Sr. Manager of Insights at The Farmer's Dog

| Greater NYC Area
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Who We Are

The Farmer’s Dog was created to radically improve the $90 billion global pet food industry — starting with a subscription service that sends freshly-made food directly to customers’ doors. Long term, our aim is to simplify every part of pet care, bettering the lives of the animals who make our lives better. We recently raised our Series C, bringing our total funding to over $100M. We're backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier, and are aiming to build a company as healthy as the dogs we feed.

Join The Farmer’s Dog team as we continue to figure out ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. 

#LongLiveDogs

Where You'll Come In

The Data Strategy & Insights department supports the entirety of the company, ensuring that every decision at The Farmer’s Dog is made with optimal insights and minimal friction. As Sr. Manager of Insights, you will be integral in filling the gaps in our knowledge by conducting both qualitative and quantitative research. You will also be key in digesting and disseminating insights throughout the company, especially to the executive team, and to the various folks through the org who can integrate the results of the research into their work.

This role is based in NYC and reports to the Head of Data Strategy and Insights.

How You'll Make an Impact
  • Conduct primary research, both qualitative and quantitative, that get at the heart of what are the driving forces for our customers and prospects 
  • Work closely with cross-functional team leads to identify the gaps in our knowledge and how to best fill them
  • Help drive company action and direction serving as a voice of the customer
  • Drive life-long retention by helping us unearth our customer pain points so that we can improve 
  • Reduce the barriers to try The Farmer’s Dog, helping us make it easier for every dog’s human to feed their dog fresh.
  • Collaborate cross-functionally with all other teams at the company, including growth, product management (digital), R&D (physical product), brand marketing, operations, and CX
We're Excited About You Because
  • You are empathetic and deeply understand the connection between emotions and actions
  • You are expert in designing, writing, and fielding surveys using sophisticated methodologies
  • You have strong experience conducting one-on-one interviews and moderating focus groups
  • You have a keen ability to digest research findings and communicate them in a manner that others can quickly intuit and incorporate into their work.
  • You pride yourself on being an expert in all aspects of the customer, the brand, and operations.
  • You have at least 6 years combined experience in consumer insights and strategy and conducting primary research
  • You have worked both, agency-side and in-house
  • You are able to easily switch between strategic planning and hands-on implementation and execution
A Few of Our Best Benefits
  • Brand new dog-friendly office in Greenwich Village (upon a safe return-to-office!)
  • Market-competitive compensation and equity packages
  • Comprehensive Healthcare, Dental, and Vision
  • 12 week paid parental leave
  • Flexible PTO and (when in office) WFH policy
  • Discounted fresh food for your pup
  • Strict daily belly rub quota
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Technology we use

  • Engineering
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks

Location

The Farmer's Dog is located in the heart of Greenwich Village right by Washington Square Park and NYU!

An Insider's view of The Farmer's Dog

What’s the vibe like in the office?

It's so refreshing to be able to walk into my job knowing that I'm truly making a difference. Every person on our team believes in our product and mission, so motivation and passion comes organically. Did I mention that our office is full of dogs?

Matt

Customer Experience

What projects are you most excited about?

We are changing the way people think about pet food by delivering fresh, healthy meals for dogs in personalized meal plans. Supply chain is exciting because it's basically the key differentiating factor for how we can be the most cost efficient, really impact the consumer experience for the better, and always make sure the dogs get fed.

Sana

Head of Operations

How does the company support your career growth?

I feel a crazy opportunity to grow my career the way I want to at The Farmer's Dog. We are encouraged to take risks and are surrounded by genuine, loving, and compassionate people. The culture is supportive of both dog and human health and wellness, and I love that I get to help dogs live longer lives with my dog, Emmy, by my side.

Adrian

Growth Manager

What is your vision for the company?

The Farmer's Dog is on a mission to change the way people think about feeding their pets. Our goal is to educate & give people the tools to give their pets the healthiest diet. We believe that once the world is educated about fresh food, people will stop feeding their pets processed food and the life expectancy for the entire species will increase.

Brett

Co-Founder & Head of Community

What does your typical day look like?

As CEO, I spend my days making the hard decisions, hiring the best people, protecting the team, and making sure the company is financially sound. I also get to choose which dogs are allowed in the office (all of them).

Jonathan

Co-Founder & CEO

What are The Farmer's Dog Perks + Benefits

The Farmer's Dog Benefits Overview

Brand new dog-friendly office in Greenwich Village
Discount on TFD food for your pup!
Comprehensive Healthcare, Dental, and Vision
Unlimited vacation & sick days
Flexible work-from-home policy
Team outings, coffee always brewed fresh, and a strong snack game (avocado toast always)

Culture
Partners with Nonprofits
We love partnering with rescue organizations, adoption centers, and other organizations who are as passionate about dogs and dog people as we are.
Friends outside of work
Eat lunch together
Whether we're ordering in, going out, or bringing our own, we take lunch seriously.
Team owned deliverables
Group brainstorming sessions
We love a good offsite and have regular all-hands meetings led by the co-founders.
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
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