Director of Product Design

| Greater NYC Area

About LeafLink

LeafLink is the regulated cannabis industry’s largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.

With over 3,500 retailers and more than 1,200 brands across 22 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/. 

Our team, backed by funding from leading VC’s, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's ‘Best Places to Work in 2019’, as well as one of Fast Company’s Top 10 Most Innovative Companies in Enterprise for 2018’, joining the ranks of Amazon, Slack, and VMWare - and we’re just getting started!

The Role

LeafLink is looking for a Director of Product Design to join our growing team in New York City, reporting directly to our co-founder and CTO. This role will be responsible for leading, growing, and structuring our product design team to work with various customers and internal teams on prototyping and creating a world-class design system. At the highest level, this role will help instill LeafLink’s values into our product design org and all user experiences. 

This role is for a hands-on individual who leads by example. You will be responsible for using the latest design tools and practices to streamline our design thinking, culture, and velocity. You are a good fit for this position if you have experience collaborating and communicating with multiple stakeholders on project expectations, concepts, and timelines. 

Responsibilities: 

  • Lead, manage, and grow the Product Design team at LeafLink, creating career growth plans for reports and managing a P&L.
  • Define and own quarterly design initiatives to support LeafLink’s annual OKR goals
  • Manage and drive LeafLink’s design system across e-commerce and our enterprise SaaS suite
  • Cultivate design thinking grounded in customer research and analytics
  • Establish best practices, principles, tools, and frameworks that empower designers
  • Partner with Product, Marketing, and Engineering to maintain a consistent brand and voice in our customer experience
  • Lead by example, balancing your own product design projects while mentoring and guiding a team of designers
  • Partner with Product and Customer experience to establish processes around continuous customer discovery
  • Drive new ideas into user research, stakeholder reviews, and prototypes throughout the design lifecycle
  • Streamline our process around delivering design into engineering
  • Use research and data to steer design thinking and own the design of new products and features across the design life cycle
  • Maintain a holistic view of the product and drive toward a simple and coherent experience
  • Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense as well as educating colleagues on practical use cases

Qualifications:

  • An established track record for owning the design of a growing product and features across the entire life cycle
  • 3+ years managing a team of three or more product designers
  • A high quality portfolio that showcases various examples of user research, successful design systems, and game-changing concepts that helped drive business goals
  • Deep expertise in modern web design technologies and tools, including, Sketch, Figma, Principle, Zeplin, InVision, Illustrator, Photoshop, CSS, and HTML
  • B2B or B2C experience with an interest in a multitude of business models, ideally e-commerce or enterprise SaaS
  • Strong verbal, presentation, and written communication skills
  • Extensive understanding of prototyping methodologies and practices, user research methodologies, and A/B test planning/execution
  • Experience working in agile teams and practicing data-driven design
  • Interested in learning new technologies and leveraging them to drive organizational success
  • An interest in the cannabis industry and/or the LeafLink brand

Benefits:

  • Generous PTO
  • Fun office environment 
  • Competitive salary 
  • Benefit Matching (medical, dental, vision) 
  • 401k Offered
  • Stock options 
  • Team events
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • VueLibraries
    • DjangoLibraries
    • DjangoFrameworks
    • VueFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • LeafLink CRMCRM
    • MailChimpEmail
    • Google InboxEmail

Location

In the heart of the Financial District, we're accessible to most train lines, the path train, and ferries, with almost too many lunch options!

An Insider's view of LeafLink

How do you collaborate with other teams in the company?

On a large scale, the LeafLink team collaborates during “Huddle Booze Report” (HBR), a biweekly meeting where team leaders present on company KPIs, accomplishments, and challenges (with some beers). Every member of the team is welcome to comment or ask questions, bringing forth their thoughts and ideas.

Claire

Growth Manager

How has your career grown since starting at the company?

As cliche as it may sound, one of my favorite things at LeafLink is that no day is ever the same. I’m excited to go into the office every single day to see what the day brings. At LeafLink, EVERYONE has a voice. In addition to the breakout success our service saw in California, my life also drastically changed. I saw my earnings increase over 300%

Josh

Account Executive, LA Manager

How do you make yourself accessible to the rest of the team?

As co-founder and CTO it’s important for me to maintain official communication channels with teams and individuals. We have various meetings that bring leadership together with teams which include sprint demos, retrospects, daily standups and one on one meetings. Open communication supports alignment and productivity something we are all about here

Zach

Co-Founder and CTO

What are LeafLink Perks + Benefits

LeafLink Benefits Overview

Leaflink provides Medical, Dental and Vision insurance, as well as Disability and Life Insurance. We also have a generous stock option plan, 401k and great branded merchandise.

Culture
Eat lunch together
Daily stand up
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Leaflink offers voluntary long-term and short-term disability plans.
Dental Benefits
LeafLink's dental plan has no deductible and covers 100% of preventative services, including X-rays, and has a $5 co-pay.
Vision Benefits
Our vision plan covers annual eye exams and lenses after a $20 copay. Frames and contact lenses are covered up to $100 annually.
Health Insurance Benefits
Leaflink offers a range of Aetna plans that cover both in network and out of network providers, and have copays as low as $20. We also have complimentary enrollment in One Medical and Teladoc.
Life Insurance
Our voluntary Life Insurance plans offer our employees financial stability and security.
Wellness Programs
LeafLink offers discounted Gym memberships to its full time employees.
Retirement & Stock Options Benefits
401(K)
LeafLink's 401k plan offers a broad range of available funds, including Vanguard, Fidelity, and American Funds.
Company Equity
LeafLink offers stock options through our Stock Option Plan.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Leaflink's Flexible PTO policy allows our team to execute ferociously, with the knowledge that they will be able to rest and recharge when they need to.
Paid Holidays
Leaflink offers 11 days per year for Major Holiday observance.
Perks & Discounts
Casual Dress
LeafLink's casual dress policy allows our employees to work however they feel most comfortable, whether that be in tie-die t-shirts and shorts or jeans and a sweatshirt.
Commuter Benefits
LeafLink offers pre-tax commuter benefits to all full time employees.
Company Outings
LeafLink has quarterly team outings, an annual holiday party, and an annual incentive trip.
Stocked Kitchen
LeafLink offers unlimited snacks, tea and coffee.
Happy Hours
Happy hours are hosted Once per month.
Professional Development Benefits
Job Training & Conferences
LeafLink has a generous annual budget for attending industry conferences and events.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.

Additional Perks + Benefits

LeafLink offers employees a chance to visit other offices through our AccoLLade program. Once a month an employee is recognized for exemplifying one of our Core Values. That employee is given an all expenses paid trip to a LeafLink Local event. Recent winners have travelled to Washington and Arizona.

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