Product Designer - Payments Infrastructure
Teachable is looking for a Product Designer for the Payments Infrastructure pod, whose mission is to provide creators and schools frictionless, flexible and complete payment solutions so that knowledge income is maximized easily and quickly.
Our development teams are structured into cross-functional Product Engineering pods each consisting of 3-5 engineers and 3 pod leads: An Engineering Lead, a Product Manager, and a Product Designer. The pod leads are collectively responsible for executing on the pod’s mission.
As a Product Designer at Teachable, you will be responsible for collaborating with Design, Engineering, and Product to ship an extraordinary product that is used by tens of thousands of creators and millions of students. You will build end-to-end experiences that drive innovative solutions and elevate our product experience. The Product Designer role on our Payouts team will play a critical role in making sure every penny is accounted for, and reaches their rightful owner—be it the tax authorities, affiliates, course authors, assistant coaches, or the business owners themselves.
Responsibilities:
- You’ll work closely with your Cross-functional peers to ensure a consistent and cohesive experience for our creators as they move across different platforms and tasks and play a key role in designing processes and guidelines.
- In partnership with Product and Engineering, you will identify user research needs, competitor products and trends, and best practices through investigative research and usability tests that take our product to the next level as an industry leader.
- As a member of the Design team, you will have an opportunity to work on a high functioning, collaborative design team to meet evolving requirements of good design across our product.
- You will actively seek out new ways to help grow and shape our creative output and culture.
- You’ll also play an important role in helping our deliverables adhere to high design standards, presenting, articulating, and defending recommendations.
- You will run project timelines, and communicate updates to company leaders across functions.
- Be a driving force for our P.E.O.P.L.E. Principles, tearing down x-functional chasms.
Who you are:
- You have 3-5+ years of experience working in-house in product design, executing on a variety of projects in a team environment.
- You love design -- the process, conversation, big ideas, mediums, tools, and possibilities -- and are guided by an insatiable curiosity and the desire to create great experiences.
- You can think and work in systems, identifying ideas and threads that tie experiences together, and know when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.
- You understand the people at the center of our brand and prioritize their experience over all else, and know how to sell design and advocate for great design practices on a company level to a variety of stakeholders.
- You are a collaborative team player who’s also capable of working independently. You have led others to solve complex problems with broad impact on the business, and are able to mentor more junior designers.
- You are active in the design community and network with others in and outside of the company. You’ve used your background and skills to shape the design process and move a design organization forward in some way. You have been responsible for programs and initiatives that contributed to building design culture in the org: design critiques, teaching design, building design process etc.
- You have helped others on their team maintain design system consistency/principles and adhere to design values & design best practices.
Bonus if you have experience with:
- Tax and compliance topics, especially around sales tax (international and domestic), marketplace facilitator regulation etc.
- Tracking and accounting of earnings, including affiliate earnings, both internally and customer-facing
- Integrations to 3rd party providers—for what it’s worth, we use Stripe, Paypal, and Vertex a lot
- Experience with complex financial systems, including flow of funds (ACH, debit, PayPal, internationalization and currency conversion, etc.)
- Account setup and onboarding for financial products, including "know your customer"