Product Designer

| Greater NYC Area
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BentoBox empowers restaurants to own their presence, profits and relationships. Our hospitality platform disrupts third-party services that come between the restaurant and the guest. We put the restaurant first and offer tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Gramercy Tavern, and Eleven Madison Park. The CEO of Bentobox, Krystle Mobayeni, was a designer most of her career and is dedicated to bringing the highest-quality design to our product offerings.

We’re looking for a talented Product Designer to join our growing product team. This Product Designer will ensure both restaurant operators and restaurant guests have an exceptional experience when interacting with BentoBox products. This individual will work to enhance the user experience of our website admin system which covers the core CMS, online food ordering, events management, third-party integrations, and more.

What You’ll Do

  • Solve user and business problems by designing flows and interfaces that are simple, effective, and elegant
  • Design from concept to hand-off, knowing when to make low-fi sketches and when to make pixel-perfect prototypes
  • Utilize our existing design patterns while exploring improvements to our design system
  • Inform design solutions by conducting competitive analysis, reviewing analytics, interviewing users and running user tests
  • Partner closely with product managers, engineers and internal stakeholders to find effective but practical solutions to design problems
  • Give and solicit feedback from other designers
  • Present concepts to leadership, justifying your choices with rationale and research

What You’ll Bring

  • 3+ years of Product Design (Startup and SaaS experience is a plus)
  • Fluency in Sketch, Invision and other design tools
  • Passion for end-to-end Product Design. You know how to craft experiences that feel good, look good, and address user needs
  • Solid intuition and demonstration of visual design principles (particularly visual hierarchies)
  • Experience designing for the web and familiarity with new and upcoming best practices
  • Empathy for users, to understand their pain points and advocate for their needs
  • Excitement to dig into experiment data to help inform design iterations
  • Ability to think about high-level product vision, understand how to effectively balance user needs, business objectives, and technical constraints
  • A positive, proactive approach to your work

Bonus Skills

  • Experience with usertesting.com (we have an unlimited account)
  • Experience building and maintaining design systems
  • Interface animations skills
  • HTML, CSS, and Javascript (esp. React)
  • Experience in the hospitality industry

What We Offer

  • Competitive salary + equity 
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, and support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Stylish SoHo office with fresh snacks, seltzer, cold brew coffee, and a bar
  • Delicious catered lunches from BentoBox customers every Friday
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

Conveniently located in SoHo, our stylish office comes with fresh snacks, seltzer, cold brew coffee, and a bar.

An Insider's view of BentoBox

What’s the vibe like in the office?

The vibe in the office is amazing and the camaraderie is unmatched. You really feel like you are part of a huge family. Everyone has a smile on their face and is always willing to help make you feel comfortable.

JR

Sales Specialist

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

Sales Team Lead

What makes someone successful on your team?

Our most successful team members have a “do whatever it takes” attitude because they put the customers first. They exhibit relentless perseverance in the face of adversities. It can be scary and exhausting, but it’s also thrilling and rewarding.

Melissa

Onboarding Manager

How has your career grown since starting at the company?

I came from a bartending career working for Union Square Hospitality Group, specifically at Gramercy Tavern. Working as a sales specialist at BentoBox has been an entirely unique learning experience in communicating with restaurant owners and management. I've quickly been able to gain an even wider set of outreach skills.

Ali

Sales Specialist

What are BentoBox Perks + Benefits

Culture
Friends Outside of Work
Eat Lunch Together
Open Door Policy
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-Work Program Post Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
BentoBox sponsors an office kickball league!
Professional Development Benefits
Promote from Within
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