Spring Health
Our mission: eliminating every barrier to mental health.
New York, NY
Remote
Hybrid

Product Designer, Mobile Member Experience

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Our mission is to help individuals and organizations thrive by eliminating every barrier to mental health.  


Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond. 


Today, Spring Health serves more than 200 companies, from start-ups to multinational Fortune 500 corporations, and is a preferred mental health provider to companies like General Mills, Guardian, Bain, and Instacart. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.


Spring Health is looking for a Senior Product Designer to be the mobile designer primarily supporting our Members Experience team. You will partner with the Product and Engineering teams to accelerate our mobile product and set our teams up for long-term, sustained success. You will contribute to the look, feel, and interactions of our mobile product, ensuring continuity of our Member Experience across Web, iOS, and Android. You will evolve healthcare design best practices towards a more compassionate, progressive, and accessible future.

What you’ll be doing:

  • Discover: Work with your team to identify and understand opportunities for our mobile member experience. Support ongoing mobile-driven research initiatives.
  • Define: Work within and help expand our mobile design patterns to deliver impactful experiences. Enable product designers and front-end engineers to remain focused and move quickly.
  • Plan: Carry strategic projects through all the steps in the design process including: product thinking, product and user research, user analysis, ideation, design, testing and validation, and post-launch activities/evaluations.
  • Improve: Uplevel the aesthetic, interaction, and usability of our mobile product. Ensure cohesion across Web, iOS, and Android through rigorous QA, refinement, and polish.
  • Distribute: Partner with design, engineering, and product to roll out mobile principles, guidelines, and patterns. Create measurable improvements for our Member Experience team.
  • Document: Help everyone at the organization leverage Spring’s mobile design principles through high quality documentation and guidance.
  • Advocate: Be a design ambassador. Communicate the value of design and connect dots across products, services, and orgs.

What we expect from you:

  • 3+ years of experience as a product designer at a digital product company contributing to or leading the design of product experiences. At least 1 year of mobile experience is required.
  • Excellent visual designer across multiple platforms, i.e. Web, iOS, Android, etc. Multiple examples of your ability to design best in class user interfaces.
  • Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards, especially for mobile.
  • Effectively collaborate and communicate cross-functionally to solve problems.
  • Make thoughtful decisions and have experience using qualitative and quantitative data along with experimentations to validate hypotheses.
  • You possess strong communication skills for articulating, discussing, and advocating design decisions.
  • Capable of conducting user research, visual design work, and copywriting.
  • Expertise with Figma and prototyping.
  • An understanding of how your designs will be implemented. Rudimentary understanding of modern engineering frameworks such as React, Flutter, Objective-C, and Swift.
  • Love for design: you’re not satisfied with the status quo and always think of ways to improve.
  • A portfolio of strong mobile design, visual design, interaction design, and product design work.
  • Above all, you are empathetic, generous, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make.

What we’d love to see (Bonus):

  • Experience designing consumer product experiences.
  • Experience writing front-end code (HTML/JS/CSS).
  • Experience working at companies known for their design.
  • Experience working with distributed teams in multiple time zones.
  • Experience working in healthcare.

Benefits of working at Spring Health:


Focus on total health including:

Generous medical, dental, vision coverage available day 1 + access to One Medical

Access to Spring Health’s platform which includes (10) free therapy sessions

Unlimited time off in addition to (12) paid holidays

16-18 weeks paid parental leave 

$500 per year Wellness Reimbursement 


Creating a culture you can thrive in:

Flexible remote and hybrid work style arrangements

Calm Fridays to encourage meeting & distraction free days 

Donation matching to support your favorite causes

Employee resource groups


Supporting you financially through:

Competitive mix of salary and stock options

Employer sponsored 401(k) match


In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:

Members Come First We are genuine member advocates.

Move Fast to Change Lives We build with urgency and intention.

Take Ownership We extend trust and hold ourselves accountable.

Embrace Diverse Teams & Perspectives We find strength in the diversity of cultural backgrounds, ideas, and experiences.

Science Will Win We will achieve impact by innovation and evidence based frameworks.

Candor with Care We are open, honest and empathetic.


Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.


Please submit a portfolio of your work with your application.


Applicants must be currently authorized to work in the United States on a full-time basis. Spring Health will not hire any applicants who are present in the United States on an F-1 visa, H-1 visa, or STEM OPT extension.



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What are Spring Health Perks + Benefits

Spring Health Benefits Overview

Spring Health offers employees benefits and perks across multiple categories. Internal benefits include the mental health benefit of 20 no-cost therapy sessions per year for you and your dependents. We also are able to provide employees with discounts including those for gym memberships, cell phone plans, and entertainment/travel. Through Sequoia, employees also receive medical, dental, vision, and life insurance as well as access to financial wellbeing with our 401K match of 2% after 90 days of employment. Additional we offer 4-4.5 months of fully paid parental leave, and a $1000 Professional Development stipend.

Culture
Partners with nonprofits
Spring Health matches up to $200 per year donation matching to support your favorite cause as a team member.
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Projected launch is Q1 2022.
Diversity manifesto
Diversity employee resource groups
Our team members created five employee resources groups who meet on a monthly basis to provide professional development, community building, celebrate cultural milestones, and support company goals
Hiring practices that promote diversity
Actively source diverse candidates, post to channels to promote diversity, partnership with Diversityjobs.com, and diverse hiring panels.
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Spring Health offers pre-tax health and dependent (day care) accounts available
Disability insurance
Dental insurance
Spring Health offers a robust dental plan through Guardian Dental Basic Plan or Guardian Dental Premier Plan
Vision insurance
Spring Health offers a vision plan through VSP Vision Standard
Health insurance
Spring Health offers employees health insurance through Empire PPO 2000, Empire PPO 1000, Empire PPO 20, Empire HSA 2500.
Life insurance
Pet insurance
Discounts on Pet Insurance through Sequoia who is our benefit portal provider.
Mental health benefits
Access to 12 cost free visits to the Spring Health network of therapists, medication management providers, and coaches. This renews on January 1st each year and applies to your dependents as well
Transgender health care benefits
Wellness days
Abortion travel benefits
Spring Health will cover the cost of employees and their dependents who need to travel to another location to access gender affirming care services in addition to abortion care services
Financial & Retirement
401(K)
401(k) is administered through Guideline and employees become eligible 90 days after their start date. Eligible employees will receive an invite on their 90th day.
401(K) matching
Spring provides a 2% 401(k) match to full-time employees to help you save for retirement and invest in your future.
Company equity
Spring Health offers stock options for all full time employees with a 4 year vesting period,
Performance bonus
Performance bonus for sales, customer success, strategic accounts and specialty roles.
Charitable contribution matching
Matching up to $200 in charitable contributions per team member, per year.
Child Care & Parental Leave Benefits
Childcare benefits
Team member receive access to Bright Horizons® child care, back-up care, and elder care.
Generous parental leave
4-4.5 months of fully paid parental leave dependent on if you are the child bearing or non-child bearing parent. Depending on the state a portion is paid and the remainder is topped.
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave.
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
We offer pre-tax account for parking and transit
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Up to $1,000 Professional Development Reimbursement per calendar year. Any requests over $250 must be requested for pre-approval prior to enrollment by sending an email to the People Team.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

You and your family need support, that’s why we give you a robust set of benefits. Our top benefits at a glance:

-Medical, dental, vision coverage starting on day one
-20 yearly no-cost visits to the Spring Health network of therapists and medication management providers for you and your dependents
-Unlimited paid time off in addition to 12 paid holidays
-4-4.5 months of fully paid parental leave
-Competitive salary plus company equity

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