Executive Director Product Design

| Greater NYC Area
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COMPANY OVERVIEW

Since 2013, our founding mission at StrongArm Technologies has been and remains to keep the world’sIndustrial Athletes™ proud, protected and productive. We achieve this through our pioneering FUSE safety wearables and the actionable ergonomic data they provide to individuals and management across numerous job types, industries and operating environments. 

The Industrial Athlete™ is the beating heart of everything we represent and strive for here at StrongArm - the essential, frontline workers of the world who put their bodies on the line to perform a critical job function that positively impacts lives beyond their own. But that responsibility doesn’t come without its consequences. Far too often, preventable workplace injuries lead to lost shifts, missed paychecks and threatened livelihoods. That, to us, is unacceptable. 

In order to most effectively prevent injuries in a given operational environment, we work closely with each client across many dedicated and leading-edge teams, including client services, data and engineering, IT security and others. Each safety program is tailored to the needs of the workers on the ground and the managers who oversee them, including what types of safety wearables and attachment options will suit them best, and the look and cadence of the safety reports that we’ll provide. The result is an actionable and scalable safety solution that seamlessly becomes part of a facility’s daily routine and is proven to prevent workplace injuries by as much as 64% across hundreds or thousands of Industrial Athletes.

POSITION OVERVIEW

As the Executive Director of Design you will oversee all of product design across our enterprise SaaS Risk Management platform and be responsible for building a world class product and design organization that is aimed at helping Industrial Athletes be Proud, Protected, and Productive. 

The Executive Director of Design will be in charge of setting the product design vision, strategy, workflow and team structure to achieve world-class design status for the business. You will also work to enable streamlined collaboration among our designers and our product and engineering teams at scale. The ability to seamlessly integrate the brand expression in collaboration with the marketing organization, your eye for detail and your ability to translate complex data in the digital environment are vital to your success. Lastly, you will help us to scale a rapidly growing design team by defining clear culture, attracting the best design talent, and delivering amazing customer experiences.

You'll lead and grow a team, focused on crafting human-centric experiences for the FUSE Risk Management Platform across various industrial work environments, Mobile, Web, Smart TVs, IoT devices, and emerging technologies. You will help to bring the various user personas and their experience into the heart of our product development process and enrich the broader organization through highly visual, interactive, and clear prototypes from end to end.

The Executive Director of Design will report to the Chief Product Officer.


PRIMARY RESPONSIBILITIES

Transforming User Experience

  • Support development of innovative new business models alongside customers and Product Management
  • Improve experiences for customers by ensuring high-quality design, including ownership of all front-end interaction points
  • Drive design standardization across the organization with biennial design-standard reviews, continuing to intertwine the digital environment with the latest brand guidelines 
  • Partner with product to create long term product strategy to help achieve our ambitious mission of keeping all Industrial Athletes Proud. Protected. Productive.

Transforming the Organization

  • Represent design at the top level of the organization: Weekly Executive team meetings and Quarterly Product Roadmap presentations
  • Spread design by creating a common language and set of practices across organization
  • Champion fast iteration, deep user research, highly interactive and broad experimentation
  • Being the champion of ‘show them, not tell them’ mentality. Taking the impossible and enabling the organization to envision the possible

Transforming the Design Team

  • Create a culture of inspiration, insight, and authority on design and user experience
  • Find opportunities and implement how we work and develop systems for scale
  • Recruit, retain, and grow a multi-disciplinary and geographically distributed team
  • Create standardized workflows, tools, and processes in the design process and team

KEY QUALIFICATIONS

  • Extensive digital product design experience (10+ years) in either design-led organizations or agencies of small and large sizes
  • 3+ years’ experience in positions of design leadership with proven track record
  • Experience working in and scaling ecosystems, businesses, and teams
  • Experience working with complex applications in various B2B and B2C applications.
  • Excellent product sensibility and experience partnering closely with product, marketing, sales, and engineering to achieve business goals
  • Experience balancing process and productivity with craft and creative explorations. Emphasis on early prototyping, iterative cycles, and learning
  • A passion for accelerating team efficiency by improving processes and workflows within the design team and cross-functionally
  • Hands-on with design work, willingness to roll up your sleeves
  • Effective written and verbal communication skills, with ability to succinctly represent complex technical concepts to varied audiences and different levels of leadership.
  • Experience with hardware products and industrial design is a plus


Brooklyn, NY or Remote within the USA with EST time zone work hours.

StrongArm Technologies is an equal opportunity employer

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Location

The Navy Yard is an exciting and growing tech hub. We have access to New Lab, a food hall, Wegmans, and a diverse selection of eateries on Myrtle ave.

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