Senior Product Designer

| Hybrid
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The Digital Product team at Harry’s is looking for an innovative and passionate Senior User Experience Designer to join us in our SOHO office in Manhattan to help drive and execute on our bold product vision and deliver delightful and thoughtful experiences to guys all over the world to help them prepare for their day, every day.

 Harry’s

Harry’s was built out of respect for quality craftsmanship, simple design, modern convenience and most importantly for guys who know they shouldn't have to overpay for a great shave. Like many guys, we’ve long had to choose between over-priced razors that disrespect your intelligence, and cheap razors that disrespect your face. We knew there had to be a better way, so we created Harry’s as a return to the essential: a great shave at a fair price.

To learn more about our story, check out website https://www.harrys.com/our-story 

The Digital Product Team @ Harry’s

At Harrys, the Digital Product team represents the customer, and our mission is to build a powerful, direct-to-consumer experiences that will delight customers and make their lives easier. We are a nimble team with a game-changing mind-set, endless passion and uncompromising user focus. We hone-in on customer needs, ideate the best product and design solutions to serve them, and build user centric experiences. We then launch, measure and iterate on solutions and never settle until we find the right answer for our customers. We are a highly collaborative team that partners cross-functionally to deliver highly performing, maintainable, beautiful customer experiences and always look to improve.

About you

You have insatiable appetite for understanding your customers and are relentless in finding solutions that meet their needs, sweating the details and tying them back to the big picture. You have a knack for creating intuitive, scalable and functional product designs, you represent the users in every step of the way, keeping them at the heart of what you’re building. Thinking information architecture & hierarchy, user flows and UI patterns are a second nature to you. You understand why you designed something, and you can advocate for that in our team environment while collaborating with product managers and engineers. You thrive in entrepreneurial and nimble environments, and eat, sleep, and breathe digital media, web cutting edge and best practices, and user behaviors.

Key responsibilities

  • Understand and hone in on user needs, and leverage this understanding to help ideate and define product requirements by collaborating with product and design peers, leveraging low-fi sketches, wireframes and prototypes to inform the ideation process.
  • Work closely with product managers to drive usability research to validate designs, and show agility to adapt the designs to user input even if it means significant change.
  • Conceptualize usable, valuable, consistent and intuitive user experiences across platforms and devices by considering market context, industry and competitive trends, customer feedback, site metrics, and usability findings.
  • Design wireframes with clear information architecture and hierarchy vision, user interaction model and user flows.
  • Be a UX thought leader in our organization, keep up to date and share industry trends and best practices about product design and UX processes.
  • Communicate proactively, and collaborate with partner teams to get input on designs and adapt and iterate as needed, including enlisting commitment for final UX deliverables.
  • Work with visual designers to ensure integrity of user experience in final product.
  • Work with junior designers to support their development and ensure continuous progress of the team.
  • Juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.
  • Become subject matter expert on Harry’s surfaces,.

Basic Qualifications

  • 5+ years of experience as a UX designer, product designer, information architect, or in a similar role building digital products, with increasing responsibility
  • Ability to build user interface systems from scratch that can scale across devices and platforms with comfort across a range of platforms and devices such as responsive web, apps, integrations with third-party products.
  • Experience in web and/or app development.
  • An online portfolio that demonstrates ability to turn high level ideas into a strong and unique UX and creative vision, with specific examples of user flows, wireframes and documentation demonstrating your design thinking and ability to tell a user story.
  • Expertise in using Sketch, Photoshop, Illustrator and other standard design and prototyping tools.
  • Experience working in tight collaboration with and influencing development, product, and marketing teams, with ability to synthesize feedback and input from other UX and visual designers, research, product managers and development teams.
  • Demonstrated ability to understand and discuss technical concepts and cost/benefit tradeoffs of different design solutions
  • Deep understanding of digital product design and development process.
  • Bachelor's degree

Preferred Qualifications

  • Experience designing for e-commerce.
  • Experience working in-house embedded within product/design teams
  • Experience with agile development process, usability research and testing.
  • Ability to prototype using Justinmind / proto.io / Invision / Flinto / Pixate.
  • Degree in design, human-computer interaction (HCI), or equivalent Education experience. 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • ReactFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • GladlyCRM
    • BrazeEmail

Location

Usually you will find us in SoHo (NYC) or Covent Gardens (London)! Both office locations are easy to get to and have lots of fun restaurants, bars, and shopping nearby.

