Product Designer at Orchard

| Greater NYC Area
Sorry, this job was removed at 12:04 p.m. (EST) on Friday, July 23, 2021
Find out who's hiring in NYC.
See all Design + UX jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. 

Headquartered in New York City and with offices throughout Texas, Colorado, Georgia, North Carolina, and Virginia, Orchard has over 400 employees and growing. We have raised over $130 million in equity financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose. Our investors have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. Orchard is proud to be recognized as part of Glassdoor’s Best Places to Work.

Role & Responsibilities

We’re looking for a Product Designer to join our growing design team to take the momentum we’ve built and run with it, ensuring that Orchard continues to build products that solve real customer problems. The products you design will be human-centered, ultimately enabling Orchard to help homeowners with the biggest financial decision of their life: the purchase and sale of their home. If you want to play a key role in scaling a new, innovative business through design, this is the position for you.

This role is responsible for contributing to the design strategy and execution of our internal product suite that enables the Orchard team to deliver our service to customers. The work you do will power every team at Orchard in their day-to-day work, whether it’s valuing a home, completing a home inspection, tracking customer contract signing, and much much more.

In this role you will:

  • Lead the design of new products and features that support our in-house real estate teams to facilitate seamless transactions and delightful customer experiences
  • Translate complex ideas into meaningful, intuitive user experiences based on in-depth research and testing
  • Work closely with engineers, product managers, and other designers to define problems, map user flows, prototype interactions, and launch new features
  • Advocate for the user (internal stakeholders as well as the end customer)
  • Proactively solicit feedback from designers and cross-disciplinary partners
  • Play a key role in shaping the future of Orchard

What we’re looking for:

  • 2-4 years professional experience with end-to-end digital product design (research, wireframes, flow diagrams, storyboards, mockups and/or high fidelity prototypes)
  • Demonstrated track record of success in building products based on research that drive meaning impact
  • Deep empathy for the customer that drives design and product decisions
  • Strong systems thinking, information architecture, and interaction design skills
  • Comfortable defining success metrics and making data-informed design decisions
  • Interest and excitement about complex systems and solving new, challenging problems in a sector ripe for innovation

About the Product Design Team

The Product Design team is responsible for crafting digital product experiences that make the experience of buying and selling a home simple and stress-free for our customers, as well as for our internal sales & operations teams. You would be joining a growing team of 6 talented product designers working on cross-functional teams with Product Managers and Engineers.  Our product teams are highly collaborative and design plays a critical role in the product development process - from setting OKRs, validating concepts with customers, and iterating on our work to constantly improve our product experience. In addition to our cross-functional teams, we have a strong design team culture - spending time together on a daily basis to collaborate, give feedback and help each other grow in our craft.

Why Orchard

We're proud to be recognized by Glassdoor, Inc. Magazine, Fast Company and Forbes on their lists of best places to work. We also have a 4.8 Glassdoor rating! Orchard is building the first one-stop-shop in real estate and we’re bringing together the most innovative professionals across real estate, business, marketing, technology and design. We also have some pretty great perks:

  • Equity participation
  • Flexible PTO
  • Up to 18 weeks of paid family leave
  • Employee discount on Orchard’s services

We're currently working from home until it's safe for employees to return to the office. We anticipate returning later this year and are excited to welcome people back to our offices and see one another in person. Until then, your interviews will all happen virtually. If there is anything we can do to make your process easier, don't hesitate to let us know! 

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • BottleFrameworks
    • PostgreSQLDatabases

Location

31 West 27th St, New York, NY 10001
Orchard: Come With Sleeves Rolled Up, Ready To Make Real Estate Simple
Watch

An Insider's view of Orchard

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Growth & CX

How do your team's ideas influence the company's direction?

At Orchard, our mission is to provide the most stress-free, fair and simple way to buy a home. The Investments team that I lead contributes to this mission by providing a fair market value estimation for our customers’ homes. Our approach integrates human judgement alongside an internal valuation algorithm to price every home.

Ray

Investments Manager

What are Orchard Perks + Benefits

Culture
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Paid industry certifications
More Jobs at Orchard29 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Sales
Developer
new
New York
HR + Recruiting
new
New York
Operations
new
New York
Data + Analytics
new
New York
Product
new
New York
Data + Analytics
new
New York
Finance
new
New York
Developer
new
New York
Developer
new
New York
HR + Recruiting
new
New York
Developer
new
New York
Design + UX
new
New York
Operations
new
New York
Developer
new
New York
HR + Recruiting
new
New York
HR + Recruiting
new
New York
HR + Recruiting
new
New York
Marketing
new
New York
Developer
new
New York
HR + Recruiting
new
New York
HR + Recruiting
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
Remote
Developer
new
New York
Developer
new
New York
Developer
new
New York
Sales
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Orchard's full profileSee more Orchard jobs