Head of User Experience

| Greater NYC Area
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How do you elevate the familiar into the intuitive? How do you create compelling user experiences worth talking about? How do you strike a balance between meeting the customer where they are, and getting them excited about where we’re going together?

We're seeking a Head of User Experience passionate about answering those questions through the ideal combination of research and craft. The right candidate will also understand that beautiful product design is more than aesthetics; it’s a vital engine that drives a business forward, winning hearts along the way.

If this sounds like you, there’s a place for you at Dashlane.

Dashlane’s award-winning password manager and online security app keeps logins, personal data, and payment info secure and accessible using patented, zero-knowledge architecture. Our team in Paris, New York, and Lisbon is united by our passion for password security and the belief that with the right tools, we can help every digital citizen realize the promise of the internet. Dashlane has already empowered over 11 million users in 180 countries to manage and secure their digital identities. Now, we need a Head of User Experience who can lead and inspire our product design team to new heights, helping get Dashlane in the homes, offices, and pockets of every internet user. 

Our product organization is growing to meet our ambitions, and the Head of User Experience will be leading the expansion of the product design team and helping to shape and shepherd the strategy of the broader product organization. Reporting into the Chief Product Officer, the Head of User Experience will play an indispensable part in delivering on Dashlane’s mission and vision.

This position is based in New York or Paris.

At Dashlane you will:

  • Create and drive the company’s strategy for design, and align and collaborate with key stakeholders to ensure this vision helps deliver on both the customer and business goals
  • Manage and grow our product design organization, inspiring and motivating a world-class team of talented people to deliver their best work
  • Advocate for the customer in all decisions with the product, engineering, and marketing teams
  • Be a true champion of design thinking at the highest level of the organization, and demonstrate its ability to deliver business value
  • Ensure brand- and system-level consistency across our products for consumers and businesses alike
  • Draw insights from the work of our research team and turn that understanding into tangible solutions

Requirements:

  • At least 10+ years of product design & UX experience for consumer brands with a focus on complex flows and use cases across customer journeys
  • At least 3 years building and leading a highly effective design organization at a tech company that has demonstrated excellence in product design
  • Strong experience working across all manifestations of what we design, from responsive web to native applications

Diversity at Dashlane: 

A true international company, founded in Paris and currently split between Paris, New York, and Lisbon, we thrive off diverse perspectives. We recognize that diversity has different aspects: gender, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We're committed to hiring people that create a diverse community and foster a culture where everyone is heard and feels a sense of belonging.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SalesforceCRM
    • BrazeCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our New York office is located in the Flatiron neighborhood, full of restaurants, bars, and shops. It's never hard for us to find a good lunch.

An Insider's view of Dashlane

What’s the vibe like in the office?

Our office always feels vibrant and welcoming! Not only with awesome, creative, talented people and their smiling faces, but also the office's working space and design makes it easy to not only find a quiet corner to create besides your own desk and meeting rooms, but also an open space to share ideas and projects with your co-workers.

Gili

Senior Customer Service Specialist

What kinds of technical challenges do you and your team face?

With new engineers joining our New York team, we are working on new ways to adapt our processes to make everyone's workflow seamless and scalable. For example, as a team, we are all currently working on the migration from Bamboo to Gitlab, which would greatly benefit our team in the long run in terms of time and scalability.

Cynthia

Software Engineer

What does career growth look like on your team?

Dashlane is big enough where we have structured career paths, but small enough where you can easily take initiative, ownership, and make an impact. The career ladder starts at the junior level and progresses to senior software engineer. Afterwards, we support both individual contributor and management career tracks. At each step we value behaviors

Sagar

Engineering Manager

What is your vision for the company?

At Dashlane, we want to create an open and transparent environment, inclusive and multi-cultural. Everyone is the team is encourage to take initiatives, take ownership on new ideas, and deliver quality product to millions of users. We have high expectations for our engineers, while maintaining a flexible and friendly environment.

Jean

Co-founder & VP of Engineering

How does the company support your career growth?

At Dashlane, the whole company is in your corner! From my very first day, everyone was transparent and supportive of my goals. I was walked through everything I needed to do to position myself for success. It is truly refreshing to have the whole team rooting for you; and I’m rooting right back for them!

Russell

Senior Sales Development Representative

What are Dashlane Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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