WHAT YOU'LL DO

The Industry Solutions team serves as subject matter experts—driving growth for clients and colleagues alike. We partner with the Sales and Customer Success teams to raise the bar and push our clients’ marketing strategies forward. 

We use data to tell powerful stories about what’s happening in the industry, and to support our challenging of the status quo. We embrace a testing culture, using what we learn to push our clients (and ourselves) to continuously evolve.

We are generous with our time and our minds, working across several functions and departments. Individual contribution is critical to success on/as a team, but we encourage collaboration, believing that more eyes are always better as we pursue the best possible result.  We value all perspectives and think of ourselves as “dot connectors” within the organization.

Our team members have diverse backgrounds and experiences—including former top-tier consultants, CRM leads, industry specialists, creative and brand strategists, data analysts, and more. Together, we work to foster an open culture of curiosity in which team members are free (and even encouraged) to submit passion projects that they believe will create value for the business—ranging anywhere from automated solutions for our Sales team, to creative propositions for our clients, and beyond. As such, we are looking for creative, intellectually curious people to take a seat at the table alongside us and expand our capacity to serve the business and our clients.

WHO YOU ARE 

Industry Solutions is looking for an exceptionally talented, creative, inquisitive and passionate growth-focused individual to join our Industry Solutions team as an Industry Solutions, Senior Business Consultant. We have seen tremendous growth within the healthcare and wellness sector but we lack expertise on our team to support our clients. This individual ideally would have a mix of traditional brand strategy experience as well experience in the healthcare industry. 

This individual will still be instrumental in partnering with our Sales and Customer Success teams to solve client challenges across multiple industries. You will be a part of shaping our creative and business consulting practice and the way our team partners with global Sales, Marketing, Customer Success and Product to accelerate our ever-expanding business. This is an exciting opportunity to join a growing team and gain experience interacting with executive stakeholders both internally and externally.  

Responsibilities: Core team competencies include customer-centricity, strategic thinking, stakeholder management, and business impact. The following individual will be responsible for the following: 

• Identify and lead research projects and thought leadership for the company to accelerate and expand sales opportunities and drive demand generation (focus on healthcare) 
• Support the larger company initiative 
• Support evangelizing the Braze proposition to a wider creative and brand strategy community. Identify opportunities to connect with various stakeholders in the creative community. 
• Act as a trusted advisor to prospective and existing clients, articulating the tangible, strategic, and financial impact that Braze provides
• Optimize and refine client growth strategies across a variety of industries 
• Deliver compelling business cases and predictive models to demonstrate how our solutions will help customers achieve their strategic business goals
• Partner closely with Sales, Marketing, Customer Success, and our Business Intelligence teams to identify and quantify key business drivers and metrics at both the industry and customer level
• Enhance growth and vertical expertise to craft industry-specific value propositions that ladder up to our clients’ needs
• Develop and/or improve new approaches of value selling based on field and customer feedback  
• This role will require some travel to client locations and conferences 

Requirements: 

• 7-10 years of professional experience in a creative brand strategy, strategic consultative or customer-facing role.
• Innovative, high energy, entrepreneurial self-starter who has experience taking initiative and owning end to end deliverables in a fast-paced environment 
• Ability to analyze and interpret data and transform it into a compelling, customer-facing story that solves a problem 
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You’re known for being a team player and thrive working collaboratively and cross-functionally, particularly with Sales, Marketing, Business Insights, and Product/Engineering
• Comfortable presenting to senior stakeholders 
• Exemplary written and verbal communication skills
• Proficiency in Keynote and the ability to create visually compelling presentations for clients and internal stakeholders