Zocdoc
New York, NY

Senior Product Designer

| Greater NYC Area
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Our Mission:

Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.

Healthcare moves slow. We move fast. Patients deserve speed and convenience. 

Your Impact on our Mission:

As a Senior Product Designer, you will be involved in all aspects of product design and development, from research and ideation, through detailed design and testing, to implementation and learning.  As a senior designer, you will be responsible for leading the design in a product area. You’ll help drive the roadmap, presenting and evaluating options, and crafting the approach.

You’ll enjoy this role if you are…  

  • Excited about user-research and thoughtful design as a way to solve complex problems
  • Designer who thinks about the process from brainstorming to launch 
  • Humble, life-long learner, and have a growth mindset

Your day to day is…

  • Design and lead design efforts at all levels of fidelity including whiteboard sketches, wireframes, visual designs, and transition animations.
  • Develop the product vision and strategy in conjunction with the product manager on your team.
  • Deliver simple and elegant user flows with larger experience and strategic concerns in mind.
  • Work closely with designers, researchers, engineers, and product managers. 
  • Lead the discussion about design hypotheses and choices with your team.
  • Participate in design research and lead research sessions. 
  • Be an advocate for design thinking and be an ambassador for Zocdoc’s design culture by promoting the role and its importance to the company and our vision. 
  • Mentor and potentially manage more junior members team members. 

You’ll be successful in this role if you have…

  • 4+ years of Product Design experience 
  • BA/BS degree in Design(e.g., interaction, graphic, visual communications, product, industrial) or a related field of equivalent practical experience
  • Be both an excellent collaborator and autonomous -- you know how to communicate effectively with teammates at all levels and take ownership of every detail of your work  
  • Be a life-long learner with a growth mindset
  • Have a portfolio that illustrates complex problem-solving ability, comprehension of fundamental development frameworks, and design skills; specifically, ideation sketches, flow maps, wireframes, web and/or mobile app product designs, visual design projects or website builds
  • Have experience leading and/or owning the design of specific products or projects
  • Work collaboratively with other designers, co-located developers, and product managers
  • Deliver designs using an evolving existing front-end style guide
  • Take initiative to learn about, from, and advocate for the user 
  • Have both eye for details and ability to see the big picture
  • Be a life-long learner

Benefits:

  • Unlimited PTO 
  • 100% covered health care for employees
  • Catered lunch everyday along with snacks
  • Cell Phone reimbursement
  • Commuter Benefits
  • Convenient Soho location

About Us

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. 

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. 


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Where we are

568 Broadway, New York, NY 10012

Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDatabases
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What are Zocdoc Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Short Term Disability insurance covers 60% of weekly pay (capped at $1,500/week) for up to 12 weeks.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Zocdoc offers weekly in-office yoga classes every Thursday.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer a generous 10-18 weeks of fully paid Parental Leave.
Family Medical Leave
Employees who meet the FMLA eligibility criteria qualify for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per week.
Recreational Clubs
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

Jobs at Zocdoc
23

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Legal
Marketing
Product
Project Mgmt
Sales
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Group Product Marketing Manager- Consumer

Zocdoc
Greater NYC Area
2 days ago
+30
As a Product Marketer, you will shape, communicate, and launch Zocdoc’s innovative products to patients. You’ll bring audience, industry and opportunity insights to the product development stage. You’ll collaborate closely with marketing, sales and product teams leading the development of go-to-market plans, including creating positioning and adoption strategies. This is a great opportunity for a smart and passionate marketer to directly impact how patients experience Zocdoc, while driving growth for Zocdoc and its users.  

Director of Product Management - Marketplace

Zocdoc
Greater NYC Area
4 days ago
+30
Define and communicate a vision for how patients find the services they need on the Zocdoc Marketplace. Recruit, coach, and develop a team of product managers executing on this vision, to deliver objective business impact along the way. Lead and collaborate with Engineering, Design, Data Science, Marketing, BI, Sales, BD, and Business Operations to grow the Marketplace business. Build and launch healthcare-changing products and features to better help patients find and book care. 

