Senior Product Designer

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Hi, we’re Lively. Are you?

We’re revolutionizing hearing care. We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. We’re led by a crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). It’s an exciting time to be here. 

So, why Lively?

In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. If you’re looking for a place that will challenge you intellectually and creatively, a place that will cultivate your career and support your growth, come join our growing team.  

About the role.

As a Lively Senior Product Designer, you will apply your passion for interaction and product design to creating a best-in-class experience to help solve one of America’s greatest healthcare issues – untreated hearing loss. In this early-stage startup, you’ll have the ability to learn and grow in online and offline experiences, on the web, and building and developing apps. We have bold plans and design will play a critical role in our success.

What you’ll do.

  • Design and ship high-quality experiences
  • Collaborate with Design, Product, and Engineering leaders to drive conversion and improve customer satisfaction with hearing aids.
  • Develop and transform high-level flows and wireframes into fully fleshed-out, beautifully designed engineering-ready mockups
  • Think through user problems, find reasonable solutions, mock them up in detail, and work with engineers to build them.
  • Brainstorm and collaborate to develop new features
  • Conduct and analyze user research
  • Develop rich and engaging interactives to convey product benefits
  • Delight your friends with your rich knowledge of audiology
  • Understand the technical limitations and liberties behind your decisions and have the communication skills to articulate your ideas to Engineering

What you’ll bring.

  • Minimum 4+ years of product design experience
  • Fluent in Figma, Sketch, and Adobe Suite
  • A strong portfolio that balances user experience with strong visual design, demonstrates a user-centered approach, and pixel-perfect designs
  • Superlative visual design skills 
  • Experience with consumer-facing conversion funnels 
  • Excel at problem-solving and are able to communicate the reasons behind your design decisions.
  • A mature person who can make tough decisions. You have a passion for a superlative user experience balanced with an understanding that startups need to move fast
  • A love for simple user flows, information hierarchy, interaction design, visual design, and usability heuristics.
  • Solid understanding of what makes a good experience or a poor one
  • Passion for design and eagerness to collaborate with other creative people
  • Self-motivated, organized, and accountable
  • Comfortable with ambiguity and a positive, can-do attitude. We’re going to do great things. And you can’t wait to do them.

Why we love it here.

Changing lives and revolutionizing hearing care sounds like serious business. And it is. But we know how to have fun along the way. Case in point: our energizing weekly all-hands meetings where you’ll smile so much your smile muscles might get sore.

It helps that we have such a diverse crew — so you’ll fit right in. The Lively family includes actors, sommeliers, top-chefs, a former professional rollerblader (yep, that’s a thing), dancers, black belts, filmmakers and countless four-legged furry sidekicks. 

Even our benefits are Lively.

  • You’re worth it. Our compensation is competitive, and our 401k plan includes a 4% match.
  • Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
  • Fill that well! Whether you check out America’s natural treasures or just veg out on your couch, enjoy your paid time off. We encourage time off. 
  • Nomnom on us. Lively offers a weekly lunch stipend. (Pro tip: Groceries count.)

Lively Hearing Corporation is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Lively, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Lively.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • React NativeLibraries
    • GraphQLLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • SketchDesign
    • JIRAManagement
    • SalesforceCRM

An Insider's view of Jabra Hearing

What are some social events your company does?

One of the biggest perks of my job at Jabra Hearing is planning and hosting our virtual events! Examples of some recent events include yoga & meditation, boba tea making, wine tasting, scavenger hunts and trivia. I love seeing everyone come together to learn something new - and have fun doing it!

Sarah

Senior Manager, Talent Acquisition

How do you collaborate with other teams in the company?

I really enjoy working at Jabra Hearing! I get to work with Audiology and Product teams in the realm of delivering the best product our customers can dream of, and with CX and Design teams on refining the experience with our existing customers. Whatever the challenge of the day is, I get to work with ingenious minds towards a solution.

Ruslan

Director of Engineering, Backend

How has your career grown since starting at the company?

I was given an exciting opportunity to pave the way for a new role as Sales Coordinator and was supported by a fantastic team. Within the first few months, I was promoted to Inside Sales Associate. I cannot stress enough how much I love helping people on their journey of shopping for hearing aids and this has grown into an inspiring career!

Dan

Senior Inside Sales Associate

How do you empower your team to be more creative?

Whether via daily chat or weekly team meetings, regular communication gives everyone the opportunity to be heard & have an impact! Our team brings unique ideas based on their different backgrounds & wealth of customer support experience. Collaborating enables us to identify inventive solutions to engage customers on their journey to better hearing.

Lauren

Director of Customer Experience

How do you collaborate with other teams in the company?

Working on organic social strategy and content at Jabra Hearing is extremely cross-functional and requires me to collaborate with many teams. I work closely with our CX team to create content that caters to the customer’s needs, as well as, the design and marketing teams to strategize the best brand aesthetics and to analyze content performance.

DaJa

Social Media Coordinator

What are Jabra Hearing Perks + Benefits

Jabra Hearing Benefits Overview

- Our compensation is competitive and our 401k plan includes a 4% match.

- We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.

- Whether you check out America’s natural treasures or just relax at home, enjoy your paid time off. We encourage time off.

- Jabra Hearing offers a monthly wellness stipend to support you in prioritizing self-care - covering anything from gym memberships and fitness equipment to vitamins and spa visits.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within
Customized development tracks

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