Senior Product Designer
About The Opportunity
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.
We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!
Why Work For Us
We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. Want to be a part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
About You: You believe design is a verb, not a deliverable. We are looking for design experience in advocating for the user despite business and technical constants. This will require you to both understand the problem you are solving and execute the appropriate solution.You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. Someone who sees the patterns in the chaos and knows how to translate those patterns into tools for the design teams. You know there’s a time for going wide, a time for going deep, and understand how to bring the product diners teams you work with through both stages. You are a thinker, a maker, and a passionate advocate for the Minimum Delightful Product approach to the mantra of “move fast and ship it."
The Impact You Will Make
- In addition to UX expertise, you have an understanding of design systems, UI design, and how micro-interactions can help users complete a task
- Experience with subscription products and/or loyalty programs is a plus.
- Turning nebulous concepts to specific ideas that are useful and delightful product features
- Design holistic systems, flows and interfaces that are simple, elegant, and beautiful and drive consensus
- Lead high-level project work from a design perspective with autonomy and authority, facilitating design working sessions to help the team deliver the best possible solutions
- Be the voice in the room that puts the user first! Turn data collected from research, user testing and market analysis into tangible solutions.
- Understand how to best use the current design system to ensure consistency across platforms and contribute to it’s continuous improvement
- Build relationships and collaborate with cross-functional teams in Product, Engineering and Marketing
- Be a positive role model and culture carrier within the studio as well as an advocate for design within the GH organization
***We highly encourage including a link to your portfolio (and password if applicable) demonstrating problem solving skills and high quality of design to be considered for this role***
What You Bring to the Table
- At least 5 years of practical, in-house product, UI/UX design experience for an e-commerce consumer facing brand with a focus on complex flows and use cases
- An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools.
- Applied experience with service design practices and a practice of constantly evolving your design process
- Applied experience working across all digital and physical manifestations of what we design - from responsive web to native applications to the next technological leap; must have mobile (iOS and Android) design experience
- Understanding of prototyping methodologies and practices, user research methodologies and A/B test planning/execution
- A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver a better, more user-centered product
- An acute self-awareness and deep empathy - for both the customer and your team’s goals
- Experience with either front-end development skills (HTML, CSS, JavaScript), or using prototyping tools that approximate them
- Excellent communication and data visualization skills. You can bring internal stakeholders on your design journey and support your decisions with focus and brevity
- A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?
And Of Course, Perks!
- Flexible PTO. Grubhub employees are provided a generous amount of time to recharge their batteries.
- Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.
- Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.
- MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
- Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!
- Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.