JPMorgan Chase
New York, NY

Senior Product Design Manager (Hybrid or Fully Remote potential) - The Infatuation at JPMorgan Chase

Sorry, this job was removed at 7:11 p.m. (EST) on Friday, April 21, 2023
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Job Description
As our Senior Design Manager, you'll be responsible for driving the overall design quality of our team's day-to-day work, ensuring alignment between our business objectives, brand voice, and user expectations. You'll lead the development of your design team while also collaborating closely with Product Management, Engineering, Editorial, Creative, and Data & Analytics teams to create scalable design solutions and cohesive alignment to our product experiences.
Reporting directly to the VP of UX & Product Design, you'll have the opportunity to influence product strategy and make decisions that directly impact our product roadmap. You'll also work closely with our data and analytics team to incorporate user insights into your design solutions.
We're looking for a design leader with a proven track record of success in people leadership and experience designing consumer-facing products. Your knowledge and expertise in product design should be evidenced by your ability to guide strategic alignment across full-cycle product development.
Job Responsibilities
  • Your team will include Product Designers, UX Designers, and UX Researchers, and you will provide direction and guidance of their output, facilitating cross-functional partnerships and strategic alignment.
  • You will promote a world-class design practice and ensure delivery of high-quality, user-centric product design that is considerate of structure (information architecture, interactivity), appearance (UI, visual design) and voice (tone, copy)
  • You will, at times, be hands-on with the design work, pitching in on project execution to support your team to do deep-focused work - Figma is where this workflow lives and where you communicate feedback, ideas, and prototypes.
  • You will facilitate a productive design workflow week-by-week, work through all aspects of design from research, ideation, UX architecture, flows, and interactions to wireframes, testing, and polished visual design with your team; ensuring a cohesive and consistent user experience across the platform.
  • You will facilitate and champion productive workshops to propel innovation, ideas, and alignment; resulting in influence of product strategy and contextualization of high-level decisions to provide direction and push the quality of the work coming from your team.
  • You will work closely with our data & analytics team to identify and incorporate user insights into design solutions.

Required Qualifications, Capabilities, and Skills
  • You have spent 5-7 years designing consumer-facing products; you can reference work you have personally designed and shipped in a diverse portfolio that showcases what you have shipped across agile, cross-functional product teams.
  • You have a history of (and success in) people leadership, including recruiting, training and developing, leadership-by-example, and process optimization.
  • You deploy your team in a way that shares decision-making, encourages ownership and autonomy, and facilitates engagement while being obsessed with creating the right circumstances and conditions for design to deliver value, and for individuals to create meaningful, career-defining work.
  • You're comfortable and effective at giving and receiving feedback that improves design outcomes and fosters learning.
  • Your knowledge is rooted in experience as an expert in the product design discipline and is evidenced by your ability to guide strategic alignment across full-cycle product development.
  • Your workflow happens in Figma and you are comfortable with leveraging and contributing to a design system for scale.
  • Big plus if you're already a reader, you already know our brand, and its role, history, reputation, and voice, in our major markets/restaurant media.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
At The Infatuation, we're on a mission to create the most trustworthy and useful restaurant recommendation platform in the world. We serve our users by creating content that provides both utility and entertainment, and package it all up in delightful digital products.
In October 2021, The Infatuation was acquired by JPMorgan Chase, the largest bank in the U.S. The acquisition affords us the backing of a major institution, as well as the ambition for The Infatuation to become a household name. With these new resources, we will be expanding and growing quickly, with the goal of reaching a more expansive and diverse audience.
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

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