Oh Snap!
This job is no longer active - but you can still view the details below.

Strategy & Operations Analyst

| Greater NYC Area

As a Strategy & Operations Analyst on the JW Player team, your primary focus will be to implement, improve, and maintain Looker and support data-driven decision making across departments and throughout the company. This includes maintaining the company’s data models in Looker, ensuring high data quality, building reports, dashboards, and conducting analysis across different departments.

You will also identify analytic opportunities to optimize business processes, prepare complex reporting & analyses, and respond to ad-hoc data requests. You will interact with and support stakeholders across all levels and departments have the opportunity to impact their strategic, operational, and technical decision making. Your mission will be to present the right data to the right people at the right time.

This position will report to the Director of Strategy & Operations and will be a key member of the business intelligence team. This role will have incredible visibility to a fast-growing SaaS company’s trove of business and product data.

In this role, you will: 

  • Become a subject matter expert on Looker, both as a development platform, and visualization tool
  • Work directly with a wide array of stakeholders to deliver scheduled and ad-hoc data reports
  • Create and update dashboards to monitor departmental and company performance
  • Clearly explain complex analysis and actional results to non-technical users
  • Have many opportunities to learn about (and develop skills relevant to) strategy and operations at a SaaS company


  • 2+ years of data analytics / business analytics experience and a Bachelor’s Degree in a quantitative field (Finance, Computer Science, Operations Research, Economics, Applied Math, Statistics, etc.)
  • Experience transforming data and creating visualizations & dashboards using business intelligence tools (e.g. Looker, PowerBI, Tableau, SAP, QlikView, Oracle)
  • Proficient in SQL and familiar with relational databases and different data structures
  • Excellent cross-team communication skills
  • Inquisitive and analytical mindset
  • Highly detail-oriented with a focus on accuracy and follow up

Bonus Points:

  • Experience implementing LookML and developing reports and dashboards in Looker
  • Knowledge of ETL/Data Pipeline best practices
  • Experience with data from CRM, web analytics tools, and online payment systems
  • Experience working as an individual contributor in an Agile environment
  • Familiarity with SaaS based business

About JW Player

JW Player pioneered video on the web over a decade ago and continues to innovate as the world’s largest network-independent platform for video delivery and intelligence. Media companies including Fox, VICE, Business Insider, and Univision, in addition to hundreds of thousands of creators of all types and sizes, rely on JW Player to deliver and monetize their content across all devices. JW Player’s massive global footprint of over 2 billion unique devices creates a powerful data graph of unique consumer insights and generates billions of incremental video views. The company is headquartered in New York, with offices in London and Eindhoven, and was named to Deloitte’s Technology Fast 500™ in 2017. For more information, visit http://www.jwplayer.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description


JW Player is located off the 33rd St. 6 stop in the heart of it all in midtown Manhattan.

What are JW Player Perks + Benefits

JW Player Benefits Overview

JW Player boasts a number of perks -- from our flexible work schedules and casual dress code to the Employee Professional Development program and generous Employee Referral Program, we strive to make sure all of our team members feel supported and appreciated.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
For many of our roles, hitting goals and surpassing expectations net rewards!
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
JW Player makes every effort to create a diverse and inclusive environment for our team members, including company sponsored events like our annual Inspire: Women in Tech & monthly Fireside Chats!

Additional Perks + Benefits

Flexibility is the name of the game for us. We have leadership that understands the myriad needs of a diverse workforce and what it takes to maintain a happy, healthy, inclusive culture.

More Jobs at JW Player11 open jobs
All Jobs
Data + Analytics
Dev + Engineer
New York
New York
New York
Data + Analytics
New York
New York
New York
New York