Director of Design at Clyde

| Greater NYC Area
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What's Clyde?
Clyde is an end-to-end product protection platform that is re-thinking the way retailers increase loyalty and drive revenue, and the way customers manage their purchases. We are tackling the $50B per year extended warranty market and becoming the de facto solution in the space by leveraging an intense focus on product, design, and customer experience. Clyde delivers product protection plans directly to consumers as they shop, owning the relationship from purchase to claim submission to resolution. We know that the relationship between retailers and their customers is far from over after checkout, so we’re building products to deliver value at every stage of this relationship. 
 
The Designer will work closely with the Product, Engineering, and Marketing teams to create compelling user experiences that delight our customers. You will help build products that empower retailers to sell product protection and provide transparent, intuitive, and delightful experiences for their customers. The Designer will be an integral part of the Product and Marketing teams as we work to build the best product in the extended warranty space.
 
This is the position for you if...
  • You have product design experience at a B2B SaaS company
  • You’ve successfully helped grow a brand
  • You approach design with a strong sense of empathy for the customer/product user
  • You are obsessed with details
  • Your friends and colleagues describe you as open and curious, and you are willing to go beyond the job description
  • You see how your role as a designer fits in to the larger strategic vision
  • You are excited about the potential to join a high growth tech startup
 
 
What You’ll Do
  • Work with the Product and Engineering teams to translate high-level concepts into functional, intuitive product experiences
  • Act as a voice of the user and work cross functionally to test and validate user experiences
  • Continuously think about ways to improve the user experience for retailers and customers
  • Work with the Marketing team to craft engaging visuals for Clyde content
  • Help build out Clyde’s design processes, tools, and culture
 
What We Look For...
  • 3-5 years of design experience at a software company
  • Proficiency in UX and wireframing
  • Fluency with the latest product and marketing design tools and technology (Adobe Creative Cloud, Sketch, Zeplin?)
  • Experience with user research and usability testing
  • Strong cross-functional communication skills
  • Proficiency in Webflow
  • Bachelor’s degree in design preferred
 
Who are we?
Clyde is a product and design lead organization founded in 2017 in NYC by a customer-obsessed team of designers, engineers, operators, and successful former founders. We have partnered with some of the top investors in the world to help us achieve our vision.
 
Why should you join us?
Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, a vacation fund, and a creative culture. We are building a really exciting company and can’t wait for you to join us.
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Koa.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

579 Broadway, New York, NY 10012

An Insider's view of Clyde

What’s the vibe like in the office?

I look forward to coming into the office everyday. I’m always walking into a positive environment filled with high energy. The people here make work enjoyable. We hype each other up and celebrate every success and win, and always come up with fun activities to do as a company. Everyone who is here wants to be here, and it really shows.

Maddy

Business Development Representative

What does your typical day look like?

My day begins by going through various reports or running database queries to highlight changes in the last 24 hours. Then I join the engineering standup. After that, my day varies greatly depending on current projects and company priorities, which I love. And no-meeting-Wednesdays are my favorite, as I get to really focus on long term projects.

Monika

Director of Data Science & Analytics

What does career growth look like on your team?

Resourceful builders with a lot of horsepower will always have a path towards ownership at Clyde. As we scale the size and complexity of the business, opportunities for career growth will always be present, and we will work with all our team members to get them into positions where they are leading, learning and growing.

Jereme

Chief Operating Officer

How do you make yourself accessible to the rest of the team?

No amount of “office hours” or “1-1s” will promote a culture of someone being able to approach leadership to throw out some crazy idea or call you out on where you can improve. It starts with being yourself and making people comfortable. I’m accessible to the team because everyone knows I’ll never turn a spontaneous conversation away.

Brandon

Chief Executive Officer

How do you collaborate with other teams in the company?

One thing I value about working at Clyde is the truly collaborative environment. In Marketing, I have the opportunity to work with almost every team at Clyde. We set quarterly OKRs as a company (and review them over pizza and beer), and these goals inform each team’s priorities. This keeps us aligned and working together, towards a common goal.

Maddie

Director of Marketing

What are Clyde Perks + Benefits

Clyde Benefits Overview

Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, a vacation fund, and a creative culture. We are building a really exciting company and can’t wait for you to join us.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Cross functional training encouraged
Promote from within
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