Director of Data

Zocdoc
Greater NYC Area
4 days ago
+30
Lead, manage, and grow the Data Science, Data Engineering, and Business Intelligence teams at Zocdoc. The Data Science team uses machine learning to power product and business decisions. The Data Engineering team maintains our Data Warehouse and builds the software that provides orchestration for ETL jobs that feed our data warehouse. The BI team is responsible for data governance, reporting infrastructure, and product analytics. As the leader of the Data team you’ll work with data, product, engineering, finance, marketing, and business operations leadership to drive an actionable roadmap for each team. You will report to the CTO and will be involved in developing product roadmaps, ensuring data is driving our key business decisions. Ensure data best practices and play a critical role in building a data-driven culture throughout the entire organization.

Senior Application Security Engineer

Zocdoc
Greater NYC Area
4 days ago
+30
Assess the application threat landscape by architecture reviews and threat modeling. Perform validation of security controls to ensure adherence with industry best practices. Evaluate and operationalize security tools by integrating with the development environment and commit/build pipelines. Review security test results from vulnerability scans, penetration testing and propose appropriate remediation or mitigation controls. Take initiative in driving internal security and privacy initiatives.  Participate in incident response and analysis.  Help with HITRUST and SOC audits.

Senior Product Designer

Zocdoc
Greater NYC Area
4 days ago
+30
As a Senior Product Designer, you will be involved in all aspects of product design and development, from research and ideation, through detailed design and testing, to implementation and learning. As a senior designer, you will be responsible for leading the design in a product area. You’ll help drive the roadmap, presenting and evaluating options, and crafting the approach.

Senior Software Engineer

Zocdoc
Greater NYC Area
4 days ago
+30
We are looking for a Senior Software Engineer (SSE) to join our engineering team at Zocdoc! As a SSE at Zocdoc you’ll balance individual contribution with mentorship. Full stack SSE’s have the opportunity to work across the stack, front to back and everything in between. You’ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

Senior Full-Stack Engineer

Zocdoc
Greater NYC Area
4 days ago
+30
We are looking for a Senior Software Engineer (SSE) to join our engineering team at Zocdoc! As a SSE at Zocdoc you’ll balance individual contribution with mentorship. Full stack SSE’s have the opportunity to work across the stack, front to back and everything in between. You’ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

Information Security Project Manager

Zocdoc
Greater NYC Area
4 days ago
+30
As an Information Security Project Manager, you will be involved in helping our company improve security and help design and implement information security programs that can keep pace with the ever changing threat landscape. You will use your background to help align information security to a fun, fast paced environment. Join us in our mission to help transform healthcare for millions of people. 

Sales Development Representative, Remote

Zocdoc
Remote
4 days ago
+30
As a Sales Development Representative (SDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your father’s sales job - you’ll be given access to best in class training, consistent feedback and development, and work with driven and passionate sales professionals in a supportive and competitive culture. 

Commercial Analytics & Strategy Senior Analyst

Zocdoc
Greater NYC Area
4 days ago
+30
Join Zocdoc as a Commercial Analytics and Strategy Analyst! In this crucial role, you will structure analysis and synthesize data-driven insights to develop and prioritize our commercial strategy. Our team works cross-functionally with teams across the organization, such as sales, marketing, product, and others, to identify and answer high priority business questions. Our business is expanding quickly, and we’re looking for future leaders.

Senior Sales Operations Manager

Zocdoc
Greater NYC Area
4 days ago
+30
Our Mission: Healthcare is too hard. At Zocdoc, we strive every day to make it easier for patients to get the care they need. Founded with a mission to give power to the patient, Zocdoc enables the seamless healthcare experience patients expect and deserve. Every day, we hear from patients who tell us about the very real difference we’ve made in their lives. You can hear some of their stories here. Your Impact on our Mission: Our Senior Sales

UX Researcher

Zocdoc
Greater NYC Area
4 days ago
+30
As a UX Researcher you would be responsible for conducting research and helping with the synthesis. Ultimately, you will uncover and share the insights that help Zocodoc teams understand how people think about and experience healthcare, so that we can build products and services that address vital and unmet needs.  Recent user research has focused on how people are responding to COVID, how they think about and use telemed, and how bias affects healthcare and how we might respond. There is still far more to learn, so you’ll have an opportunity to make a big impact here, and we expect you to.

Senior UX Researcher

Zocdoc
Greater NYC Area
4 days ago
+30
As a Senior UX Researcher you would be responsible for planning and conducting research. You will also drive the synthesis of insights and lead relevant workshops. Your aim will be to uncover the unexpected and big insights that help Zocodoc teams understand how people think about and experience healthcare. Great research will change how teams think, so that we can build products and services that address vital and unmet needs. You’ll collaborate with designers, engineers, product managers, and our research lead to make that happen.

