Product Designer, Care Team Workflows at Flatiron Health

| Greater NYC Area | Remote
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We're looking for an experienced Product Designer to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

What You'll Do

You’ll work on Clinical Tools within OncoEMR, an electronic health record that is used to help coordinate and facilitate patient care in cancer clinics across the United States. Specifically, you’ll be involved in shaping the vision for incorporating precision medicine into our tools to assist our providers in selecting the most appropriate and value-based course of treatment for their patients. From designing new workflows to implementing usability enhancements, your work has the potential to empower a wide range of caregivers throughout a patient’s treatment journey. In addition, you'll also:

  • Be involved in every stage of the design process, from discovery user research to product scoping to feature implementation
  • Observe and talk to doctors, nurses, and operations staff in order to consider and evaluate problems from multiple angles, identifying user needs
  • Generate hypotheses and help frame solutions through both quantitative and qualitative user research methods
  • Work within a cross-functional team to validate both low and hi-fidelity interaction design prototypes using feedback from internal and external stakeholders
  • Identify edge cases and display states to accurately show complex patient data
  • Communicate your ideas through design presentations and workshops to create alignment on proposed solutions and next steps before moving into feature development
  • Collaborate and partner with product managers, engineers, and clinical experts to shape quarterly roadmap work and objectives through strategic design input
  • Contribute to our shared design system, and shape the future of our tool alongside other designers

You will have the opportunity to work closely with oncologists, nurses, practice administrators, research coordinators, data scientists, engineers, product managers, health informaticists, and of course other designers in a flexible environment, learn about the intricacies of the healthcare system, and deliver well-designed solutions that not only solve problems, but will change the way design is applied to healthcare products and processes.

Who You Are

You're a Product Designer with 3+ years of experience designing complex, multi-step workflows in an applied product, user experience or interaction design role. Successful OncoEMR designers typically possess a generalist skillset, and have the ability to concisely explain complex problems and projects to audiences of all backgrounds in both written and verbal form. 

  • You have knowledge of user centered design practices and contemporary design tools, and how best to apply both
  • You have a portfolio that tells the story of how you’ve applied design to solve problems in the past, starting at an idea and ending with a solution in the hands of your users, as well as what you learned throughout the process. 
  • You are an excellent communicator, capable of presenting your ideas clearly and in the context of business value, expressed user value, and technical feasibility
  • You value outcome over output and understand the role of an iterative design process to measure progress toward a desired outcome. You thrive on collaboration and leading your partners through a shared design process that is structured around delivering high-value user experiences that meet our business goals
  • You are experienced in independently conducting user research using a variety of different methodologies

 If this sounds like you, you'll fit right in at Flatiron. 

Why You Should Join Our Team

A career at Flatiron is a chance to work with everyone involved in the future of cancer care and research—all under one roof. Researchers, data scientists, designers, clinicians, technologists and many more all work together to improve cancer care and accelerate research.

You'll also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. We offer: 

  • A supportive and growing design team, with whom we run weekly design critiques
  • Flatiron University training curriculum which includes presentation skills, meeting mastery, coding languages and more
  • Career coaching opportunities
  • Hackathons for all employees (not just our engineers!)
  • Professional development benefit for attending conferences, industry events and external courses
  • Work/life autonomy via flexible work hours and flexible paid time off
  • Generous parental leave (16 weeks for either parent)
  • Back-up child care
  • Flatiron-sponsored fitness classes

Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
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