Zocdoc
Zocdoc builds products & services that simplify + streamline the overall healthcare journey for patients and providers.
Hybrid

Design Lead

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Our Mission:

Healthcare is too hard. At Zocdoc, we strive every day to make it easier for patients to get the care they need. Founded with a mission to give power to the patient, Zocdoc enables the seamless healthcare experience patients expect and deserve. Every day, we hear from patients who tell us about the very real difference we’ve made in their lives. You can hear some of their stories here.

The safety and health of our employees is our top priority. As such we will not require our teams to return to the offices until Labor Day 2021.  Click here to read more about this decision from Zocdoc's founder and CEO, Oliver Kharraz.

Your Impact on our Mission:

As a Design Lead, your creative and idea-driven approach will  introduce Zocdoc to millions of patients and doctors alike! You’ll play a key role in evolving the Zocdoc brand across multiple channels and touchpoints—including visual assets,  digital product features,  ad campaigns and printed collateral.  In short, you’ll play an integral role in telling our story and giving power back to the patient!  


You’ll enjoy this role if you…

  • Are excited about evolving a brand’s expression across touchpoints  
  • Embrace fast-paced, collaborative teams
  • Are able to see, define and evolve creative possibilities within your role and projects 
  • Think strategically, and consider your audience 
  • Have strong opinions that are loosely held
  • Love shipping work and subscribe to the idea that done is beautiful

Your day-to-day is…

  • Designing a variety of high-quality visuals and layouts to support Zocdoc’s communications across a variety of channels, including visual asset creation—photography, illustration, animation—ad campaigns, responsive web, digital product, email, presentations and collateral.  
  • Taking full responsibility for creative projects from concept to final execution and production. 
  • Owning relationships with our partners on the Acquisition, Enterprise, Product Marketing, Content, and UX Design teams to help expand our business and evolve the Zocdoc brand.
  • Presenting work across the company and communicating clearly and effectively across teams. 
  • Managing and giving constructive creative feedback to both internal and external project teams and contributors. 
  • Handling multiple projects and deadlines simultaneously.
  • Owning a combination of self-driven and collaborative projects.
  • Working on the Creative team, within the Brand side of Zocdoc.


You’ll be successful in this role if you have…

  • 5–8 years of relevant, multi-disciplinary design and art direction experience on an in-house creative team and/or within a creative agency. 
  • At least 2 years of experience collaborating with and art directing photographers, illustrators, and animators to bring concepts to life.
  • An extreme attention to detail. 
  • A varied and robust portfolio of past work indicating your qualifications in branding and design.
  • A bachelor’s degree in graphic design, communication design, or an equivalent combination of education and experience.
  • Fluency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Passion for building diverse and inclusive teams, designs, and customer experiences
  • Familiarity with product design and engineering process and considerations  
  • Animation, digital product design, and/or writing abilities and experience with applicable software, like After Effects and Figma (a plus).

Benefits:

  • Unlimited PTO 
  • 100% covered health care for employees
  • Parental leave 
  • Cell Phone reimbursement
  • Commuter Benefits
  • Convenient Soho location

About us:

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. 

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.  

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What are Zocdoc Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
President's club
Employee awards
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Short Term Disability insurance covers 60% of weekly pay (capped at $1,500/week) for up to 12 weeks.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Zocdoc offers weekly in-office yoga classes every Thursday.
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We offer a generous 10-18 weeks of fully paid Parental Leave.
Family medical leave
Employees who meet the FMLA eligibility criteria qualify for 12 weeks of family medical leave.
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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