Bluecore

Retail MarTech company that empowers marketers to launch personalized campaigns in 60 seconds

New York , NY

Remote

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Design + UX//

Senior Product Designer at Bluecore (Greater NYC Area, NY or Remote)

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In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail e-commerce customers!

Senior Product Designer

Bluecore is looking for a Senior Product Designer to join our growing UX team.

In this role, you will help create the future of the Bluecore platform and our user experience. Bluecore is an enterprise multi-channel personalization platform and an industry leader that is quickly growing. Using your experience in product design, we'd like you to help our customers be more successful and our internal teams be more effective. This role will report to the Director of UX.

We'd love to hear from you. Get in touch with details on your past work experience and a link to your portfolio. Your portfolio should highlight case studies that demonstrate storytelling skills, use of effective design methods, a collaborative process, and clear results.

What you’ll do:

Create a compelling design vision for new features and reimagine existing features to improve adoption and usability
Help build and scale a platform design system in collaboration with designers, brand, product managers, and developers.
Be a guardian of the user experience, ensuring that our R&D process creates great outcomes
Facilitate communication with stakeholders to create alignment on momentum
Become an expert on the end-to-end Bluecore product experience
Make design a core differentiator against our competitors

What you’ll need:

Around 7 years experience, having led design projects for a complex SaaS platform
You are experienced in working with and evolving a design system across a multi-product platform
Experience designing impactful data visualizations and dashboards
An understanding of the practical applications of interaction design and visual design best practices
Comfort communicating ideas in low fidelity and iterating on ideas quickly
Ability to take the story of a user experience and visualize it into a designed experience. And the ability to take a designed experience and tell the story.
Ability to drive cross-team collaboration to get #&% done
A proven track record and strong portfolio featuring examples of your work, your process, and the outcomes/results
Basic understanding of front-end coding so you can have conversations with our front-end dev team
Excitement for the chance to shape the design culture at a growing company and to inspire people with your unique perspective.

Nice to haves:

Experience working on enterprise B2B SaaS products
Experience working in the world of MarTech
Experience creating illustrations and/or animations for product UI
Experience mentoring or managing other designers

About Us:

Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using AI/ML, activates welcomed personal experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.

This comes to life in three core product lines:

Bluecore Communicate™ a modern email service provider (ESP) + SMS

Bluecore Site™ an onsite personalization product

Bluecore Advertise™ a paid media product

Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crain's, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.

We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.

At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Dottie Duncan

Manager, Customer Onboarding

A people-first culture

Bluecore's ego-less culture empowered Duncan to transition from customer success to the customer onboarding team. After realizing her passions aligned more with onboarding, Duncan's customer success lead was her main advocate in her desire to switch teams. Leaders offered their expertise and helped provide Duncan with the opportunities she needed to grow and succeed. From there, Duncan moved up to manager, customer onboarding.

There’s a commitment to people at Bluecore that I haven’t experienced at other companies.

Indu Subbaraj

Senior Software Engineer

The freedom to try

Technical growth: achieved

Subbaraj said she's empowered to share her technical ideas and lead projects, even when more seasoned team members are available. This freedom has given her the technical breadth to evolve her skills and help build a stable ecosystem for engineers to develop services on Google Kubernetes Engine. The project, which requires tools like Argo Rollouts and Istio, lets devs repeatedly deploy their apps without manual oversight.

One of Bluecore engineering’s greatest strengths is its commitment to 'ideas over titles.’

Kim Surko

Senior Vice President of Customer Success and Services

Fostering Inclusivity

Be yourself without fear of prejudice and judgment

Diversity and inclusion aren't just important for innovation at Bluecore, Surko said — they ensure everyone feels empowered to be their authentic selves. Through its D&I committee, Surko and nearly two dozen others lead events observing Black History Month, Lunar and Chinese New Year, and international potlucks that celebrate diversity. The committee also introduced #BiasCorrect, a Slack plugin that calls out unconscious bias.

Bringing individuals together from different genders, cultures, backgrounds and sexual orientations leads to different perspectives and the ability to think beyond the immediate and execute the impossible.

What are Bluecore Perks + Benefits

Bluecore Benefits Overview

At Bluecore we offer a comprehensive array of class leading employee benefits and perks, in line with the strong value we place on people and culture. We value our people and believe that a companies culture and environment are paramount to its success.

Culture

Volunteer in local community

Bluecore hosts a volunteer month as well as volunteer efforts throughout the year that are open to the entire organization, including food drives, events and fundraisers.

