Strategy and Operations Analyst

| Greater NYC Area
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About Thirty Madison 

Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and brands built around specific chronic conditions, we combine the best of specialist-level healthcare with the convenience of telemedicine.

In just three years, we’ve built four brands on top of our platform: Keeps (for men’s hair loss), Cove (for migraine), Evens (for GI conditions), and our newest brand, Picnic (for allergies). We’re growing rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

This year, we are honored to become Great Place to Work certified and be included on Built In's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day.

The role: 

Are you passionate about the ongoing transformation of healthcare delivery through technology? This role sits within Thirty Madison’s Platform team - the core infrastructure of our specialized care model. Comprised of functions such as supply chain, commercialization, pharmacy, medical operations and customer experience, our platform offers strategic support for all of our healthcare businesses as they grow. Over the next few years, our platform will expand to encompass additional services and solutions that meet the needs of both internal and external partners.

We’re looking for an Operational Efficiency Analyst to help thoughtfully scale our platform and ultimately our company. This role will work closely with all functional teams and their business unit counterparts to help scope and model impact of new capabilities while also streamlining existing processes. 

This role reports to the Senior Strategy and Operations Manager.

Some things you’ll work on:

  • Collaborate with Platform and BU teams to identify, scope, and model the impact of potential strategic initiatives
  • Partner with the data and finance teams to identify and size areas of potential efficiency
  • Drive Platform projects forward through analysis and content creation
  • Support internal platform team processes, including weekly reporting, OKR tracking, board deck development and platform project management activities

You should have:

  • 2 years of high-performance experience in ops management, consulting, or similar role. Bonus points for experience at a healthcare and/or DTC company 
  • Strong analytical skills with the demonstrated ability to use data analysis to build impactful insights. Expertise in Excel a must
  • Excellent written and verbal communication skills
  • Cross-functional operational and analytical work experience
  • The desire to help drive positive health outcomes for our patients

Success looks like:

  • Successful creation of usable and dynamic business models 
  • Accurate representation of company operations within models
  • Strong cross-functional relationships in every area of the organization
Benefits for full-time Thirty Madison employees:
  • Competitive salary packages and career development opportunities
  • 100% coverage on many health, dental, and vision insurance plans
  • 401k with a match, commuter benefits, and FSA
  • Budget for the technology tools you need — whether it’s a laptop, monitor, or special software
  • Annual $750 vacation stipend and $750 wellness allowance

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us to request accommodation.

How we are managing through the COVID pandemic and its impact on our team?

These are unprecedented times and we understand COVID-19 is impacting everyone differently. Our primary goal from the beginning of the pandemic has been to ensure employee safety. We went from optional to mandatory work-from-home very quickly in early March, and we have told employees that they can work remotely to allow them to plan accordingly. 

We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19. These initiatives have included providing funds for home office improvements, medical reimbursements, free meditation/mindfulness tools, mandatory “Me Days” away from work, company-wide Refresh days off, and fun opportunities to connect live with teammates each week (such as virtual escape rooms). We continue to examine different benefits, tools, and processes that best support our employees as we continue to work remotely and eventually begin transitioning back to the office.

*Please be aware that there are fraudulent entities who are claiming to be affiliated with Thirty Madison in order to trick job seekers into divulging personal information or making payments based on false representations while impersonating Thirty Madison. These entities solicit money and personal information under the guise of offering you a position with Thirty Madison. The scammers use many methods to perpetuate these scams, including using Thirty Madison’s trademarks on their correspondence to potential victims. Thirty Madison takes the safety and integrity of those seeking employment with us very seriously and we work cooperatively with our legal team, security department and local authorities to address this issue. If you receive a job offer that claims to be from Thirty Madison, please take steps to confirm that it is legitimate by reviewing the offer carefully and contacting Thirty Madison directly if you have any concerns at all. Please note that Thirty Madison will never ask you for bank account or credit card information, and Thirty Madison will not charge you money to apply for a job with Thirty Madison.*

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Location

Thirty Madison’s office is just south of Midtown Manhattan, easily accessible from multiple subway lines and commuter rails.

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