An Insider's view of Harry's Inc.

What are some social events your company does?

I thrive at Harry’s because we have programs that support all of me as a black gay man. From leading our LGBTQIA+ ERG to cultural events like our annual Juneteenth celebration, I feel heard and seen in intentional ways.

Darren

CX Manager, Flamingo

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

What makes someone successful on your team?

Passion, creativity, and thoughtfulness—with a splash of silliness. You have to be willing to move quickly, test-learn, and be different (even if we fail sometimes)

Nicole

Head of Creative and Communications

How do you make yourself accessible to the rest of the team?

Each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

Co-Founder & Co-CEO

How do your team's ideas influence the company's direction?

The People Team works to build and sustain a values-driven work culture that is centered around our employees by being progressive, fair and inclusive, and steeped in learning and development. We design and run thoughtful, people-first benefits and processes. We invest in our people's growth.

Nate

Executive Assistant to CPO and Head of DE&I

What are Harry's Inc. Perks + Benefits

Harry's Inc. Benefits Overview

We’re committed to providing our team with benefits that enhance their mental, physical, and overall well-being. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week, in addition to free products from all of our brands!

Culture
Volunteer in local community
We participate in local events such as charitable races and local school events!
Partners with nonprofits
Every year, we set aside 1% of our sales to donate to charitable organizations that share our ambition to bring quality mental health care to men everywhere.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Our management team is a representation of our staff! We have a VP and C-Suite that is comprised of 50% women, and have hired from underrepresented communities throughout the leadership group.
Mandated unconscious bias training
We partner with Paradigm to deliver yearly unconscious bias training, and supplement with the People team's own efforts.
Diversity manifesto
Diversity employee resource groups
The Advocates, African Ancestry Collective, All Equals Women's Group, DNA (People of Color at Harry's), Fuerza Latina, and Pride at Harry's
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental insurance
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision insurance
Our vision plan has Warby Parker as an in network provider!
Health insurance
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Life insurance
Wellness programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Team workouts
Mental health benefits
Online and In-Person Mental Health resources, as well as Company wide mental health days!
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Harry's provides our 401K through Betterment. We match 2% of contributions up to 4% of an employee's annual salary.
Company equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time. Additionally, we offer 16 weeks of paid parental leave, plus four weeks of customized re-boarding
Paid volunteer time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid holidays
10 company-paid holidays per year.
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
We offer pre-tax commuter benefits through WageWorks.
Company-sponsored outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Free snacks and drinks
Other snacks and drinks are provided, not to mention cold brew on tap.
Some meals provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Company-sponsored happy hours
Join the #happyhours slack channel to plan the next casual outing!
Pet friendly
Harry's pet policy is dog-friendly daily.
Relocation assistance
Fitness stipend
We give $150 a quarter towards health and wellness.
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Our CEO's Jeff and Andy host quarterly AMAs during lunch! In addition, other teams will share out what they're working on as various share-outs, beer & learns, and lunch & learns.
Promote from within
Mentorship program
Continuing education stipend
We have an incredible L&D program that allows you to use a yearly stipend for continuing education or other L&D-related expenses.
Continuing education available during work hours
We recently instituted "Grow Forth Friday" - a 2-hour block with internal and external learning opportunities offered.
Customized development tracks

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. Our employee engagement survey, plus consistent feedback loops with our employees means that every year we are getting better and better. In 2019 we implemented a 401k match, more transparent People processes, an L&D stipend, and much more!

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