UX Researcher

| Greater NYC Area | Remote
Sorry, this job was removed at 11:00 p.m. (EST) on Wednesday, March 15, 2023
Find out who's hiring in Greater NYC Area.
See all Design + UX jobs in Greater NYC Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Who We Are

Hungryroot is the all-in-one recipe and grocery service. We're here to help people feel their best and make grocery shopping, cooking, and enjoying healthy food easier than ever. So, we're creating the first-of-its-kind food experience that puts people (and the planet) first, built for busy lives and individual needs.

We are a distributed team built on top talent from over 10 states across the U.S. While we have an office in NYC, we support employees creating “offices” wherever they are. We believe in fostering team connection and collaboration across all of our “offices” - so don’t expect to be online at 6 am to make a meeting if you’re on the West coast. Expect to attend regular team building events, and to be able to work from the beach every once in a while. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

What You’ll Do

We are looking for an experienced UX researcher to provide the robust, rich, and actionable research needed to support every stage of the product development cycle. You will sit on the Research team but be embedded in the Product team, working closely with Product Designers, Product Managers, and other cross-functional partners. You will conduct tactical and strategic user research to ensure our product launches are inclusive and usable for everyone. 

The ideal candidate is customer-centric, data-driven, creative, proactive and comes equipped with knowledge of best practices in user research methods and product design. 

Responsibilities

  • Conduct independent UX research on multiple aspects of the Hungryroot digital experience using a variety of methods including moderated and unmoderated usability, concept testing, card sorting and tree testing 
  • Analyze themes originating from customer feedback channels, such as social and customer care 
  • Conduct competitive analyses and product benchmarking to suggest innovative ways to create value for the user throughout our digital product
  • Generate actionable insights to inform feature launches and the product roadmap 
  • Advocate for customer needs based off research findings to diverse audiences
  • Collaborate with Designers, Product Managers, and other researchers 
  • Contribute to larger, generative research studies including ethnography, diary studies, and focus groups 
  • Support Research Team administrative  tasks like recruitment, budget, incentives, and cataloging research

Requirements

  • 2-4 years of relevant experience with UX research
  • Experience presenting research findings to diverse audiences with varying levels of familiarity with research methods
  • Exceptional project management and communication skills
  • A degree in Human-Computer Interaction, Human Centered Design, Sociology, Psychology, Anthropology, related field, or equivalent experience.
  • Experience with UserTesting.com, Alchemer (formerly SurveyGizmo), FullStory, Figma, and/or Heap preferred 

Perks & Benefits 

  • Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
  • Competitive compensation + comprehensive Medical, Dental, and Vision benefits
  • Unlimited vacation policy
  • Monthly Hungryroot credit
  • Universal paid parental leave
  • 401k
  • Commuter benefits 
  • A working environment filled with passionate, happy, smart people!


#LI-REMOTE

Hungryroot is built on the values of being proactive, positive, and transparent in all that we do. Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace.

We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

We’re a distributed team built on top talent from more than 10 states across the U.S. While we have an office located in NYC, we support our employees creating “offices” wherever they are. We believe in fostering team connection and collaboration across all of our “offices."

An Insider's view of Hungryroot

What projects are you most excited about?

The most revolutionary & challenging project is our new data and machine learning infrastructure that will allow us to be the AI pioneer in the culinary/food space. Our goal is to remove *all* the tedium and frustration out of routine grocery shopping and meal planning, leaving only the excitement of preparation and enjoyment of healthy eating.

Dave Kong

CTO

How has your career grown since starting at the company?

I'm so grateful for the opportunity I've had to learn and grow with Hungryroot! I was encouraged to explore areas of the business where I could make the most impact until I came to lead the creative team. I've become a more strategic designer and leader, all while helping people live healthier lives!

Lisa Zagari

Creative Director

What is your vision for the company?

To create the easiest way to shop and eat healthy. As the first online grocer built for customers and their individual needs, Hungryroot is redefining grocery shopping through personalization and artificial intelligence. We’re helping people save time, reduce food waste, and discover delicious food so they can feel great and live better lives.

Ben McKean

CEO

What are Hungryroot Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Professional Development Benefits
Lunch and learns
Promote from within

More Jobs at Hungryroot

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about HungryrootFind similar jobs like this