Product Designer (US Remote)

| Greater NYC Area | Hybrid
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About Eden Health

Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering relationship-based collaborative care. With this model, our clients have healthier workforces, increased productivity, and reduced healthcare costs. We are committed to diversity, equity, and integrity, and our teams reflect this. Our hope at Eden Health is to create an environment where each person can do the best and most important work in their careers.


What you’ll be doing

As a product designer you will be deeply involved in developing new products and features for patients that provide seamless and dedicated access to our care team. You will achieve this by collaborating with our amazing clinical team to research, test and evolve clinical processes alongside the technology.


We are looking for someone with a collaborative approach to problem solving. You will work with your peers on the technology team to understand, investigate and make refinements to the patient and provider experiences. You’ll have the opportunity to develop your product methodologies, refine your design sense, and deepen your strategic thinking.

What success looks like

  • Participate actively to define business and user problems with your PM and engineering teams.
  • Participate in research planning and execution.
  • Design and prototype ideas with tight feedback loops in order to quickly communicate and validate product directions.
  • Consistently deliver compelling design solutions with an appropriate balance of viability, functionality, and delight.
  • Effectively articulate your thought process and strategic rationale to help stakeholders understand and align on design decisions.
  • Partner with engineering to assure quality in functionality and design with every release.
  • Help the design team define and maintain necessary processes to work quickly, consistently and effectively – including (but not limited to) evolving our design system in Figma, running cross-functional design thinking sessions, holding design reviews, conducting research etc.
  • Lift your peers in areas where you are strong, and thoughtfully consider and act upon feedback you receive.

What you will bring

  • A portfolio that not only showcases well-designed experiences, but also articulate recaps of process, decisions, and learnings.
  • A strong sense of initiative, thoughtful synthesis of feedback, and swift adaptability when faced with ambiguity.
  • Adeptness at design and prototyping tools (Figma, Sketch, Adobe Xd, etc)
  • The ability to execute and discuss designs at various level of fidelity (from user flows and wireframes to detailed mockups and prototypes)
  • Understanding of design systems and how to scale your work
  • Experience in healthcare is beneficial but *not* required.
  • An eagerness to develop your craft, communication, and strategic approaches.
  • Have 2+ years relevant product design experience

Why Eden Health?

  • Remote first company and culture 
  • Series C Healthtech startup with a mission-driven team that's passionate about helping every person have a relationship with a trusted healthcare provider
  • Competitive salary and equity compensation package
  • Medical, dental, and vision insurance and commuter benefits
  • Dedicated Culture Committee led by CEO
  • Learning and development budgets to help you grow and bond with your team 
  • Positive, inclusive, supportive culture cheering you on your journey
  • Strong and quickly growing client base of America’s leading employers

Our tools

  • Figma
  • Adobe Creative Suite
  • Jira

Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. jsmith@edenhealth.com). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: security@edenhealth.com.

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Technology we use

  • Engineering
    • PythonLanguages
    • TypeScriptLanguages
    • React Native (iOS & Android)Languages
    • ClojureLanguages
    • ReactLibraries
    • ClojureFrameworks
    • PostgreSQLDatabases

Location

One Liberty Plaza, New York, NY 10006

An Insider's view of Eden Health

How would you describe the company’s work-life balance?

Eden Health allows me to work as much as I want while I take care of the many aspects of my personal life, which includes my health, family, and leisure. The providers work different types of shifts, which enables me to take care of my children before or after work. I can be a provider and a mom at the same time, which is awesome!

Michelle

Virtual GCN, FNP

How do you collaborate with other teams in the company?

As a healthcare provider, the opportunity to collaborate with team members across diverse roles and backgrounds has been crucial to delivering high quality care. To improve patient engagement, we work with the Marketing and Customer Success teams to find innovative ways to reach our patients and empower them to take control over their health.

Mariella

Physician Assistant

How has your career grown since starting at the company?

I started at Eden Health as an Administrative Assistant. I started spending more time in our clinics and found a passion for working directly with our patients and supporting our providers, which led to my next role as a Clinical Associate. From there, I became a manager of our Navigation team and am now a Service and Quality Operations Manager.

Alexa

Operations Manager, Service and Quality

What are some social events your company does?

At Eden, we host company-wide happy hours, lunch & learns, and group coffee chats to keep us all connected in a remote environment.

Jasmine

People Operations Coordinator

What are Eden Health Perks + Benefits

Eden Health Benefits Overview

-Competitive salary, commission, and equity compensation packages
-Great benefits including medical, dental, and vision insurance
-Free Eden Health membership
-401K
-Commuter benefits
-Generous PTO policy

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Eden Health provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring practices that promote diversity
We use Jumpstart to enable our Talent team to find and hire diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
We use Guideline to administer our 401K
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Eden Health also provides 12 weeks of leave for the secondary caretaker.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Eden Health employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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