Product Designer

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About Us



Everyone deserves access to birth control. We make it simple — with online prescriptions, automatic refills and free home delivery, SimpleHealth makes that mission a reality. Our brand is focused on providing Access and Expert Care to allow people to realize their potential through a healthy reproductive system.



About the role



SimpleHealth comprises a suite of products, from our consultation website, to our patient dashboard, to our support software, to the tools our doctors use to write and manage prescriptions. Each of those products has a set of unique needs, but all need to be simple, easy to use, functional, and consistent with our brand.



As a product designer, you’ll be responsible for developing new features and maintaining existing products and interfaces. Along the way, you’ll have opportunities to improve our design systems, collaborate with product and engineering partners on user research, and build understanding and resources for your stakeholders and users.



Responsibilities include:

  • Product exploration, from wireframing user interactions and journeys to collaborating on business cases
  • Communicating how the user experience should work and look, and the thinking process behind these decisions.
  • Documenting interface components and working with engineers to implement improvements and new features
  • Measuring the performance of our user experience over a variety of user and business metrics, including conversion rate, retention, and engagement
  • Maintaining a design system to improve cross-functional efficiency
  • Representing accessibility concerns in our work to build an inclusive suite of products



About you



The right person for this role has:


  • Experience working with high growth, direct to consumer brands
  • Undergraduate degree in design or the equivalent experience and practice
  • A portfolio that showcases your ability to create high-quality products and interfaces
  • An understanding of how to use performance data to iterate on and improve products
  • System thinking: ability to connect individual features and work efforts to a broader system of design
  • A curious nature: wanting to learn and grow with our patients using A/B and multivariate testing
  • Strong communication and collaboration skills, especially with stakeholders and other non-designers
  • An entrepreneurial spirit; the ability to be autonomous and self-motivated in a remote work environment 



Bonus skills & experience:


  • Fluency in HTML, CSS, and Javascript
  • Understanding of customer insights and market research
  • Experience with internationalization and accessibility initiatives
  • Facilitation experience in design sprints or other design thinking practices



We think you should join us. Here’s why


  • We see things differently. That’s why we’re building a diverse culture - with people who bring unique perspectives & backgrounds to the table. We need a diverse team to build products that serve our diverse patients.
  • We’re humans first, employees second. Work-life balance matters to us - that’s why we require minimum vacation time, are flexible with when and where you work, offer paid parental leave & more.
  • We’re building for longevity. Growth is not confined to job descriptions or teams, and we encourage continuous learning, both within your specialty and in other interests.
  • Health matters to us, including yours. We pay 100% of employee healthcare and dental premiums, and a membership with One Medical.
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Location

New York, NY 10010

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