Job Description
Senior Product Designers are part of multi-disciplinary teams, including experience researchers and content designers, committed to designing the future of banking. Senior Product Designers are expected to be strong partners with Product Owners and Engineers, involved in prioritization, planning, and decisions along the way to execution.
You will leverage your deep understanding of our shared experience design platform and how it's applied to our digital products. You'll be responsible for guiding other designers, engineers and product owners toward standard and scalable design decisions for internal-facing experiences. In this hands-on designer role, you will collaborate with a multi-disciplinary team that includes researchers, content writers, product managers, engineers, and business partners to create design tokens, components, patterns, and templates that enable JP Morgan to build market-leading product experiences for different personas across our desktop platform.
Job responsibilities:

• Be a leader in the definition and curation of shared design and experiences across all our digital products
• Partner with designers, developers, and product owners to apply and evolve our design patterns Develop thinking through wireframes, visual studies, motion studies, prototypes
• Present and communicate work and recommendations to the larger design organization while ensuring our design patterns maintain the highest of quality standards
• Build relationships with other design leads and key stakeholders to adopt design patterns and Identify opportunities to increase the consistency of our customer experience
• Prioritize work based on needs, impact, and available resources. Support recruiting processes, reaching out to potential candidates, taking part in interviews
• Execute processes and produce artifacts the support other members of the team Work collaboratively and contribute to the success of a multidisciplinary team
• Articulating design rationale persuasively in both verbal and written communications Influence others and provide thought leadership on design Research and look for opportunities to solve problems in unusual and innovative ways

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience
• 3+ years of system-level or design systems experience
• Ability to synthesize complex, interdependent, and sometimes competing needs
• Demonstrated experience with user-centered and human-centered design approaches along with strong interaction design and visual/UI skills
• Prior work involves collaboration within design teams (with other designers, ux researchers, and content designers) and cross-functionally with product managers and software engineers
• Proficiency in adjacent skills such as Information Architecture, User Research, UX Writing, and Prototyping
• Advocate for Accessibility Guidelines and Inclusive Design practices

Preferred qualifications, capabilities, and skills

• Prior Salesforce experience preferred
• Portfolio of work available for review
• Self-directed; in both planning and structuring your effort, and executing and expected levels of quality, you don't need someone guiding you through the work
• Able to show how their understanding of technical constraints and opportunities informed design solutions; familiar with HTML, CSS, and JavaScript

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.