The Walt Disney Company
Create the Tech Behind Our Magic
Burbank , CA

Technical Data Analyst at The Walt Disney Company (Greater NYC Area, NY)

| Greater NYC Area
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The Disney Streaming Subscriber Analytics organization is focused on measuring and understanding the growth of the entire Disney Streaming business, which includes everything from acquisition to engagement to churn. Analytics teams are organized around separate focus areas, which cover the subscriber journey. The Core Growth Subscriber Analytics team manages the critical subscriber data from which the entire business measures subscriber growth and fellow Analytics teams contextualize against. They lead the organization in how major initiatives result in subscriber growth and retention. The Churn Analytics team manages the definition and development of enterprise churn KPIs and supporting metrics. They provide the organization reporting and analysis around churn performance of cohorts or initiatives, as well as strategic retention opportunities. Given the foundational nature of these datasets, both teams collaborate widely across the entire organization.
We are seeking a Data Analyst who will focus on understanding and communicating the various aspects of the subscriber lifecycle to our many stakeholders. Collaborating with finance, product, data engineering, data science, and business teams, this position will act as a subject matter expert for specific facets of the subscriber journey data for Disney+, ESPN+, Star+, and Hulu. This expertise will manifest in the design and implementation of core subscriber data models or operational churn models that enable internal clients to explore, analyze, and monitor data.
Responsibilities :
  • Design and implement core metrics and dimensions to be leveraged by the business in identifying the success of all business decisions
  • Design and implement scalable, intuitive data structures for our subscriber pipeline to answer the analytical and business questions of today and tomorrow
  • Partner with stakeholders performing quantitative analyses to provide detailed insight on the complexities of our subscriber data
  • Create presentations and visualizations to communicate subscriber data patterns and insights for both technical and non-technical audiences
  • Champion data quality by fostering relationships with engineering partners and prioritizing technical debt when possible
  • Develop documentation for wide-ranging audience to use core subscriber data as intended

Key Qualifications
  • 2+ years work experience developing in SQL, especially in an ETL processing pipeline
  • 1+ years of analytical experience
  • Familiarity with Python/R or other statistical programming languages
  • Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.
  • Strong communication skills, as well as written and verbal presentation skills
  • Degree in an analytical field

Nice To Haves
  • Understanding of statistics concepts (e.g., hypothesis testing, regression analysis)
  • Familiarity with Airflow

Additional Information :
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Where we are

500 S. Buena Vista Street, Burbank , CA 91521

Technology we use

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What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Volunteer in local community
Partners with Nonprofits
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.


Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.


SVP/Chief Technology Officer, The Walt Disney Studios

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