Ro
Ro's mission is to revolutionize healthcare by building accessible, impactful, and trusted care that people want.

Creative Director - Roman

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About Ro

Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020, and earned its Great Place to Work Certification in 2020.

This role will sit within Ro’s Marketing team and will lead the creative strategy and execution for the Roman brand, acting as a leader and providing creative vision that will help build Roman into an iconic men’s health brand that leaves a lasting impression with its members across every aspect of the customer journey. This is a creative leader within the company that will represent both the Ro culture and Roman creative standards to all levels and disciplines within the Marketing department and company-wide. 

Who are you? Great question. You are passionate about the work that you do and bring a strong creative point of view to every project you touch from large scale consumer campaigns to email welcome series. You are deeply invested in understanding the impact that your creative has on the audience you are speaking to and strive to deliver against KPIs -- if a campaign performs well you push the creative further and if a campaign falls short you work with key stakeholders to understand why. Collaboration is in your DNA and you are a clear communicator who inspires designers, producers and writers around you and thrives doing cross departmental work in order to drive the best results.

As a creative leader for Roman, you will be passionate about men’s health. You will play an integral part in positioning Roman as a leading brand in the men’s wellness space by developing empathetic storytelling around complex and sometimes uncomfortable conditions. Your work will support Ro’s overall mission of making high-quality care accessible and re-envisioning the future of healthcare. This role reports into Ro’s VP of Marketing.

What You'll Do:

  • Push the creative envelope for Roman by developing creative strategies that integrate research, audience insights, cultural insights, and creative insights into an actionable plan for the development of industry-leading, highly effective consumer campaigns.
  • Develop creative ideas to help position and market Roman’s offerings around cultural milestones and events with an emphasis on large-scale sports, healthcare, and public policy tentpole partnerships and events.
  • Represent the Roman brand voice and creative excellence internally, participating in key projects such as new product launches, new patient experiences and development of consumer press campaigns as needed.
  • Lead production for all major Roman campaigns and partnerships, establishing a robust network of external creative partners to help execute on your vision and partnering with internal Studio where appropriate. Partner with Marketing Strategy to inform brand/creative research and integrated marketing campaigns as needed.
  • Work with external partners and internal stakeholders on brand creative asset ideation and execution to ensure Roman maintains a consistent visual identity, tone and voice across all platforms, products and consumer touch points.
  • Partner with other Creative Directors to support needs across other brands within the Ro portfolio as needed. Inspire and direct teams of brand designers and copywriters that are also part of the Marketing team, with a clear cut vision for creative outcomes - delivering honest and direct feedback throughout the creative process.
  • Partner with Growth, Marketing Strategy, Design and Comms to deliver on-key KPIs, focusing on constant optimization based on data.
  • Work with the internal studio and legal to ensure Roman’s creative library and advertising assets are maintained.

What You Bring to the Team:

  • 10+ years of experience as part of a creative team preferably in-house for a well-established brand (5+ as a manager or senior individual contributor)
  • An impressive portfolio that includes creation and/or leadership of impactful campaigns or experiences, that include work with Direct Response channels and social platforms - bonus points if you have experience working in sports marketing
  • A strong working knowledge of the fundamentals— advertising (with an emphasis on TV & Broadcast), audio, content, experiential, social media, brand development, digital marketing and the creative process—as well as a passion for learning about new platforms and technologies.
  • Strong ability to provide conceptual oversight and clear creative direction, providing timely and helpful feedback that keeps work on budget and schedule.
  • Experience driving metrics-driven campaigns—reviewing and analyzing campaign performance data & optimizing creative accordingly.
  • Proven leadership skills. We need someone who can lead teams to develop outstanding work in a fast paced environment and who can navigate through tight timelines with ease.
  • Ability to prioritize work and resources based on short- and long-term need. 
  • Flexibility: We are a fast paced growth organization working to change the face of healthcare and we need someone who can roll with rapid changes to timelines, budgets and scope. 
  • Excellent presentation skills and communication abilities at all levels of internal and external organizations/partners.
  • Previous experience in a medical field is not required - just bring your growth mindset

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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What are Ro Perks + Benefits

Ro Benefits Overview

Ro provides holistic employee benefits that allow Ro’ers to live their best lives and do their best work. Ro is focused on creating a supportive, equitable, and enjoyable experience for employees from its onboarding programs, to performance and compensation practices, to parental leave policies, health benefits offerings and beyond.

