Strategy & Analytics Lead, Marketing

| Greater NYC Area | Remote
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As part of our Business Operations (BizOps) practice, this role is focused on identifying high-impact business opportunities for BentoBox, primarily leveraging quantitative analytics and grounded in qualitative research, with a focus on marketing. Responsibilities include a mix of reactive strategic support and proactive problem solving. This role will serve as the primary Strategy & Analytics business partner for the CMO, reports to the Head of Strategy & Analytics and will work closely with leaders from BizOps and across the company.

The right candidate will be able to operate in a fast-paced environment and add structure to ambiguity in order to create value. You know how to decompose a messy business problem into logical questions that can be answered with data. You can navigate a modern Business Intelligence (BI) stack and identify critical signals that need to be actioned quickly. You can think strategically, and yet have a meticulous eye for detail. You are comfortable working cross-functionally and building strong relationships to drive change and influence without authority.

Primary Responsibilities

  • Quantitatively define large, ambiguous marketing problems and structure appropriate measurement and analysis frameworks
  • Synthesize actionable insights from quantitative analysis, qualitative research, and stakeholder feedback
  • Drive measurable business impact through strategic implementation of analytics
  • Enable rapid and precise decision making using modern techniques in business intelligence, statistics, and analytics

Secondary Responsibilities

  • Manage cross-functional strategic projects from end-to-end, ensuring efforts are appropriately prioritized and using data to evaluate and enhance project efficacy 
  • Work collaboratively and cross-functionally to present insights and recommendations executives and support front-line decision makers with detailed data analysis
  • Provide analytics support and quantitative expertise to Marketing, Sales, and Customer Success
  • Flex and adapt as the organizations’ needs and priorities shift; be willing to play multiple roles to support project execution and enablement

Requirements

  • Bachelor’s degree with an emphasis on coursework of a quantitative nature (e.g. finance, economics, mathematics, engineering, computer science, physical sciences, or other relevant fields)
  • Demonstrated track record of creating business impact by leveraging quantitative analytics e.g. optimizing channel mix using multi-touch attribution models, redesigning packaging & pricing, developing likelihood-to-churn models
  • Exceptional ability to add structure to ambiguous problems and logically structure a business case based on data-driven insights
  • Experience working with complex data pipelines including data from multiple sources, especially those related to Marketing e.g. SFDC + Pardot + Google Analytics
  • Experience with common BI tools, e.g., Tableau, Qlik, Looker, PowerBI
  • Versatile communication skills and executive presence, able to present complex quantitative conclusions simply to various audiences, from cross-functional meetings to company-all hands
  • Creativity and expertise to find good-enough solutions under resource constraints

Preferred

  • 2-5 years experience in startup or growth-stage tech company analytics / data science, particularly supporting a Marketing organization 
  • Masters degree in math, statistics, economics, data science or business (MBA) with a quantitative concentration e.g. business statistics, marketing analytics
  • Proficiency in a statistical programming language, particularly R or Python
  • Demonstrated track record of using more advanced analytical techniques e.g. simulation, machine learning, causal inference, as well as the good judgement to know when simpler methods are appropriate

What We Offer

  • Competitive salary + equity 
  • Health insurance (medical, dental, and vision) - BentoBox covers 100% of healthcare premium costs
  • 401k plan with company match
  • Life insurance and disability plans 
  • Commuter benefits
  • Flexible vacation plan
  • Paid parental leave
  • Professional development opportunities, including a yearly learning stipend
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion.  

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

584 Broadway, New York, NY 10012

An Insider's view of BentoBox

What’s the vibe like in the office?

The vibe in the office is amazing and the camaraderie is unmatched. You really feel like you are part of a huge family. Everyone has a smile on their face and is always willing to help make you feel comfortable.

JR

Sales Specialist

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

Sales Team Lead

What makes someone successful on your team?

Our most successful team members have a “do whatever it takes” attitude because they put the customers first. They exhibit relentless perseverance in the face of adversities. It can be scary and exhausting, but it’s also thrilling and rewarding.

Melissa

Onboarding Manager

What is your vision for the company?

Our vision is to be the technology that elevates every interaction between the restaurant and its guests.

Krystle Mobayeni

CEO

How has your career grown since starting at the company?

I came from a bartending career working for Union Square Hospitality Group, specifically at Gramercy Tavern. Working as a sales specialist at BentoBox has been an entirely unique learning experience in communicating with restaurant owners and management. I've quickly been able to gain an even wider set of outreach skills.

Ali

Sales Specialist

What are BentoBox Perks + Benefits

BentoBox Benefits Overview

At BentoBox we care about you, your well-being, and your future. We provide comprehensive benefits including full health insurance (Medical, Dental, Vision), 100% healthcare premium cost coverage, 401k match, Unlimited PTO, and remote working support.

Culture
Partners with Nonprofits
BentoBox has partnered with nonprofits such as the Food Education Fund, The Okra Project, and No Kid Hungry.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
BentoBox is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion.
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
BentoBox sponsors an office kickball league!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
BentoBox offers an annual Learning and Development stipend that employees can put towards continuing education, conferences, and more.
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
BentoBox offers a yearly learning stipend to help employees with their professional growth.
Online course subscriptions available

Additional Perks + Benefits

One perk that is unique to BentoBox? Employees can expense their tip at ANY BentoBox restaurant, and with 7000 customers and counting, that's a lot of dough.

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