Oh Snap!
This job is no longer active - but you can still view the details below.

Director of Product Design

| Greater NYC Area

The Direct to Consumer team at Harry’s is looking for an innovative and passionate Director of Digital Product Design to join us in our SOHO office in Manhattan to build and lead a team of digital designers to help drive and execute on our bold vision for Harrys.com and deliver delightful and thoughtful experiences to guys all over the world to help them prepare for their day, every day. 

About Harry’s

Harry’s is a men’s grooming brand that was built out of respect for quality craftsmanship, simple design, modern convenience and for guys who know they shouldn’t have to overpay for a great shave. We are able to deliver exceptional value and experiences to our customers because we are vertically integrated. From grinding steel into fine razors blades at our factory in Germany to selling our products directly to customers on our website and select retailers, we own the entire process. Since launching in early 2013, we have been blown away by the customer response to our brand. Today, we have over 3 million customers and are growing fast. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online and in stores across the country.

About the Team

The Direct-to-Consumer (DTC) team at Harry’s is responsible for the Harrys.com P&L, and our mission is to build delightfully personalized experiences in grooming that leverage the direct relationships we have with our customers to make their lives easier. We are a nimble team with a game-changing mind-set, endless passion and uncompromising user focus. We hone-in on customer needs, ideate the best product and design solutions to serve them, and build user centric experiences. We then launch, measure and iterate on solutions and never settle until we find the right answer for our customers. We are a highly collaborative team that partners cross-functionally to deliver high-performing, maintainable, beautiful customer experiences and always look to improve.

About you

You are a digital product design visionary with an insatiable appetite for understanding your customers and are relentless in finding solutions that meet their needs, sweating the details and tying them back to the big picture. You have a knack for creating intuitive, scalable and functional web product experiences, you represent the users every step of the way, keeping them at the heart of what you’re building. Information architecture & hierarchy, user flows and UI patterns are second nature to you. You thrive in entrepreneurial and nimble environments, and eat, sleep, and breathe digital media, best practices, and user behaviors. You are a natural born leader that can inspire, mentor, and motivate a team of product designers and graphic designers. You’re willing to get your hands dirty and complete all tasks big and small when needed to support your team, to make sure a feature is delivered.

Key responsibilities

  • Oversee design for the direct-to-consumer channel (i.e. Harrys.com) including web product, UX/UI, email, direct response advertising, and landing experiences to drive amazing customer experiences and positive business results.
  • Lead a team of UX, visual, and graphic designers to create usable, valuable, consistent and intuitive user experiences across platforms and devices throughout the customer journey including website, app, landing pages, ads, and email touchpoints by considering market context, industry and competitive trends, customer feedback, site metrics, and usability findings.
  • Understand and hone in on user needs, and leverage this understanding to guide the ideation and definition of product requirements, both directly and via a team of designers.
  • Individually and with the team, rapidly create low-fi sketches, user flows, wireframes, and prototypes to inform the ideation process. Design wireframes with a clear vision for information architecture and hierarchy, and an ability to articulate user expectations.
  • Help drive usability research to validate design decisions, interpret user feedback with critical hypotheses, and show agility to adapt designs even if it means significant change.
  • Make lean design decisions and help evolve our digital pattern library to enhance a holistic visual language.
  • Hire, train and lead a team of web product and growth marketing designers, provide coaching and mentorship, develop their product design and design process acumen.
  • Juggle multiple priorities and enable quick testing iterations in a fast-paced, dynamic environment.
  • Be a UX/UI thought leader in our organization, keep up to date and share industry trends and best practices about product design and UX processes.
  • Become a subject matter expert on Harry’s surfaces.

Basic Qualifications

  • 5+ years of experience as a UX designer, product designer, information architect, or in a similar role building digital products cross-platforms, with increasing responsibility
  • 3+ years experience in building, training and leading a team of UX and visual designers.
  • Ability to build a holistic user experience from scratch that can scale across devices and platforms, with comfort across a range of platforms and devices such as responsive web, apps, integrations with third-party products.
  • An online portfolio that demonstrates your ability to turn high level ideas into a creative vision and strong user experience, with specific examples of user flows, wireframes and documentation demonstrating your design thinking and ability to tell a user story.
  • Expertise in using Sketch, Photoshop, Illustrator and other standard design and prototyping tools.
  • Experience working in tight collaboration with and influencing development, product, and marketing teams, with ability to synthesize feedback and input from research, product managers and development teams.
  • Deep understanding of the digital product design and development process.

Preferred Qualifications

  • Experience designing for e-commerce in a web environment
  • Experience working in-house embedded within product/design teams
  • Experience with agile development process, usability research and testing
  • Ability to prototype using Justinmind / proto.io / Invision / Flinto / Pixate
  • Degree in design, human-computer interaction (HCI), or equivalent Education experience
Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • BrazeEmail

Location

West SoHo is cool without being pretentious, convenient and accessible, and nowhere near Times Square!

An Insider's view of Harry's

What are some social events your company does?

Inspired by the Winter Olympics, we're currently holding our own Harry's Olympics. It's completely ridiculous and incredibly fun! We also have happy hours, breakfasts, lunch and learns, and team offsites. I love joining smaller groups that connect me with people I don't work with everyday.

Maia

Senior Associate, Creative Projects

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

How do you make yourself accessible to the rest of the team?

Besides working in an open office (where I’m quite literally always accessible), each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

CEO

What are Harry's Perks + Benefits

Harry's Benefits Overview

At Harry's. we're committed to providing our team with a benefits package that enhances the well-being of our employees and their family, both now and in the future. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability Insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental Benefits
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision Benefits
Our vision plan has Warby Parker as an in network provider!
Health Insurance Benefits
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Wellness Programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Retirement & Stock Options Benefits
401(K)
We provide our 401k through Betterment.
Company Equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Vacation & Time Off Benefits
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time.
Paid Volunteer Time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid Holidays
10 company-paid holidays per year.
Perks & Discounts
Casual Dress
Our casual dress code includes jeans, our comfy Harry's hoodies, and no judgement every day of the week. Dress up, dress down, feel comfortable.
Commuter Benefits
We offer pre-tax commuter benefits through WageWorks.
Company Outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Stocked Kitchen
Other snacks and drinks are provided, not to mention cold brew on tap.
Some Meals Provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Happy Hours
Join the #happyhours slack channel to plan the next casual outing!
Fitness Subsidies
We give $150 a quarter towards health and wellness.

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. 2019 will see an improvement to things like our 401k program, our wellness reimbursements, and will bring a whole suite of learning and development benefits. Improve Always!

More Jobs at Harry's34 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Sales
Content
Data + Analytics
new
New York
Data + Analytics
new
New York
Content
new
New York
HR
new
New York
Developer
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Marketing
new
New York
Developer
new
New York
Operations
new
New York
Operations
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Developer
new
New York
Marketing
new
New York