Head of User Experience

| Greater NYC Area
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We continue to hire passionate people to join our mission of fixing the UX of the internet. Due to the ongoing public health crisis, our interview and onboarding processes will remain fully remote until further notice. At times like this, we're even more committed to providing you support and flexibility while you interview and onboard for your new job.

How do you elevate the familiar into the intuitive? How do you create compelling user experiences worth talking about? How do you strike a balance between meeting the customer where they are, and getting them excited about where we’re going together?

We're seeking a Head of User Experience passionate about answering those questions through the ideal combination of research and craft. The right candidate will also understand that beautiful product design is more than aesthetics; it’s a vital engine that drives a business forward, winning hearts along the way.

If this sounds like you, there’s a place for you at Dashlane.

About Dashlane:

The internet has optimized nearly every part of our lives...except for the internet itself. Consider every form you fill out online: Each week, the average internet user manually enters a mix of their name, address, phone number, payment info, usernames, and passwords hundreds of times on multiple devices, apps, and browsers.

Dashlane is a mobile and desktop app that gives you a shortcut for everything you do online. Log in instantly, fly through forms, and breeze through checkouts on every device you own. Dashlane works across every operating system, device, and browser, opening the walled gardens that normally inhibit our digital experience.

Our team in Paris, New York, and Lisbon is united by our passion for improving the digital experience and the belief that with the right tools, we can help everyone realize the promise of the internet. Dashlane has empowered over 14 million users in 180 countries to dash across the internet without compromising on security.

About the role: 

Our product organization is growing to meet our ambitions, and the Head of User Experience will be leading the expansion of the product design team and helping to shape and shepherd the strategy of the broader product organization. Reporting into the Chief Product Officer, the Head of User Experience will play an indispensable part in delivering on Dashlane’s mission and vision.

This position’s location is flexible within the US or France, but is ideally based in New York City or Paris.

At Dashlane you will:
  • Create and drive the company’s strategy for design, and align and collaborate with key stakeholders to ensure this vision helps deliver on both the customer and business goals
  • Manage and grow our product design organization, inspiring and motivating a world-class team of talented people to deliver their best work
  • Advocate for the customer in all decisions with the product, engineering, and marketing teams
  • Be a true champion of design thinking at the highest level of the organization, and demonstrate its ability to deliver business value
  • Ensure brand- and system-level consistency across our products for consumers and businesses alike
  • Draw insights from the work of our research team and turn that understanding into tangible solutions
Requirements:
  • At least 10+ years of product design & UX experience for consumer brands with a focus on complex flows and use cases across customer journeys
  • At least 3 years building and leading a highly effective design organization at a tech company that has demonstrated excellence in product design
  • Strong experience working across all manifestations of what we design, from responsive web to native applications
Benefits:
  • Stock options
  • Flexible hours
  • Parental leave
  • Office-wide Hackathons
  • Office meetups & networking events
  • Variety of social events
  • Wide variety of free snacks and drinks around the office
  • Dashlane Premium codes for friends & family
  • Anniversary swag
  • Referral bonus

Diversity, Equity, Inclusion and Belonging at Dashlane:

As a truly international company - founded in Paris and split between Paris, New York, and Lisbon, Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more - and are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs.

Your interview experience:

To know what to expect once you’ve sent your application, read about how we interview and hire at Dashlane in this blog article written by our Talent team. Feel free to browse our blog to find more information about our product and how we work.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Our New York office is located in the Flatiron neighborhood, full of restaurants, bars, and shops. It's never hard for us to find a good lunch.

An Insider's view of Dashlane

What’s the vibe like in the office?

Our office always feels vibrant and welcoming! Not only with awesome, creative, talented people and their smiling faces, but also the office's working space and design makes it easy to not only find a quiet corner to create besides your own desk and meeting rooms, but also an open space to share ideas and projects with your co-workers.

Gili

Senior Customer Service Specialist

What kinds of technical challenges do you and your team face?

With new engineers joining our New York team, we are working on new ways to adapt our processes to make everyone's workflow seamless and scalable. For example, as a team, we are all currently working on the migration from Bamboo to Gitlab, which would greatly benefit our team in the long run in terms of time and scalability.

Cynthia

Software Engineer

What does career growth look like on your team?

Dashlane is big enough where we have structured career paths, but small enough where you can easily take initiative, ownership, and make an impact. The career ladder starts at the junior level and progresses to senior software engineer. Afterwards, we support both individual contributor and management career tracks. At each step we value behaviors

Sagar

Engineering Manager

What is your vision for the company?

At Dashlane, we want to create an open and transparent environment, inclusive and multi-cultural. Everyone is the team is encourage to take initiatives, take ownership on new ideas, and deliver quality product to millions of users. We have high expectations for our engineers, while maintaining a flexible and friendly environment.

Jean

Co-founder & VP of Engineering

How does the company support your career growth?

At Dashlane, the whole company is in your corner! From my very first day, everyone was transparent and supportive of my goals. I was walked through everything I needed to do to position myself for success. It is truly refreshing to have the whole team rooting for you; and I’m rooting right back for them!

Russell

Associate Account Executive

What are Dashlane Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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