Product Designer, Consumer
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
People’s relationship with their money is deeply personal and complex. Everyday they make decisions based on their means, whether it’s to make a purchase or invest in their future. We use design to rethink what personal finance can do for these individuals. We build experiences that give them freedom, security, knowledge, and a better quality of life.
Design serves a vital role at Affirm: from building narratives through data to creating products that help people make important financial decisions. As designers you are responsible for crafting experiences that solve problems people struggle with everyday. We hold design to a higher standard than most. It’s more than a tactic to build great products. It’s a helping hand, a new opportunity, a vision for the future. For us, design reshapes that relationship people have with their money and allows us to engage with them on an emotional level.
On the Consumer Shopping team, you’ll help millions of Affirm customers shop at over 6000 partner merchants. By helping them find and buy products they love, you’ll drive engagement for all of Affirm’s products and services, and showcase the value of Affirm.
You’ll work across all parts of the funnel, from helping customers discover Affirm, to building deeper engagement and repeat usage, all the way through transacting with Affirm. The Affirm Marketplace is the flywheel that powers repeat usage, and you’ll be joining a small team of PMs, product designers, and researchers that are building the future of Affirm.
What you'll do
- Work cross-functionally with Product, Analytics, and Engineering partners to represent the design team, facilitate design discussions, and give feedback in planning and product channels.
- Collaborate closely with Product Management and Sr. Product Designers to design features in accordance with your team's roadmap.
- Effectively manage your time and process to meet team deadlines.
- Rapidly ideate and validate designs through sketches, prototypes, and testing.
- Determine the information architecture and flows for your product features.
- Create high-fidelity visuals and specifications for your final solutions.
- Work closely with Engineering to ensure high-quality implementation and user experience.
- Work closely with User Research to help synthesize and communicate research findings to inform business decisions and build even greater understanding of and empathy for our customers.
- Solicit feedback early and often from your peers, including other product designers and teammates in your product team. Participate in weekly design critiques with larger Product Design team.
- Help maintain our design system with other product designers, and advocate for scalable design solutions.
What we look for
- B.A/B.S. in Graphic Design, Human-Computer Interaction, Computer Science, or a related field/equivalent experience.
- 4+ years experience in an individual contributor role, on a Product Design team.
- An outstanding portfolio, showcasing a depth of knowledge in user experience, interaction, and visual/user interface design.
- Experience in working and collaborating with diverse teams in a dynamic, rapid growth environment.
- Experience in shipping high quality product experiences.
- Experience partnering with Product Managers and Sr. Product Designers to execute on design deliverables.
- Experience with prototyping as a means to explore and convey design solutions.
- Experience in validating design decisions through user/usability research.
- Excellent written and verbal communication skills
Location
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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