Lead UX Researcher

| Greater NYC Area | Hybrid
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As a key leader of Addepar’s design team, you will carry out user-centered design research across the organization. Our growing product and design team is on a mission to deliver intuitive, seamless experiences for Wealth Management, and we start with our clients first. You will work closely with members of our Product Design team and other cross-functional teams to:

  • Conduct and guide studies using methods such as diary studies, surveys, user/usability testing, A/B testing, and quantitative analytics.
  • Provide deep insight and actionable recommendations to improve the user experience of our offering.
  • Find creative and compelling ways to generate and share results and recommendations throughout the company.
  • Influence product strategy, working closely with product managers, engineers, our go-to-market teams, and subject-matter experts to determine product direction.
  • Support facilitation of strategic workshops with diverse audiences that deeply drive understanding of user needs, strategy, and priorities.

You’re obsessed with user needs…

  • You have 4+ years of experience in product organizations leading research
  • You have a degree in Human-Computer Interaction, Cognitive Science, Design, or other UX-equivalent research experience
  • You are a proven leader and communicator; you are able to educate a larger organization about the value, need, and process around user research with ease

You work smarter and move fast…

  • You find the fastest path to gain traction and begin executing on an idea
  • You have a strong ability to create whatever assets are needed quickly
  • You will determine the highest and best use for research based on your broad understanding of user needs.
  • Experience using Usertesting.com, Typeform, or comparable user research tools.

You’re collaborative…

  • You have experience and comfort in working cross-functionally to get the work done. We often engage many subject matter experts, advisors, and other stakeholders in our research process.
  • You can come up with solutions, working well with cross-functional teams.
  • You ask hard questions and challenge assumptions to ensure that we’re solving the right problems.

And if you’re a unicorn…

  • Experience working in a design role, using design/prototyping tools a plus
  • Experience using analytics, experiment design, and data science to gain insight
  • Experience in Financial Technology

Addepar is a wealth management platform that specializes in data aggregation, analytics, and reporting for even the most complex investment portfolios. The company’s platform aggregates portfolio, market, and client data all in one place. It provides asset owners and advisors a clearer financial picture at every level, allowing them to make more informed and timely investment decisions. Addepar works with hundreds of leading financial advisors, family offices, and large financial institutions that manage data for over $1.7 trillion of assets on the company’s platform. In 2020, Addepar was named as a Forbes Fintech 50 and in 2018 received Morgan Stanley’s Fintech Award for making a significant impact on the firm’s mission of continuous innovation. Addepar is headquartered in Silicon Valley and has offices in New York City and Salt Lake City.

 

Addepar is an equal opportunity employer. We’re committed to building together and to do that best, we rely on a range of backgrounds, experiences, and ideas.

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Location

Addepar is centrally located in Midtown East above one of the city's most iconic buildings, Grand Central Terminal.

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