Culture
Volunteer in local community
Ro offers employees two paid volunteer days per year of the employee’s choice.
Partners with nonprofits
Ro is a partner of Planned Parenthood, NY Fund for Public Health, and All Star Codes. Regularly scheduled events at Ro also often partner or offer donations to local and national organizations.
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Ro hosts recurring diversity, equity and inclusion trainings for its employees and providers delivering care on its telehealth platform.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
​​Ro supports and funds Employee Resource Groups, including: Asians of Ro, Black at Ro, LatinX at Ro, WoRo, and Ro Pride to foster inclusion and allyship within Ro and the external community.
Hiring practices that promote diversity
Ro has designed and implemented a DEI hiring plan, with a special focus on the rapidly growing tech and engineering teams.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Ro provides the options for full time employees to elect Healthcare and/or Dependent-care Flexible Spending Accounts.
Disability insurance
Full time employees receive Short Term Disability and Long Term Disability coverage.
Dental insurance
Ro offers two dental plan options, which both include the flexibility to see any dentist or specialist In or Out-of-Network.
Vision insurance
Ro offers a vision plan with flexibility to see any optometrist or specialist In or Out-of-Network.
Health insurance
Ro offers four medical plan options for employees to choose from upon hire, as well as fertility benefits through Carrot as well as a free One Medical Membership.
Life insurance
Full time employees receive Life Insurance at no cost, designed to provide protection for the employee and their family.
Pet insurance
We offer access to affordable pet insurance so that you can get your pet the best care. And our NYHQ office is pet friendly, so we look forward to meeting new furry Ro’ers too!
Wellness programs
Ro’s benefits program offers access to mental health support platforms Headspace and Modern Health as well as virtual fitness classes through Gympass.
Mental health benefits
Ro has partnered with Modern Health to provide mental wellness support options such as counseling, therapy, and community sessions.
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Ro’s 401(K) program includes a generous match of 100% match up to 4% contribution rate.
Company equity
Charitable contribution matching
Ro’s Donation Matching Program matches 100% of donations made by Ro’ers to eligible non-profits to encourage and further support Ro'ers making charitable donations to the causes they care most abo
Child Care & Parental Leave Benefits
Generous parental leave
Ro provides full-time employees with 16-weeks of 100% paid parental leave surrounding the arrival of an employee’s newborn or newly adopted child.
Family medical leave
Adoption Assistance
Ro also offers a $20,000 lifetime maximum stipend through Carrot which can be used towards fertility, adoption or surrogacy services.
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Ro offers two days of paid Ro’Bono Time per year for Ro’ers to spend volunteering with an organization of your choice.
Paid holidays
Paid sick days
Company-wide vacation
The pace and expectations at Ro are high (we’re working to transform healthcare after all!). We offer four company-wide days off to unplug, take a breather and do something that helps you recharge.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Ro offers a monthly Wellness stipend for employees which can be used towards the fitness activity of their choice.
Mother's room
Professional Development Benefits
Promote from within
Continuing education stipend
Ro offers a $200 learning and development stipend for Ro’ers to pursue their personal and professional interests.

Additional Perks + Benefits

Ro is always listening to its employees to learn how to best improve or expand on its benefits programs, company practices, professional development, and community initiatives. Employee feedback has shaped many of the benefits, such the company’s remote work policies, wellbeing perks and CSR program.

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