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Yield Manager

| Greater NYC Area

Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 50 million professional and aspiring programmers visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

We partner with businesses to help them understand, hire, engage, and enable the world's developers. Our products and services are focused on developer marketing, technical recruiting, market research, and enterprise knowledge sharing. Our clientele includes Google, Microsoft, Bloomberg, and many other Fortune 500 names. We’re a profitable and fast growing organization looking for talented, self-directed individuals who combine technical know-how with excellent writing abilities.

Stack Overflow is seeking a leader, Yield Manager, to build and execute the digital monetization strategy of Stack Overflow and Stack Exchange Network. This individual will be a member of the Ads management team and be a contributor to the overall strategy,direction of the team, and product offerings. This role include full leadership and oversight of operational and revenue efficiency, but is not limited to the utilization of ad supply, which includes proactive streamlining of product level analysis to regularly understand inventory impression capacity and availability, as well as actualized data like sell-through rate, revenue, sold pricing programmatic revenue, partnership health and yield management. The Yield Manager will also collaborate with our sales and customer success teams to help and improve campaign strategy, execution and analysis.


What you’ll do:

  • Lead, train, and manage the Ad Operations Team
  • Devise and implement processes, systems and standard methodologies for ad operations
  • Liaise with Stack Overflow’s internal developer, Product and Marketing teams, providing critical feedback/marketplace insight for improvements or needed product features to improve operational efficiency, workflow, and revenue growth
  • Partner with our Product Management and Development team to build innovative marketing solutions that enable brands to directly target, engage our audience
  • Troubleshoot issues: malfunctioning ad creative materials, click-through URLs, and landing pages, custom executions, under/over-delivery issues, order management and implementation
  • Partner with Finance and internal audit to ensure streamlined processes and proper controls
  • Collaborate with Accounts Receivable team to close out monthly billing and resolve monthly and ongoing invoicing queries
  • Evaluate yield of existing partnerships across programmatic channels
  • Monitor and report on all programmatic channels and activity
  • Review Header Bidding partner performance – client side vs server side
  • Advise on technical implementation of web/mobile code improvements to increase yield from real time bidding (RTBs)
  • Create and manage advertising offers with Private Marketplaces (PMPs)
  • Create and regularly evaluate price floors and advertiser/channel management strategy
  • Yield Test Impact and Recommendations (WOW, MOM, YOY)
  • Source sales leads for Private Marketplace and guaranteed deals to local markets, Manager and Director
  • Assist in the creation of PMP deals and Guaranteed orders
  • Manage programmatic partnership documentation, SOP and strategy communications
  • Structure & negotiate strategic deals with ad networks & demand-side-platforms (DSPs)
  • Foster relationships with the digital monetization partners, as well as daily interactions with yield reporting systems, inventory management systems, ad serving and forecasting systems
  • Build, execute and measure performance against all digital campaigns (both programmatic and directly sold)
  • Analyze, troubleshoot and proactively develop recommendations for channel and product optimization to maximize revenue opportunities
  • Advise team and clients on identifying campaign KPIs and tracking methodologies that are critical to the campaign's brand and acquisition goals

What you need to have:

  • 4+ years digital advertising experience preferably in publisher side, with 2 years managing Customer Success and Ad Operations teams
  • BS/BA or equivalent degree, MBA is a plus
  • Expertise in the online advertising ecosystem; different ad technology stacks and vendors and how they fit into the digital advertising ecosystem
  • Strong knowledge of campaign lifecycle management, ad sales process, trafficking, QA, performance analytics/reporting
  • Exceptional understanding of ad systems and technologies including FreeWheel, DFP, DBM, Salesforce, Nielsen, comScore, Ad-Juster, MOAT, IAS and all other 3rd party measurement tools
  • Proficiency with Microsoft Excel and PowerPoint; ability to quickly master new productivity software application tools
  • Expertise in training various ad operations disciplines and concepts #LI-CW1
  • Comfortable working in a fast-paced and dynamic environment with all levels of employees
  • Exceptional communication skills, both internally and externally
  • Ability to articulate thoughts and concepts fluidly

What you’ll get in return:

  • Competitive salary
  • 20 days paid vacation
  • Flexible hours
  • Stock options
  • Completely free health insurance (no copay, no premiums)
  • Great office w/ espresso bar, games, and free daily lunches
  • Gym membership reimbursement
  • Transportation reimbursement
  • Employees will never be poked with a sharp stick

Diverse teams build better products.


