Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.9 million Members.
New York , NY
Hybrid

Director, UX Design

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THE ROLE

Peloton is seeking a Director, UX Design to drive the innovation, iteration, and optimization of our Bike, Tread, and Applications, as well as the development of future Peloton products.

This role sits on the UX Design team within the Product Design Software & User Research team and reports to the VP, Product Design & User Research.

The Director, UX Design works cross-functionally with other teams - including but not limited to UI Design, Product Design Ops, User Research, UX Prototype Engineering, Product Management, Industrial Design, Content, and Engineering.

Alongside other managers, this role leads the UX Design team that defines how large-scale, complex feature sets on our Engagement Products function, and how users interact with these experiences to accomplish their goals. These products include the Peloton Bike/Bike+, the Peloton Tread/Tread+ and the Peloton Digital App – as well as any end-user facing products and platforms Peloton develops in the future.

This role will foster a deep understanding of how our existing experiences function and Peloton’s cross-platform design patterns to efficiently drive the creation of usable and engaging interactions while ensuring consistency and holism in the design of our software products. 


IN THIS ROLE YOU WILL:

  • Manage a subset of the UX Design Team (with roughly 3-7 direct reports)
  • Provide mentorship and help develop members of the UX Design team.
  • Develop a plan for career pathing and development for team members.
  • Work to unblock UX Design team members and provide support in removing impediments and distractions.
  • Drive the quality and efficiency of UX Design on a subset of product workstreams.
  • Give feedback to UX Designers at various project stages in design reviews, team critiques, and 1:1s.
  • Help guide UX Designers’ near and long-term planning of projects, and guide the design process.
  • Ensure that Peloton’s features are designed with accessibility and inclusion top of mind; and embed this approach into our design process for scale
  • Evangelize the importance of quality UX execution and allocates sufficient resources and time towards the design process.
  • Provide complimentary design feedback alongside UI Design leads (that focus primarily on visual aesthetics, design system consistency, brand, and interaction design.)
  • Balance resources between your supervised workstreams as needed, and work with other team leads determining overall allocation based on strategic needs.
  • Work with senior members of the UX Design team to build, evolve, and document Peloton’s UX Design processes, including standards around accessibility, internationalization.
  • Works with other UX Design leadership to develop the team’s brand in and outside of Peloton.
  • Work with Peloton’s Product Engineering team to improve the interplay between design and engineering execution on specific workstreams assigned.


ABOUT YOU:

  • Focused and dedicated to how software products “function” and how users move through experiences to accomplish their goals.
  • Process driven, but flexible to unique scenarios, projects, and personnel.
  • Incredible attention to detail and meticulous organization.
  • Continually looking to optimize and improve UX design output.
  • Balances direction with empowerment.
  • Has a user-centered approach to product design.
  • Excellent communication and organization skills. Able to produce clear and descriptive documentation for implementation targeted to a variety of cross-functional roles.
  • Comfortable juggling a wide range of responsibilities at the same time.
  • Has a collaborative, low-ego approach to working with others.
  • Can lead team members with a variety of working styles
  • Quickly adapts to unexpected changes in scale, priorities, and pace.
  • Experienced in managing, recruiting and growing a UX Design team.
  • Experience in designing for accessibility and inclusivity.
  • Experienced in working with user researchers, UI designers, engineers and product managers to drive strategy, vision, and execution.


QUALIFICATIONS

  • 6+ years of experience in UX/Product Design including:
    • Recent experience in a product development setting within a consumer tech and software company.
    • Executed and/or management UX design on software products with complex, multi-user, multi-platform flows.
    • 4+ years managing UX Design teams.
  • A portfolio of relevant UX Design work or case studies, executed either by yourself or a team that you led, that conveys an ability to deliver highly usable and deep experiences consistently across numerous platforms.
  • As a bonus: Experience managing a UX Design team that completed projects on the following...
    • Integrated hardware/software consumer products.
    • Content/media–based products
    • Localized products across international markets.
  • Mixed-interaction software applications (touch, remote, mouse and keyboard) and mixed-platform and screen sizes.



ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:  [email protected]


Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.


Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental insurance
Peloton's dental plan covers up to $3000 of expenses.
Vision insurance
Health insurance
Peloton covers up to 90% of premiums for high deductible health plans.
Life insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness programs
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental health benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Financial & Retirement
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company equity
Employee stock purchase plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Childcare benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous parental leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Family medical leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid volunteer time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid holidays
Paid sick days
Team Members receive 48 hours of sick time up front.
Office Perks
Commuter benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational clubs
Relocation assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness stipend
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home-office stipend for remote employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Onsite gym
Professional Development Benefits
Tuition reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Promote from within
Continuing education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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