Friends outside of work

Intracompany committees

Bluecore is big on collaboration, which extends beyond the day to day through internally run groups like our Women of Bluecore, DEI Working Group and ERGs

Open door policy

Team owned deliverables

Team based strategic planning

Group brainstorming sessions

Open office floor plan

Diversity

Documented equal pay policy

Dedicated Diversity/Inclusion Staff

Highly diverse management team

We pride ourselves on the diversity of our executive leadership team, 40 percent of whom are female and are continually focused on expanding the diversity of our entire organization.

Unconscious bias training

We partner with Life Labs for their Behaviors of Inclusion Training, which is required for all to learn the science and best practices for an inclusive work environment.

Diversity manifesto

Mean gender pay gap below 10%

Diversity Employee Resource Groups

ERGs have an easy way to apply to be formed at Bluecore and are subsequently granted a budget attributed to their initiatives.

Hiring Practices that Promote Diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Our flexible spending plans assist employees with out of pocket medical and dependent care expenses, while also offering a pre-tax benefit to lower their tax liability each year.

Disability Insurance

Bluecore provides both long-term and short-term benefit plans, fully paid by the company, in supplement to any state plans that may be in place.

Dental Benefits

We offer a national level PPO dental plan with a vast network of providers and which covers all preventative maintenance and two cleanings each year.

Vision Benefits

We offer a national level vision plan, with options to use an allowance each year towards contacts or frames and lenses, with very low employee cost.

Health Insurance Benefits

We are currently offering a national level health plan, offering an extensive network of providers and provide three different coverage lines to best need the individual needs of employees.

Life Insurance

Each employee is provided a $50,000 Life and AD&D policy, with the option to purchase supplemental coverage at steeply discounted rates.

Wellness Programs

We offer programs to expense back the cost of gym, fitness memberships, massages, acupuncture and other employee selected options on a monthly basis to help support overall wellness

Team workouts

Mental Health Benefits

We offer 1-1 coaching with an external consultant and have sponsored various events focused on mental health and overall wellness

Retirement & Stock Options Benefits

401(K)

Bluecore's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.

Company Equity

Employees are offered options at the time of hire and based on performance, giving a sense of ownership in the company.

Performance Bonus

Select positions are eligible for performance based awards in the form of bonuses, which varry by department and position.

Match charitable contributions

Child Care & Parental Leave Benefits

Generous Parental Leave

We offer a generous 12 week parental leave policy for either new parent to spend time with their child as well as a transitional month to ease return to work

Flexible Work Schedule

We believe that each employee is most productive at different times, we allow employees and their managers to develop work schedules that align to both the needs of the business and the employee.

Remote Work Program

We are a remote first company. We love the opportunity to come together - but employees will always have the option on where they work best

Family Medical Leave

We have generous leave policies which work in tandem with federal and state laws to allow employees to care for family as the need arises.

Restricted work hours

Every Tuesday afternoon is blocked off internally as Get Stuff Done time to allow Bluecorians the opportunity to focus on their work priorities without the distraction of internal meetings

Return-to-work program post parental leave

Vacation & Time Off Benefits

Unlimited Vacation Policy

Whether taking a break to tend to personal matters or time away to rest, our PTO vacation time is uncapped.

Generous PTO

Bluecore has an amazing (unlimited) PTO policy that provides our people the flexibility to take the time they need to live a balanced and fulfilling life.

Paid Volunteer Time

As part of our generous PTO plan, we also allow and encourage employees to take time off to volunteer for causes within our community and those which resonate with their interests.

Paid Holidays

In addition to our generous PTO policy we also provide paid time off for all major holidays.

Paid Sick Days

In line with the PTO philosophy paid sick time is granted as needed, un capped and no annual balances.

Perks & Discounts

Casual Dress

Our dress code is flexible, including shorts, t-shirts and other casual attire to change with the weather and allow employees to dress up when needed and down when appropriate.

Commuter Benefits

Company Outings

We offer multiple virtual events from holiday parties, trivia nights, team outings and other social events on a regular basis.

Recreational Clubs

As hard as we work we know that relaxation and self care are critical to happiness and success. We host regular board game nights, trivia, karaoke, soccer club, and tennis outings to name a few.

Fitness Subsidies

We offer programs to expense back the cost of gym and fitness memberships.

Home Office Stipend for Remote Employees

Bluecore offers a monthly reimbursement that can be applied to home office setup, exercise, and/or learning and development.

Professional Development Benefits

Job Training & Conferences

Bluecore offers a yearly reimbursement for learning and development to all employees

Diversity Program

Lunch and learns

Bluecorian run learning sessions that can vary from, learning how to juggle, speak french or analyze ones handwritings.

Cross functional training encouraged

Promote from within

Additional Perks + Benefits

What makes Bluecore extra special is the comprehensive nature of our benefits. Our company is not only focused on professional development but on physical and mental well being as well. Bluecore truly cares about the whole employee.

View full list of perks + benefits

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