About Evens

Evens’ mission is to be the primary destination for patients with Gastrointestinal (GI) issues. By providing access to specialized care Evens makes it easy for patients to go from an initial diagnosis to a personalized treatment plan that includes ongoing clinical support. In this role, you’ll be responsible for creating and executing on a roadmap to continue integrating Evens into the existing healthcare ecosystem and improve the way that patients currently manage their care so we can  deliver a more effective experience across GI conditions.

The Role:

Product at Evens powers nearly every aspect of our business—from our digital experiences in support of our care model to our e-commerce conversion funnel to user subscription management tools. We’re looking for a self-motivated, curious, creative design leader who’s excited about identifying problems – and figuring out how to solve them. You’re someone who’s experienced in  designing clean, thoughtful, elegant experiences for customers and clients that keep the users’ needs in mind at all times. Our team strives to deliver world-class care and user experiences. You will join an empowered team working in a fast-paced, pre-launch, environment. We are working on big problems and need keen minds to help scale up our products.

The ideal candidate is energetic, data-driven, creative, strategic, detail-oriented, and relentless about raising the bar. We look for teammates who are curious, kind, and proactive and will challenge us at every turn — asking the tough questions and ensuring that the quality and personalization of our message is never, ever sacrificed. Importantly, this role is to help build a new business from scratch. 

Some of what you’ll be working on: 

• Own the establishment of Evens’ design system as we broaden our product’s capabilities
• Lead design projects end to end, from initial concept through shipping and beyond — creating wireframes, mockups and prototypes to solve difficult user problems
• Communicate design ideas to stakeholders via sketches, storyboards, low + hi-fidelity mockups, prototypes, or animations
• Identify user research needs and lead immersive user research, concept testing, and usability testing
• Facilitate the discovery process to ensure that both problem statements and solution ideas are driven from end-user and customer insights. Continuously seek and integrate user feedback and test results to optimize solutions
• Partner closely with Product, Engineering, Business, and Clinical teams to plan and develop effective user experiences
• Collaborate with Product to define requirements, not just translate them to design
• Seamlessly integrate multiple considerations in design solutions including business goals, product strategy, interaction best practices, brand standards, and technology constraints
• Advocate for a premium user experience. Deliver thoughtful, thorough and detailed designs that delight our users and meet their needs
• Create a cohesive product  and brand experience across all user touchpoints, using and contributing to our design system
• Identify future opportunities, working as a key thought partner to your counterparts in product, content, member ops, marketing, sales, and engineering.

You should have:

• You have 6+ years of working experience in Product Design
• Solid experience with the entire product design process: from research and problem discovery to detailed interaction and visual design
• You have been a part of (or led) a team that has successfully shipped multiple cross-platform digital products
• You have experience leading (and shaping!) process improvements including team rituals and design processes
• Strong, collaborative, sketching / whiteboarding skills that can quickly communicate complex ideas to teammates and stakeholders
• The experiences, user flows and interactions you design are intentional and validated by real customers and data.
• You have the ability to communicate design intent to both internal and external teams. Clearly rationalize and justify design work and advocate for users’ needs.
• You have a strong ability to think technically, with working knowledge of platform patterns for Responsive Web and native mobile apps

Preferred Qualifications

• Strong interaction design skills, with fluency in visual and interaction design tools, such as Figma, Lottie, Flinto, and Principle.
• Experience working with information architecture, data visualizations, or dashboard design.
• Experience in the Healthcare and/or Wellness industry

Added Bonus

• Prior experience working at an early stage start-up, taking it from concept to launch