Legally, we need you to know this:

Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases

Location

Conveniently located in lower Manhattan, just blocks from the water with unbelievable 360º views of the city, East River, and the Brooklyn Bridge.

An Insider's view of Stack Overflow

How would you describe the company’s work-life balance?

One of the reasons I came to Stack Overflow is the trust they place in people. If you are hired here, it means they trust you to get stuff done and manage your time. That means we have a lot of latitude to set our schedules, work where we want, and plan our work.

Mark

Senior Sales Executive, Enterprise

How do you collaborate with other teams in the company?

I work with almost every team at the company to bring new products and features to market: with product managers, UX, and designers to shape the user experience; with Sales, Support, and community managers to communicate new features; and with Content and Digital to run campaigns that engage and delight our users.

Elaine

Product Marketing Manager

How has your career grown since starting at the company?

I joined SO 1yr ago as a fresh grad- I have since earned 3 promotions, 3 raises, and a wealth of sales knowledge and acumen. This is not just a result of my hard work- it reflects my coworkers' dedication to support and friendliness; I owe much to the geniality and knowledge of my colleagues. I cannot picture a better starting point for my career.

Abe

Senior Account Executive

What is your vision for the company?

We believe that developers are writing the script for the future, and Stack Overflow is in a unique position to reach and influence that community. My vision is for us to continue to grow Stack Overflow as a community where any developer from any background can learn, share their knowledge, and build their career.

David

CTO

What’s the vibe like in the office?

Motivating! I am surrounded by leaders, mentors and peers who just want me to succeed and are constantly cheering me on. The people on my team, get me so excited to come to work everyday and make an impact!

Stephanie

Strategic Community Operations Manager

What are Stack Overflow Perks + Benefits

Stack Overflow Benefits Overview

From the beginning, Stack Overflow’s mission has been to be the best place anyone has ever worked. We make an extra effort to provide everything a person could ever want in a company, from completely free medical insurance to on-site chef prepared meals everyday. Stack Overflow truly cares about our employees as people, and we have provided benefits that reflect how people really live.

