Cedar
Cedar is committed to improving the healthcare billing experience for all.
New York, NY
Hybrid

Design Operations Lead

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The Role

Cedar is improving the healthcare financial experience! Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.

Cedar is seeking a Design Operations Lead to join our Design Ops team! We are looking for a candidate who is interested in helping build out a strategic practice in the up-and-coming field of design operations. Design Ops at Cedar owns the Design System, which is responsible for growing velocity, crafting consistency, and improving the quality of design for product teams. In other words, the design system is a product; its users are designers, engineers, and other internal partners. The Design Ops product designer will be responsible for amplifying and empowering design across multiple product functions.

Our ideal candidate will have strong knowledge of visual design details, but will do more than just push pixels; this person will drive design standards and ensure consistency in Cedar’s suite of products. This candidate will be organized, strategic, and a positive team orchestrator who is responsible for executing project objectives and results for cross functional partners. Additionally, this candidate will be a strong systems thinker who will solve to scale an extraordinary experience.

Responsibilities:

  • Drive and amplify design standards and quality at Cedar
  • Help the design team evolve Cedar’s design system
  • Build cross functional relationships to make informed decisions
  • Communicate clearly about the importance of quality design and execution
  • Collaborate with a diverse range of project stakeholders and partners, including design, engineering, sales, marketing, and healthcare clients.
  • Work on end-to-end design projects, from brief to launch
  • Design solutions that are simple, legible, usable, accessible, and mobile-first.
  • Demonstrate service design to craft sophisticated solutions and execute deliverables that meets the needs of users
  • Accessibility
  • Onboarding designers into the tools and processes
  • Governance

Skills & Experience:

  • 5+ years of relevant professional experience
  • Attention to visual design details as they pertain to shipping and spec'ing design system components
  • An advocate for, and outspoken about, crafting for accessibility and inclusivity
  • Detail-oriented, meticulous, and organized
  • Validated experience in collaborating with engineering on interaction design
  • Familiar with the QA/UAT process
  • Can clearly communicate design decisions
  • Is a systems thinker and looks outside of their vertical, being able to make connections that other people can’t make
  • Previous experience as a designer or other user experience role
  • Willing to roll up their sleeves to contribute to a fast growing startup

Bonus qualifications:

  • Illustration
  • UX copywriting

What do we offer to the ideal candidate?

  • An opportunity to work on a platform that is scaling very rapidly, engaging with millions of patients per year and growing at a rate of 360% YoY as of January 2021
  • A chance to join a high-growth company at an early stage
  • The ability to impact the growth of our company, we value all comments and suggestions
  • Transparency across teams and interaction with multiple departments
  • Competitive pay, employer-paid healthcare, stock options
  • Daily team lunch and unlimited healthy snacks at our NYC office

Applicants must be currently authorized to work in the United States on a full-time basis. Cedar will not hire any applicants for the Design Operations Lead roles who are present in the United States on an F-1 visa. Cedar is not an E-Verify employer and cannot employ individuals on a STEM OPT extension.

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What are Cedar Perks + Benefits

Cedar Benefits Overview

Working at Cedar: what’s not to love?

Being part of our team means working together to solve a problem that impacts millions of consumers every year. It’s challenging, exciting and complex. We’re proud to be the only company that truly empowers consumers with an easier, more personalized and transparent healthcare journey.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Cedar offers a very flexible remote work program, both pre-COVID and after.
Diversity
Documented equal pay policy
Mandated unconscious bias training
We offer annual unconscious bias training for all employees.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Dental benefits are part of our comprehensive benefits offered through industry brand carriers with multiple options to choose from.
Vision insurance
Vision benefits are part of our comprehensive benefits offered through industry brand carriers with multiple options to choose from.
Health insurance
Life insurance
Pet insurance
Mental health benefits
We offer an experienced EAP counselor 24 hours a day, 7 days per week.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
At Cedar we want to support all new parents in their expanding family. Therefore, we offer our full time team members who are expecting or having a new child Paid Leave.
Family medical leave
Cedar offers family medical leave for employees. Our leave partner walks employees through every step of the process.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Company-wide vacation
Cedar offers company wide shut downs around major holidays
Office Perks
Commuter benefits
Cedar offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Free daily meals
Daily lunches are provided at our NYC HQ.
Free snacks and drinks
Our kitchen is stocked full of snacks and drinks for every desire! Some of our favorites are cold brew, kombucha, rotating craft beers, fresh fruit, yogurt and every kind of chip you can imagine!
Company-sponsored happy hours
Pet friendly
Our NYC HQ has a dog lounge. Bring your dog to work!
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Cedar hosts lunch & learns monthly. This allows employees to present in-depth on projects they're working on or for the occasional guest invitee to teach the team about a topic of interest.
Promote from within
Mentorship program
Our mentorship program pairs folks based on shared interests and goals, from the same team or cross-functionally, and emphasizes building mutually beneficial relationships for professional equity.
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

We take great pride in making our employees' wellness a top priority, and we create opportunities to talk openly about mental health and wellbeing.

We have a directory with resources for mental and physical wellbeing, emphasizing benefits offered through our health insurance. The directory covers topics such as managing grief, therapist information, nutrition & water intake, and resources on talking to children about current events. We want to take a holistic approach and include resources that appeal to everyone, so we also included information on remote alternative wellness offerings, including reiki, sound healing, meditation and yoga. We even have an onsite meditation room in our NYC HQ!

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