Senior Product Designer - Evens at Thirty Madison

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About Thirty Madison 

Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and brands built around specific chronic conditions, we combine the best of specialist-level healthcare with the convenience of telemedicine.

In just three years, we’ve built four brands on top of our platform: Keeps (for men’s hair loss), Cove (for migraine), Evens (for GI conditions), and our newest brand, Picnic (for allergies). We’re growing rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

This year, we are honored to be included on Built In's 2021 list of Best Places To Work in New York City and Best Midsize Companies To Work For. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day.

About Evens

Evens’ mission is to be the primary destination for patients with Gastrointestinal (GI) issues. By providing access to specialized care Evens makes it easy for patients to go from an initial diagnosis to a personalized treatment plan that includes ongoing clinical support. In this role, you’ll be responsible for creating and executing on a roadmap to continue integrating Evens into the existing healthcare ecosystem and improve the way that patients currently manage their care so we can  deliver a more effective experience across GI conditions.

The Role:

Product at Evens powers nearly every aspect of our business—from our digital experiences in support of our care model to our e-commerce conversion funnel to user subscription management tools. We’re looking for a self-motivated, curious, creative design leader who’s excited about identifying problems – and figuring out how to solve them. You’re someone who’s experienced in  designing clean, thoughtful, elegant experiences for customers and clients that keep the users’ needs in mind at all times. Our team strives to deliver world-class care and user experiences. You will join an empowered team working in a fast-paced, pre-launch, environment. We are working on big problems and need keen minds to help scale up our products.

The ideal candidate is energetic, data-driven, creative, strategic, detail-oriented, and relentless about raising the bar. We look for teammates who are curious, kind, and proactive and will challenge us at every turn — asking the tough questions and ensuring that the quality and personalization of our message is never, ever sacrificed. Importantly, this role is to help build a new business from scratch. 

Some of what you’ll be working on: 
  • Own the establishment of Evens’ design system as we broaden our product’s capabilities
  • Lead design projects end to end, from initial concept through shipping and beyond — creating wireframes, mockups and prototypes to solve difficult user problems
  • Communicate design ideas to stakeholders via sketches, storyboards, low + hi-fidelity mockups, prototypes, or animations
  • Identify user research needs and lead immersive user research, concept testing, and usability testing
  • Facilitate the discovery process to ensure that both problem statements and solution ideas are driven from end-user and customer insights. Continuously seek and integrate user feedback and test results to optimize solutions
  • Partner closely with Product, Engineering, Business, and Clinical teams to plan and develop effective user experiences
  • Collaborate with Product to define requirements, not just translate them to design
  • Seamlessly integrate multiple considerations in design solutions including business goals, product strategy, interaction best practices, brand standards, and technology constraints
  • Advocate for a premium user experience. Deliver thoughtful, thorough and detailed designs that delight our users and meet their needs
  • Create a cohesive product  and brand experience across all user touchpoints, using and contributing to our design system
  • Identify future opportunities, working as a key thought partner to your counterparts in product, content, member ops, marketing, sales, and engineering.
You should have:
  • You have 6+ years of working experience in Product Design
  • Solid experience with the entire product design process: from research and problem discovery to detailed interaction and visual design
  • You have been a part of (or led) a team that has successfully shipped multiple cross-platform digital products
  • You have experience leading (and shaping!) process improvements including team rituals and design processes
  • Strong, collaborative, sketching / whiteboarding skills that can quickly communicate complex ideas to teammates and stakeholders
  • The experiences, user flows and interactions you design are intentional and validated by real customers and data.
  • You have the ability to communicate design intent to both internal and external teams. Clearly rationalize and justify design work and advocate for users’ needs.
  • You have a strong ability to think technically, with working knowledge of platform patterns for Responsive Web and native mobile apps
Preferred Qualifications
  • Strong interaction design skills, with fluency in visual and interaction design tools, such as Figma, Lottie, Flinto, and Principle.
  • Experience working with information architecture, data visualizations, or dashboard design.
  • Experience in the Healthcare and/or Wellness industry
Added Bonus
  • Prior experience working at an early stage start-up, taking it from concept to launch
Benefits for full-time Thirty Madison employees:
  • Competitive salary packages and career development opportunities
  • 100% coverage on many health, dental, and vision insurance plans
  • 401k with a match, commuter benefits, and FSA
  • Budget for the technology tools you need — whether it’s a laptop, monitor, or special software
  • Annual $750 vacation stipend and $750 wellness allowance

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.

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Location

29 West 30th Street, New York, NY 10001

What are Thirty Madison Perks + Benefits

Thirty Madison Benefits Overview

-Competitive salary, equity, and career development opportunities
-100% coverage on many health, dental, and vision insurance plans
-Pre-tax commuter benefits, 401k, and FSA
-Budget for the technology tools you need — whether a laptop, monitor, or special software
-Unlimited vacation days and annual $1,000 vacation stipend

Culture
Partners with Nonprofits
Thirty Madison partners with Non Profits such as the Arthur Ashe Institute for Urban Health to help the underserved get education and access to medical treatment.
Friends outside of work
Eat lunch together
Intracompany committees
Thirty Madison has committees for DEI, Future of the Office and Social, all comprised of volunteers that rotate during the year to make sure we are driving the right initiatives and events.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Thirty Madison provides a reimbursement for wellness expenses along with covering a Calm app membership for mindfulness and meditation.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
During COVID, Thirty Madison provides up to $1,000 a month to cover incremental childcare and/or distance learning costs.
Generous Parental Leave
We provide 14 weeks of paid leave for the primary caregiver and 7 weeks of paid leave for the secondary caregiver with the option of a flexible return to full-time work.
Flexible Work Schedule
We're big believers in a flexible work schedule that takes both your needs and your co-workers' needs into consideration.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
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