Flatiron Health
Reimagining the infrastructure of cancer care.
New York, NY
Remote

Product Designer/Senior Product Designer, Clinical Research

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We're looking for a Senior Product Designer to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

What You'll Do

We are looking for a senior product designer who is excited about designing software and services that will seamlessly integrate clinical research into everyday clinical care and provide research as a treatment option for more patients. 

In this role, you’ll work with our Prospective business unit to improve how clinical research is done, from designing workflows for research coordinators to help find patients for clinical trials to designing tooling to help clinical trial sponsors make decisions. Reporting to the Director of Product Design, you’ll design holistic solutions and services that empower our teams to serve our clients and our patients more quickly and efficiently. You will accelerate our user research efforts to understand key workflows in order to design product and service-based solutions by integrating analyses of user needs and building prototypes that communicate these ideas clearly to stakeholders. In addition, you'll also:

  • Be involved in every stage of the design process, from discovery user research to product scoping to feature implementation 
  • Lead problem-solving discussions with internal stakeholders (e.g., Life Sciences Partnerships, Research Oncology,  Product, Engineering, and Quantitative Sciences) to ensure that all necessary inputs are considered and the team collectively makes clinically and scientifically sound decisions
  • Observe and talk to research staff and life science partners in order to consider and evaluate problems from multiple angles, identifying user needs
  • Generate hypotheses and help frame solutions through both quantitative and qualitative user research methods
  • Work within a cross-functional team to validate both low and hi-fidelity interaction design prototypes using feedback from internal and external stakeholders
  • Identify edge cases and display states to accurately show complex patient data
  • Communicate your ideas through design presentations and workshops to create alignment on proposed solutions and next steps before moving into feature development
  • Contribute to our shared design system, and shape the future of our tool alongside other designers

Who You Are

You're a senior designer doing service, product or UX design. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact. 

  • You have prior experience in service design, applied product design, user experience design, or interaction design
  • You have the ability to design at various levels of zoom, from interactions and touch-points to products and services to end-to-end journeys
  • You are a systems thinker, with an appetite to dig into complex design challenges by leveraging quantitative and qualitative research
  • You are an excellent communicator, capable of presenting your ideas clearly and in the context of business value, expressed user value, and technical feasibility
  • You are experienced in independently conducting user research using a variety of different methodologies
  • You value outcome over output and understand the role of an iterative design process to measure progress toward a desired outcome. You thrive on collaboration and leading your partners through a shared design process that is structured around delivering high-value user experiences that meet our business goals 

If this sounds like you, you'll fit right in at Flatiron. 

Why You Should Join Our Team

A career at Flatiron is a chance to work with everyone involved in the future of cancer care and research—all under one roof. Researchers, data scientists, designers, clinicians, technologists and many more all work together to improve cancer care and accelerate research.

At Flatiron, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. We offer: 

  • Flatiron University training curriculum which includes presentation skills, meeting mastery, coding languages and more
  • Career coaching opportunities
  • Hackathons for all employees (not just our engineers!)
  • Professional development benefit for attending conferences, industry events and external courses
  • Work/life autonomy via flexible work hours and flexible paid time off
  • Generous parental leave (16 weeks for either parent)
  • Back-up child care
  • Employee Resource Groups (ERGs) that encourage our employees to share their unique experiences and perspectives
  • Flatiron-sponsored fitness classes

Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics


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What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

At Flatiron, we are committed to providing our employees with the resources they need, both within and outside of work. This enables them to concentrate their working hours on improving cancer care and accelerating cancer research, while dedicating their non-working hours to everything else life has to offer.

We offer a full range of benefits to support our employees and their families. These benefits include health and wellness, family planning, financial planning and time away.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Personal development training
Apprenticeship programs

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