Culture
Friends outside of work
Eat lunch together
Open door policy
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Stack Overflow covers 100% of the costs of preventative care, including x-rays for you and your family!
Vision Benefits
Our vision plan cover you and your family with a $150 credit towards lenses or frames each year for after a $20 copay for an eye exam.
Health Insurance Benefits
Stack Overflow covers 100% of the medical costs, from prescriptions to copays to major medical events (such as births!) through an employer-funded HRA.
Life Insurance
Employees are provided a $50,000 life insurance policy, with no premiums associated. If you would like supplemental insurance over and above that, a small amount will be deducted from your paycheck.
Wellness Programs
In addition to reimbursing up to $150 per month toward gym memberships or fitness class costs, we host regularly host yoga in our office.
Retirement & Stock Options Benefits
401(K)
Stack Overflow provides a Roth IRA and Regular 401(K) options for our employees.
401(K) Matching
Stack Overflow matches 100% of employee contributions up to 3% on earnings and 50% of employee contributions between 3% and 5% of earnings.
Company Equity
As Stack Overflow isn’t public, employees are provided stock options upon their start, and then issued more upon later in their tenure for evergreen or promotion grants.
Employee Stock Purchase Plan
All of our employees receive stock options with their offer letter.
Child Care & Parental Leave Benefits
Child Care Benefits
Stack Overflow allows employees to participate in a DCA (Dependent Care Account), and employees can put up to $5,000 a year pre-taxed toward expenses for day camps, preschool, or au pair fees.
Generous Parental Leave
For employees who have worked here a year, Stack Overflow provides 16 weeks at 100% pay for all primary caregivers, and 10 weeks at 100% pay for all secondary caregivers. This goes for adoptions, too.
Flexible Work Schedule
Stack has employees all over the world across many departments. While in the NY office hours are generally 9am-5pm, it is flexible and employees can generally work the hours they choose.
Remote Work Program
Stack Overflow is very much a remote-friendly company. Nearly 30% of our employees are remote. We encourage Slack chats and video meetings. If you are full-time remote, you even get a desk and chair.
Family Medical Leave
Stack Overflow provides 12 weeks of unpaid time, and also 7 days of paid leave per 12-month period in order to provide care for a family member who requires it of the employee.
Adoption Assistance
We assist our employees by offering financial assistance in the adoption of a child. We'll reimburse up to $5,000 to use towards legal expenses, adoption agencies or other adoption professional fees.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Each US employee at Stack Overflow earns 20 vacation days on a regular accrual schedule per paycheck. Upon reaching the third year of employment, employees earn 25 days per year.
Sabbatical
Our employees work really hard, so by the time they’ve reached their 5th year of employment, they’ve earned dedicated time to relax and reset! Stack Overflow provides 4 weeks of paid time off.
Paid Holidays
Stack Overflow provides paid time off on all major federal holidays.
Paid Sick Days
Stack Overflow has unlimited sick days, though if employees are out more than a consecutive seven days, they could be eligible for Short Term Disability Leave and covered through our insurance.
Perks & Discounts
Casual Dress
Stack Overflow employees are encouraged to wear whatever makes them comfortable! Jeans and t-shirts are the norm. Whenever you see someone in a suit, you know they are here interviewing! :)
Commuter Benefits
Stack Overflow provides $130 toward commuter fees each month. Employees can choose between most NYC public transportation options include a monthly unlimited metrocard (most common).
Company Outings
Since so many teams have members who operate across many locations, department meet-ups are typically scheduled annually. For office locations, there are typically two off-site parties a year.
Free Daily Meals
Stack Overflow is lucky to have talented chefs and kitchen crew who work hard to provide delicious and nutritious lunches each day the office is open.
Game Room
While Stack doesn’t have a designated game room, there are various gaming stations throughout the office, including but not limited to: an Xbox, a Nintendo Switch, a dart board, and a ping pong tabl
Stocked Kitchen
If chefs preparing lunches weren’t enough for you, Stack Overflow also provides fully stocked pantry shelves ("Snack Overflow"), fresh fruit, fridges, and cabinets for all breakfast and snack needs.
Fitness Subsidies
Stack Overflow reimburses up to $150 per month toward gym memberships or fitness class costs.
Professional Development Benefits
Job Training & Conferences
Stack Overflow reimburses up to $1,750 and three paid work days per year for relevant conferences or workshops to eligible technical staff. This includes travel budget.
Tuition Reimbursement
Stack Overflow provides employees who have been employed for 6 months with up to $5,250 in employer education assistance benefits tax-free each year for undergraduate or graduate courses that qualify.
Diversity Program
Stack Overflow takes diversity and inclusion seriously and firmly believes diverse teams build better products. We have several active affinity groups who host Slack channels and meetups.
Continuing Education stipend
We offer $1750 annualy for continuing education.

Additional Perks + Benefits

We really think about the experiences of our employees and how we can make lives easier. Little things like the remote employee holiday party stipend, or the take out reimbursement for new parents - these are small gestures, but show how we really understand our employees and support them in each aspect of their lives. Stack Overflow truly believes in everyone being able to bring their full selves to work.

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