Product Designer - Member
Bread, a division of Alliance Data, is a technology-driven payments company that partners with merchants and partners to personalize payment options for their customers. Bread integrates directly with merchants on their eCommerce site and gives them a single platform that lets them offer more ways to pay over time. Bread’s full-funnel recommendation engine serves up the right options at the right time, empowering merchants to sell more, improve conversion, and lift average-order value. To learn more, please visit breadpayments.com.
We are looking for a Product Designer to join our Member product team. You’ll work closely with a cross-functional team of technologists, creatives, product managers to ideate and design the best-in-class experience for our customers. Specifically, you will work on efforts to enhance customer interactions with their accounts, build retention and grow engagements. As a product designer at Bread, you’ll approach the design process with a focus on ease of use and with the highest level of craft and execution.
Essential Job Functions
- Produce top-notch work that injects usability and delight into the user experience, as we continue to push the boundaries of modern UX
- Create exemplary prototypes and experiences, both alone and with other designers and key stakeholders, while balancing user needs, constraints of technology, brand values, and KPIs
- Collaborate closely with our user researcher in discovering user pain points and problems, and solve them using all available UX methodologies and tools
- Apply critical thinking to problem solve through design, testing your assumptions and those of your team in order to push beyond the status quo
- Actively collaborate with engineers, QA specialists, product managers, content strategists, customer support leads and UX research on product strategy and execution
- Form and nurture relationships with cross-functional peers and stakeholders, actively coordinate with them to improve a workstream's functioning/performance
Must Have
- 1-3 years of experience as a product designer
- A documented body of work that demonstrates your end-to-end process and how you used research, data and a design thinking approach to solve problems and uncover opportunities
- Ability to work cross-functionally with product management and engineering to develop and implement effective design practices
- Strong sense of curiosity and desire to represent the voice of our customers
- An appetite for experimentation, learning, and iteration with a data-centric approach to testing ideas
- Extensive knowledge of design-related tools like Figma, Sketch, Adobe CC, Invision, etc
Nice to Have
- Experience as part of a high-performing remote/distributed team environment
- Bachelor’s degree or equivalent combination of education and experience in Product Design, UX/UI, Design Thinking
- Leading, coaching, and/or mentoring of other designers
- Experience and with accessibility standards
- Experience working with design systems
- Experience in Fin-Tech or Financial Services
- Experience working on both B2B and B2C products