This position can be a 100% remote
Incumbent in this role will be serving in lead capacity on large, complex projects, collaborates with business executives on the definition of business vision, objectives, transformation plans, and opportunities for competitive advantage. Drives research and creates user-centered design solutions that feature ease of use, employ best-in-class interaction design, and optimize the user experience. Functions as the UX lead/strategist for an aligned area to set the vision for the product(s) and make UX staffing and strategy recommendations.
We're looking for someone who is creative and enjoys solving complex challenges to help people who may be in challenging, even life changing, situations.
Responsibilities
Leads the objective-setting and discovery process with support from product and engineering leadership, including persona development and interpreting goals. Drives research to design and execute a variety of user research activities. Synthesizes and broadly communicates results of user research, concept testing, usability testing and quantitative analysis to make complex design recommendations. Proactively identifies the need for and initiates new, complex multi-step user flows using various design tools (e.g. experience and service design maps, journey maps, concepts, storyboards, wireframes and prototypes). Serves as subject matter expert in the defined UX and brand standards and the execution of visual, interaction and motion design. Analyzes impact of proposed changes and recommends new standards as needed and contributes to the pattern library with markup. Acts as an advocate for the end user within or across cross-functional team(s). Works collaboratively by sharing designs early and often, seeking constructive feedback and integrating feedback to improve solutions. Offers guidance and provides constructive feedback to other team members. Helps team members develop, strengthen and align their ideas with business and customer goals.
Qualifications

• Bachelor`s degree or equivalent experience
• Minimum 8 years of experience in a related field: Experience using methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup
• Familiarity with the following core disciplines, with demonstrated expertise in at least two and proficiency in two others: visual design, UX design, prototyping, front-end development, user research and/or experiment design
• Exceptional written and oral communication skills
• Comfortable interacting with all levels of the company
• Proven ability to present projects and status reports to senior management
• Strong organization and analytic thinking skills, with ability to translate complex content into user scenarios, flows and diagrams
• Proven track record of collaborating effectively with cross-functional teams

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.