Product Design Manager

| Greater NYC Area
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We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.

 

With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.

 

Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table.

Some Challenges You’ll Tackle

Grubhub Design is looking for a talented Product Design Manager to join our team. You will lead a team of world class designers with a passion for bringing hungry bellies together with local restaurants. You will be joining a growing team of design leaders that will not only shape our products, but our people and the way we design and build at Grubhub.

We believe design is a part of every product decision and has the ability to have true impact; for our customers & the business.  Our design team is close-knit and highly collaborative – combining research, data and critique to inform design decisions that impact and shape products into highly usable and successful experiences.

As a Product Design Manager at Grubhub you will guide teams through complex problem spaces and ensure we’re solving the right problems with effective and elegant solutions. You’ll coach, mentor and encourage designers at Grubhub – helping the folks on the team to deliver their best work and have fun doing it.

You are super detail oriented, organized and know how to keep a team moving at pace. Your communication skills are strong and you are able to facilitate and mobilize cross-functional efforts. You have a passion for shipping great design work and your enthusiasm for the work you do gets others around you excited and motivated to deliver.

 

Responsibilities:

  • Lead a team of designers, setting clear goals, managing work load and allocating designers accordingly, ensuring deadlines are met and setting team members up for overall success.
  • Frame user-centered problems and business needs in a way that teams can respond to
  • Advocate for the customer in high-level strategic decisions with business, product, engineering, and members of the Design team
  • Guide teams in the practice of turning nebulous concepts to specific ideas into useful, delightful product features
  • Draw insights from the work of our talented research team and know how to turn those insights into tangible solutions
  • Partner with product, engineers, and the members of the Design and Research teams to oversee the user experience of a product from conception until launch

You Should Have

Qualifications

  • At least 8 years of practical, in-house product or UX design experience for either consumer or B2B brands with a focus on complex flows and use cases
  • Minimum 2 years industry experience in a people management role on a Design team
  • A mature, evolutionary perspective on technology, product, and design practices
  • Applied experience with service design practices and a practice of constantly evolving your design process
  • An appetite (and the skill) for working across all digital and physical manifestations of what we design - from responsive web to native applications to the next technological leap
  • Extensive understanding of prototyping methodologies and practices, user research methodologies and A/B test planning/execution
  • A passion for mentoring executives, product managers, and engineers to deliver user-centered solutions
  • An acute self-awareness and deep empathy - for both the customer and your team’s goals
  • Excellent communication and data visualization skills. You can bring internal stakeholders on your design journey and support your decisions with focus and brevity
  • Experience with either front-end development skills (HTML, CSS, JavaScript), or using prototyping tools that approximate them
  • A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”

Submissions without a portfolio that includes examples of your design work will not be considered.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

5 Bryant Park, 1065 6th Ave, New York, NY 10018

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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