ICEBUCKET, 3ve, and Methbot. HUMAN supports our R&D humans by strongly valuing deep work and flexibility. Company-wide meeting-free Fridays gives you uninterrupted time to work on your projects. Additionally, this team is encouraged to participate in R&D Research Friday - a designated half day each week dedicated to trying new ideas and personal career development. HUMAN is fully committed to flexible working arrangements, or as we call it, work from anywhere, anytime. All of this is to ensure our humans are able to do the best work of their lives. 


We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN.


The data platform builds and maintains the primary organs and arteries of our system. The team’s mission is to consistently deliver a world-class data platform that enables our security researchers, threat intel analysts, and data scientists to quickly and reliably detect malicious non-human activity. You will be helping tackle a wide range of problems from finding more efficient ways to help research sophisticated botnets to delivering only the most critical and impactful insights to our customers as fast as possible, so they can take action.


By joining this team at Human, you will gain a deep understanding of how our products and services work all the way from signal collection to customer reports and are able to make a major impact on cleaning up the internet. You will be responsible for the evolution of a platform that will grow in scale by 100x (current volume is over 1 PB) to 1000x, ensure that our data can never be used for ill by anyone (e.g. privacy and security are at the core of the system design), and incorporate the latest ML and fraud research techniques. You will also be responsible for maintaining data used for reports and dashboards which will enable customers to gain insights and act on it.


What you will do:

  • Work with the team, product management, executive partners, and your team to define a vision and plan for the team.
  • Establish clear OKRs for the team
  • Understand organizational strategy and goals and help the team understand decision criteria, so they can make prioritization decisions for their sprints and day to day work
  • Participate in strategic debates and decision making across the company
  • Use your experience to help the team with critical architectural and delivery decisions
  • Establish a DevOps culture with the appropriate observability, operational processes, and engineering practices for the team
  • Hire and develop technical talent
  • Build a healthy succession bench and foster a culture consistent with our brand, organizational values, user/customer focus, and passion for the web.

Who you are:

  • Have experience with high scale data platforms (understands designs of distributed systems, experience with high efficiency systems, implications of automated delivery and support for high complexity systems at scale, etc.)
  • Effectively built a team, defined its mission, and executed on its goals Good at giving and receiving feedback and providing mentor to the team
  • Understand multiple Agile processes and applies them appropriately to help the team (not just focused on Scrum or Spiral or something else)
  • Have experience with bleeding-edge data platform capabilities
  • You understand that DevOps is a culture and way of thinking
  • You are a servant leader - you understand that you are here to serve the team and make them successful.
  • You reason from first principles and evaluate options rigorously.
  • You lead by example.
  • You are open, transparent, and work in tight collaboration with anyone.
  • You are naturally curious and passionate about learning and growing your skillset.
  • You have the ability, and more importantly, the passion to teach, coach, and mentor individuals and contribute frequently to educate the greater community.
  • You have both breadth and depth of software engineering expertise.
  • You have excellent verbal and written language skills, especially when talking about code and systems. You are comfortable communicating in a decentralized work environment and across organizations.

These are some additional skills that the team has developed and use regularly but are not required for new hires (other than a burning desire to learn them when needed):

  • Understand machine learning techniques and models
  • Have a cybersecurity background

What we offer:

  • Unlimited PTO
  • Private medical and dental insurance for all full-time employees
  • Fully paid parental leave
  • Learning & Development fund
  • Phenomenal coaching from senior leaders and challenging development opportunities
  • Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
  • Company-sponsored TalkSpace membership for you and your family

Life at HUMAN:


HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!


With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, with teams in London, Virginia, and Victoria, we trust our Humans in choosing where they work and how they work. The benefits package we provide reflects our remote-first culture and our commitment to our Humans’ personal career development, which includes annual stipends for home office setup, wellbeing, and learning & development. We also offer weekly lunches, flexible time off, no-meeting Fridays, HUMAN days, sabbatical programs, and so much more.


We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections. If you are an individual with a disability or special need that requires accommodation, please contact us directly.

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What are HUMAN Perks + Benefits

HUMAN Benefits Overview

Unlimited PTO
Private medical and dental insurance for all full-time employees
Fully paid parental leave
Learning & Development fund
Phenomenal coaching from senior leaders and challenging development opportunities
Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
Company-sponsored TalkSpace membership for you and your family

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
We partner with Paradigm for ongoing unconscious bias training for anyone involved in our hiring efforts.
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Financial & Retirement
401(K)
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
All new hires will receive $1000 to kit out their home offices.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available

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