Senior Digital Experience Design Manager at DigitalOcean

| Greater NYC Area | Remote
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Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, or SMB anywhere in the world.

We want people who are passionate about creating experiences that empower millions of developers, sysadmins, and other internet professionals. 

Design master. Magnificent mediator. Highly skilled multitasker. A great design manager brings it all to the party. 

What does a DigitalOcean Design Manager do? To start, they use their design expertise and guidance to make sure creative team members work together creatively like a well-oiled machine, consistently bringing genius deliverables to life on time for internal and external stakeholders. Leading a team of thinkers and doers, we’re looking for an experienced designer and manager of people, someone that can inspire others and take our brand to a new level as we grow. The ideal candidate will have a natural eye for design and a drive to execute and iterate on dynamic ideas that connect with all types of audiences.

As a Design Manager reporting to the Director of Digital Experience, you will work closely in a fast paced environment as a player/coach with a team of developers, designers, program managers, and other stakeholders to produce branded solutions across various DigitalOcean properties. You will lead the charge in upholding, scaling and championing our brand guidelines and design system.   

This role will help us shape the DigitalOcean brand for the future, bringing life to our company goals for the brand in 2021 and beyond. If you can share a portfolio that demonstrates the skill and expertise needed to succeed at this job and you’re excited about working with a beloved and growing brand, we want to hear from you.

What You’ll Be Doing:
  • Foster DigitalOcean’s culture and principles within the team while setting new standards in executional and operational excellence
  • Design and deliver quality data driven user experiences that provide meaningful and measurable value to DigitalOcean users
  • Lead design execution for business critical projects partnering and collaborating with the internal and external teams to bring campaigns and brand initiatives to life
  • Coach team members to successfully navigate the brand design process with teams around the company
  • Balance the strategic and operational needs of your team-from pitching ideas to negotiating trade-off decisions and coordinating resources
  • Ensure team members are creating high quality work that delights our customers, helps our teams build more efficiently, and meets company objectives
  • Cultivate positive relationships with executives and peers across the organization to ensure alignment and delivery of a holistic end-to-end user experience
  • Promote informed decision-making using quantitative and qualitative testing to ensure users' needs are understood and met
  • Collaborate with design leadership to evolve our process, tools and systems to ensure we’re creating great, consistent work
  • Exercise strong communication and nurture a culture of contributing, feedback, and design excellence
  • Participate in daily design reviews with the Design team to give and receive valuable critiques
  • Rapidly prototype interactions and experiences
  • Collaborate with designers and developers to manage, curate, and expand our design system
What We’ll Expect From You:
  • Portfolio of UX-focused work samples for web and mobile applications
  • Experienced leader who’s managed teams of designers in a fast-growing agile environment
  • Excellent communication, presentation, interpersonal, and analytical skills 
  • Effectiveness in working across organizational boundaries to define, manage, and prioritize work
  • Helped develop tools and processes that support a strong design system at scale
  • Comfortable with ambiguity; you enjoy figuring out what needs to be done—and then doing it
  • Ability to present and sell your ideas, create coalition, and build support
  • Test-and-learn know-how to measure and refine designs based on user and market data
  • Strong project management abilities
  • Experience with design efforts in B2B/SaaS space a huge plus
  • Experience using design tooling such as Figma, Adobe Photoshop, Adobe Illustrator, or similar design tools (Adobe After Effects experience is a plus)
  • Excellent verbal and visual communication skills, with the ability to explain complicated concepts in a clear and concise way
Why You’ll Like Working for DigitalOcean:
  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
  • We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match. 
  • We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Department: Marketing #LI-Remote

Want to learn more about our Marketing team? Click here!

Want an inside look into life at DO? Click here to hear from our employees!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • CLanguages
    • RLanguages
    • F#Languages
    • jQuery UILibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • ConsulDatabases
    • ZKDatabases
    • Google AnalyticsAnalytics
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • MailChimpEmail
    • MarketoLead Gen

Location

Easy to access for employees both in and outside of NYC, our HQ is located in the heart of trendy SoHo.

An Insider's view of DigitalOcean

What are some social events your company does?

We host an annual Shark Week where the entire company comes together for a week of learning, team time, opportunities to network cross-functionally, social activities, and more. We also host internal Hackathons (or Shark-a-hacks, as we call them) twice a year along with an annual Shark Day!

Olivia

Senior Manager, People Operations & Analytics

What projects are you most excited about?

I'm really excited about our Managed Databases and App Platform offerings. Getting started on a new project can be hard, let alone the overhead of setting up infrastructure. With our App Platform and Managed Databases, developers can focus their attention on writing code.

Greg

Engineer II

What makes someone successful on your team?

Success on my team is fueled by my team’s mutual respect and trust. My team has given me all of the necessary tools needed to get the job done and I am trusted to contribute to company projects that will transform the business. It is invaluable to be surrounded by a team that is just as committed to my success as I am!

Melonie

People Operations Associate

What is your vision for the company?

DO is in a unique position as the entry point to the internet for 500,000 customers today, and with the potential to reach many millions more over time. We have an incredible opportunity to help the world's developers and entrepreneurs test their ideas, build their business and realize their dreams.

Yancey

CEO

What unique initiatives do you have that encourage innovation?

DigitalOcean sources meetups, conferences, projects, non-profit organizations, student-run hackathons, and individual developers who create useful content. The ethos here is community driven, and based on love, so we go out of our way to support developers and entrepreneurs who are creating meaningful technologies and businesses.

Daniel

Senior Developer Relations Manager

What are DigitalOcean Perks + Benefits

DigitalOcean Benefits Overview

DigitalOcean benefits offerings vary by region. You can expect to enjoy things like:
- Full Health Coverage: Fully paid health benefits for all our employees.
- Commuter Benefits: Local employees receive a monthly metrocard or equivalent reimbursement for remotees
- 401k Plan: It's never too early to start saving. DigitalOcean matches up to 4% of every employee's salary
- Education Support: All employees receive reimbursement for conferences, training or education
- Fitness Reimbursement: Up to $100 per month to support your physical health
- Custom Workstations: Mac? PC? Linux? We’ll hook up your rig with your preferred equipment
- Free Meals In-Office Every Day: Food tastes better when you’re eating together
- Flexible Vacation Time: Take the time you need to live a balanced and fulfilling personal life
- Headphones: Up to $100 for headphones of your choosing
- Teambuilding & Social Events: Hackathons, Shark Week (our annual company retreat), team offsites, anniversary parties and more

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
DigitalOcean's team fitness initiatives include In-office yoga.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
DigitalOcean gives employees unlimited PTO
Paid Holidays
Paid Sick Days
Employees receive unlimited days of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Our NYC office provides free catered breakfast and lunch Mondays through Fridays
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted once per week in the warmer months.
Relocation Assistance
Fitness Subsidies
DigitalOcean reimburses its employees up to $100 per month for fitness services and activities
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
DigitalOcean hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Customized development tracks
Paid industry certifications
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