Principal Front End Engineer

Zocdoc
Greater NYC Area
4 days ago
+30
We are looking for a Principal Front End Engineer (PSE) to join our engineering team at Zocdoc! As a PFE at Zocdoc you’ll balance individual contribution with mentorship. PFE’s build out our front end technology infrastructure and continue to push the boundaries of usability and delight with our products. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

Commercial Analytics & Strategy Associate

Zocdoc
Greater NYC Area
4 days ago
+30
In this crucial role, you will structure analysis and synthesize data-driven insights to develop and prioritize our commercial strategy. Our team works cross-functionally with teams across the organization, such as sales, marketing, product, and others, to identify and answer high priority business questions. Our business is expanding quickly, and we’re looking for future leaders to help contribute to our growth.

Senior Product Manager - Mobile

Zocdoc
Greater NYC Area
4 days ago
+30
Join Zocdoc as a Senior Mobile Product Manager and help us build a better healthcare experience! Mobile devices are the central way our highest engaged users access healthcare and we're looking for a mobile leader to define how we grow and what problems we solve for these patients next.

Health System Operations, Senior Analyst

Zocdoc
Greater NYC Area
4 days ago
+30
As an Enterprise Operations Senior Analyst, you’ll work in collaboration with our Enterprise Health Systems teams and Zocdoc leadership on strategic initiatives to unlock additional opportunity and growth. Your work and insights will help drive productivity improvements, inform sales processes and innovation, and provide even greater performance visibility for our talented sales team.   

Design Lead

Zocdoc
Greater NYC Area
4 days ago
+30
As a Design Lead, your creative and idea-driven approach will  introduce Zocdoc to millions of patients and doctors alike! You’ll play a key role in evolving the Zocdoc brand across multiple channels and touchpoints—including visual assets,  digital product features,  ad campaigns and printed collateral.  In short, you’ll play an integral role in telling our story and giving power back to the patient!  

Product Analyst

Zocdoc
Greater NYC Area
4 days ago
+30
We are looking for a Business Intelligence/Product Analyst to join our BI team at Zocdoc! As a BI/Product Analyst, you’ll partner closely with the product teams to help make better decisions that power our business. Working closely with Product Managers, you will guide product development with relevant insights based on analysis. You’ll create data sets, design analysis, provide rigorous reporting and make recommendations to help define our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a collaborative work ethic.  

UX Program Manager

Zocdoc
Greater NYC Area
4 days ago
+30
We are looking for an experienced and caring design and research operations leader to join the product design and research team.  Your work will play a vital role in helping add speed, quality, cross-team collaboration and ensure that our user insights are shared and acted on across our organization.  You will help establish, iterate, and maintain the processes, rituals, and relationships that make the space for the team to do their best product design work.  

Product Counsel

Zocdoc
Greater NYC Area
4 days ago
As Product Counsel, you will be a key advisor to Zocdoc’s product, engineering and marketing teams, providing legal insight on issues including but not limited to: data security and privacy, marketing and advertising compliance, and health regulatory compliance.  You’ll work collaboratively, with autonomy, and help manage multiple high priority, high value projects alongside passionate and mission driven Zocdoc’rs. Most of all, you’ll play a role in helping launch amazing product experiences that give power back to the patient!

Director of Engineering

Zocdoc
Greater NYC Area
4 days ago
As our Director of Engineering you’ll work closely with our Product team to build a better health care experience. Your leadership of our software teams will result in us shipping quickly with the right amount of investment in infrastructure, bettering our product and improving the lives of millions of patients.  Your dedication to building a culture of transparency, inclusion, and support will help ensure that our engineering is always evolving and growing.  Your ability to combine technical capabilities, digging into details to unblock teams and steer through complex engineering tradeoffs, with business knowledge and context is crucial for the success of Zocdoc. 

Business Development Director

Zocdoc
Greater NYC Area
4 days ago
As the Director of Business Development, you will work closely with the Product, Sales and Business Operations team to craft partnerships with other healthcare organizations. This crucial role helps simplify and streamline the overall healthcare journey for patients and providers by powering Zocdoc’s technology with strong back-end integrations.