Creative Solutions Partner

| Greater NYC Area keeps expanding our offering to multi-channel and our creative solutions offering keeps growing while our customers are benefiting from better collaboration between media buying and design team, personalizing creatives in scale and actionable creative insights. 
While our customer base is growing with the creative tool offering, we are looking for more Creative Solutions Partners to join our team. The ideal Creative Solutions Partner has a special skill set of creative design and customer success expertise. This role requires collaborating with our Sales and Customer Success teams with the goal of helping find the right creative solutions for our clients and drive adoption of the Creative Suite. You are expected to engage with designers as effortlessly as with media buyers, and understand their workflows and pain points around creative. Close collaboration with our Product and Product Marketing teams is also expected to help remove adoption blockers, validating product roadmap priorities, and product marketing collateral.
You have the chance to drive high business impact in your region by serving different functions as the creative expert. The core function of the role is to work closely with different regional teams and support them in developing strategic relationships with customer design teams from various industries & verticals.
You will be a part of a global Creative Solutions team and reporting to our Global Head of Creative Solutions. This role will be based in New York or San Francisco.

As Creative Solutions Partner, you will be

  • Selling our creative solutions to creative directors/teams, leading to the increased uptake of our creative offering.
  • On-boarding and educating customers on creative workflows and the industry's best practices to help them achieve efficiencies in creative production.
  • Identifying customers’ creative issues and showcase how Smartly can best help them solve those issues
  • Consulting existing customer organisations on creative to enhance advertising results 
  • Creating on-brand mockups as part of pitching new must-win accounts with the sales teams
  • Drive adoption to our creative tools by reducing barriers to entry by driving inspiration and subject matter expertise in the designer workflow ecosystem
  • Work closely with our product, marketing and training teams to improve our creative offering, content and training material 

We're definitely looking for you, if you

  • Hands-on experience in graphic design, emphasis in advertising a plus
  • Deep understanding of the creative process and tools.
  • Confident and routined use of the common graphics programs such as Adobe Creative Suite 
  • Experience selling to creative teams.
  • Experience with multiple online marketing platforms.
  • Experience working in a media or creative agency is a plus.
  • Knowledge of the Social Media Advertising landscape 
  • High level of visual imagination and creativity, strong communication skills as well as high quality standards and initiative
  • Have confidence in leading creative workshops & trainings 

Who we are
Powering beautifully effective ads - automates every step of social advertising to unlock greater performance and creativity.
We are a team of over 400 Smartlies, building a platform that automates creative production and ad buying at scale. We are #1 in social advertising, managing 2.5 billion euros in ad spend and serving more than 650 brands worldwide, including eBay, Uber and TechStyle. Our team has footholds in 17 cities around the world and represents 54 different nationalities.
We are growing fast and hiring for many interesting positions globally. Learn more at and
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Reasonable accommodation for people with disabilities is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at [email protected]

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Technology we use

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We just moved to a brand new space that will house up to 75 Smartlies fully customized and built out.

An Insider's view of

What projects are you most excited about?

I’m so excited about working to roll out Smartly’s platform for Pinterest. Our partners love how we help them on Facebook and it’s highly motivating to know that we can provide even more value to them by expanding to Pinterest and beyond!



How does the company support your career growth?

Open communication is encouraged at all levels of, it's a big part of the culture. I enjoy the interesting challenges that come from working with customers, and having the autonomy to push your idea's forward and work on things you're interested in or want to add to your skillset.


Service Operations Engineer-NY

How do your team's ideas influence the company's direction?

We foster transparency, which allows our teams the freedom and responsibility to pursue our vision in a self-driven way. Everyone is trusted as an owner, we’re all responsible for thinking and acting in the long-term interest of the company. At, nothing is someone else’s problem — we’re all doers with an entrepreneurial attitude.


CEO & Founder-HEL

What projects are you most excited about?

Automating the whole online customer acquisition funnel. We’ve only scratched the surface in solving problems for paid social marketing teams, and we’ve already pinpointed many processes in design and business intelligence which we could automate, like video creation processes, or reporting and attribution across


CTO & Founder-HEL

What are Perks + Benefits Benefits Overview

Growth-minded colleagues. Competitive salaries & option plans. Full five weeks of paid vacation. Paid parental leave. Health coverage. Wellness benefit. Reimbursement flexibility. Opportunities to rotate to our offices across the globe. Get your own laptop + smartphone + noise cancelling headphones. Friday demos with beer & weekly breakfasts. Opportunities to attend industry events. Team outings.

Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
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