Sr. Data Analyst at Frame.io

| Greater NYC Area
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You thrive in an environment where you can enable teams across the organization as they learn to embrace data to support their efforts.


About Frame.io

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world.

We’re backed by Accel, FirstMark, Insight Partners, SignalFire, Jared Leto, and a host of other amazing investors. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are always seeking extremely talented and passionate individuals who share our vision for helping visual content creators produce their best work.


About the Role

Frame.io is seeking a strong Sr. Analyst to support our data-driven culture and to drive insights across the organization. As a software company serving more than 1 million users to date, we have seemingly limitless user, product usage and revenue data from which new growth opportunities can be unlocked.

As our Sr. Analyst, your role will be to partner with and support the Growth, Marketing, Product, Sales, and Customer Service teams by understanding their analytics needs, and leveraging data to glean actionable insights for their functional areas to inform and influence business strategy.

This is a highly cross-functional, collaborative and high-impact role expanding our understanding of our users, product, funnel and pipeline-- all key drivers to growing the business.

If that sounds like an exciting challenge, let’s chat!


Requirements

  • 5+ years of professional experience as a data analyst, product analyst, business intelligence analyst, or data scientist.
  • Expert knowledge of SQL and Looker (including writing LookML)
  • Proficiency with Python, A/B testing and statistical techniques
  • Strong written and verbal communication skills with the ability to explain technical concepts to a non-technical audience
  • Strong business acumen and product intuition
  • Experience using any of the following tools strongly preferred but not required: Segment, Amplitude, Postgres, Redshift, Snowflake, BigQuery, dbt, or Apache Airflow

Responsibilities

  • First and foremost, you are a rock-solid data analyst
  • You have strong attention to detail and care deeply about data integrity
  • You are intellectually curious with strong analytical and problem-solving skills
  • You have a strong sense of ownership and can work on complex problems with little oversight
  • You are helpful - always willing to walk others through a complex SQL query or teach Looker to a new hire
  • You are self-motivated to constantly push our analytics infrastructure forward and help all teams adopt a data-driven mindset
  • You are organized and resourceful - you'll leverage process to scale your impact
  • You’ll contribute to our analytics infrastructure by continuing to build and extend on top of our data models to support a data-driven culture
  • You’ll execute complex data requests, owning the analytics workflow end-to-end
  • You’ll work collaboratively with cross-functional partners to glean key insights and effectively communicate your work on a regular basis
  • You’ll train data champions from across the organization on SQL and Looker (including LookML)
  • You’ll train end users to self-serve data requests with Looker
  • You’ll identify process improvements, contribute to our documentation, and share best practices with the team and our end-users

Benefits

  • Competitive salary and equity
  • Paid parental leave for primary or secondary caregivers
  • Unlimited PTO and designated Volunteering paid time off
  • Work From Anywhere Week
  • Yearly stipend for learning and development
  • Medical, Dental, Vision Insurance and OneMedical membership
  • Pre-tax commuter benefit and Flexible Spending Account
  • Daily catered lunch & fully stocked kitchen with cold brew on tap
  • Discounted gym membership, Classpass discount and Free Citi-Bike membership

Our Philosophy

Our philosophy is simple. At Frame.io, we believe that working with people of different backgrounds and perspectives allows us to elevate each other and helps us build a better product for our users.

We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on the needs of our business, job requirements, and applicants' qualifications. In other words, we only care that you’re the best person for the job.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ReactLibraries
    • ReduxLibraries

Location

22 Cortlandt Street, New York, NY 10007

An Insider's view of Frame.io

What are some social events your company does?

Even with fun seasonal events, there are 2 recurring ones that stick out to me. We have a Meet the New Hires happy hour where new folks get to meet others from the company that otherwise they might not. The other is the monthly birthday celebration where we hang out, have some treats, and hype up that month's birthdays as they spin our prize wheel.

JP

Office Coordinator

What projects are you most excited about?

At Frame.io we’re re-imagining workflows and encountering unique problems all the time. I love tackling projects that at first feel like a completely tangled mess. Being heads-down on it for a while, then pulling back to see the full picture and going “Aha! This totally makes sense now.” I love that feeling!

Carolina

Product Designer

What makes someone successful on your team?

Organization, time management, and grit are three traits that make someone successful on the Business Development Team. Sales in general is definitely a rollercoaster ride and not every month is the same. As a BDR, staying even-keeled through both the good & tough times always leads to success!

Matt

Sr. Business Development Representative

How do you make yourself accessible to the rest of the team?

Being accessible requires self-awareness as a manager. I communicate consistently with my team that I’m available to help tackle issues remotely or in person. In the office, I sit in a visible area close to my team so that swinging by my desk to AMA feels casual. Ultimately, it’s about creating an environment where asking for help feels low stakes.

Rachael

Director of Sales Strategy

What's the biggest problem your team is solving?

Our mission is to build the future of cloud collaboration for video. Our challenge is to realize that mission with an application that is performant, fluid, and delightful to use, even when you’re working with massive amounts of media. Every day we come to work and ask how we can push the limits of what’s possible in a web application.

Sam

Director of Enterprise Product

What are Frame.io Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Frame.io offers employees professional development opportunities like annual individual budgets for training, onsite training courses, and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications
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